Shark Freestyle Max Cordless Upright Vacuum SV2002 10" Cleaning Path Gray
$199.99
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- $249.99reg $349.99 Sale4 out of 5 stars with 164 ratings
- $199.99reg $349.99 Sale3.2 out of 5 stars with 6 ratings
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Guests are saying
The Shark Freestyle Max Cordless Vacuum is a lightweight and convenient cleaning solution, ideal for quick cleanups in small to medium spaces. Guests appreciate its powerful suction on various surfaces, including hardwood floors and low-pile carpets. The cordless design and easy maneuverability make it a favorite for daily use, while features like the built-in light enhance visibility during cleaning. However, some guests have noted concerns about battery life and clogging issues.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.9 out of 5 stars with 151 reviews
55% would recommend
29 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
4 May, 2026Verified purchase
(no review title)
Lasted less than 5 months and the hose completely broke off
1 reply from SharkNinja Product Expert team - 5 days ago
Hello Alek, we’re really sorry to hear about this. That’s definitely not the durability we expect, especially after such a short time. A hose breaking after only a few months is frustrating, and we appreciate you taking the time to share your experience. We'd love to assist further with reviewing warranty options or replacement options. Feel free to contact our customer support team at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). We’re here to help. Kind Regards, Shark Home
5 out of 5 stars
1 May, 2026
originally posted on influenster.com
Perfect & light weight
Anyone else, get excited when they get a new vacuum 💜😍🤣 We got the shark freestyle . 💜I love that the container is bigger. 💜Light weight about 7pounds 💜Easy-to-use 💜Ground charging dock! *with the wall mounts my kiddies always struggle to get the vacuum on or off! * 💜Goes from carpet, to bare floor with no issues. 💜Can also vacuum area rugs. I'm definitely inlove with my new vacuum 😍 So, very Thankful for my hubs! I can't use the huge house vacuums, due to still healing . Some days I feel sore after. So, he likes to get me the ones that are cordless and light weight 💜😍 This one being so light is absolutely perfect 👌 for me. #shark #sharkvacuum #freestyle #affiliate #linkincomments #vacuum #VacuumCleaner #housecleaning #EasyToUse #SharkHome Shark Home
5 out of 5 stars
27 April, 2026
originally posted on sharkninja.com
(no review title)
We love the design and the light is perfect to see dust and dirt.
5 out of 5 stars
24 April, 2026Verified purchase
(no review title)
Love these vacuums
5 out of 5 stars
Thumbs up graphic, would recommend
21 April, 2026Verified purchase
Great buy - cleans and quiet!
After first use I’m really satisfied with this little vaccum! It did a great job getting all the various bits post-moving into an apartment. I really love the light in the front because it illuminated things my eyes may not have seen. It’s super easy to manuever across my hardwood floor - not sure how it would do on thick carpet. I like the two speed option as well. My apartment is not that big so it didn’t run out of charge during use. I don’t know how you can be unhappy with this vaccum unless you’re cleaning up spaghetti noodles, dry brownie mix, and dog hair. Would recommend!
1 out of 5 stars
20 April, 2026
originally posted on sharkninja.com
(no review title)
Bought this for my bar business. Had it a week and it has been plugged more times then not. Does not have the suction needed for commercial flooring. I love shark vacs and this was my first battery operated one and was very disappointed. Do not be confused with how amazing shark vacs are with this rating of this style alone!
1 reply from SharkNinja team - 19 days ago
Hi there, Thank you for sharing your experience with the Freestyle Max, and we truly appreciate your loyalty to our vacuums. We are sorry to hear how disappointing this has been for your business use. The Freestyle Max is designed for residential cleaning and is not intended for commercial flooring or heavy duty business use, which can require stronger continuous suction and longer runtime than a battery powered household unit is built to provide. We really appreciate you calling out that this experience does not reflect our vacuums as a whole, and your feedback is valuable in helping other customers choose the right model for their needs. If you would like help exploring other options or need assistance with your current unit, our support team is available to help at https://support.sharkninja.com/contact-us Sincerely, Shark Home
1 out of 5 stars
14 April, 2026
originally posted on sharkninja.com
So sad I don't like it
I am a Shark girlie! But I can't get behind this vacuum! It clogs very easily, doesn't seem to have much suction, and leaves a lot behind. Does a decent job on non-carpeted floors but I don't recommend for carpet.
1 reply from SharkNinja team - 25 days ago
Hi Roni, Thank you for taking the time to leave a review and for sharing your honest feedback. We appreciate hearing from a loyal Shark customer and understand your concerns regarding clogging, suction strength, and performance on carpeted surfaces. While it’s great to know it performs better on uncarpeted floors, we recognize that versatility across surfaces is important. Your feedback is valuable and will be shared with our internal teams to help drive improvements. In the meantime, we recommend reviewing the self‑help troubleshooting guide linked below, as some performance concerns such as clogging or reduced suction can often be improved with a few adjustments or maintenance steps. https://support.sharkninja.com/article/SV2000-Series-Shark-Freestyle-Max-Cordless-Upright-Vacuum-Troubleshooting-Guide If the issue continues after trying those suggestions, please follow the instructions at the end of the guide to connect with our support team for further assistance. We’re always here to help. Kind regards, Shark Home.
1 out of 5 stars
Thumbs down graphic, would not recommend
5 April, 2026Verified purchase
Always clogged
Don’t buy this. It gets clogged within seconds of using it and then picks up nothing. It looks like it’s picking up dirt and then you lift the vacuum and it all falls out the bottom. It’s nice and light and charging is easy, but it’s a pain in the neck.
1 reply from SharkNinja Product Expert team - 1 month ago
Hi Michael, Thank you for your feedback. We’re disappointed to hear your Freestyle Max clogs almost immediately during use and isn’t retaining debris as expected. We understand how frustrating that can be, even when the unit is lightweight and easy to charge. This isn’t our usual standard, and we’d really like the opportunity to make this right. For further assistance and to make sure your Freestyle Max is working as it should, please contact our Shark customer support team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Kind Regards, Shark Home
5 out of 5 stars
2 April, 2026
originally posted on sharkninja.com
(no review title)
am very pleased with my new vac the best you have made and I have been buying them for years
5 out of 5 stars
Thumbs up graphic, would recommend
31 March, 2026Verified purchase
(no review title)
Love it!!!
5 out of 5 stars
27 March, 2026
originally posted on sharkninja.com
Great product
I’ve had the Shark for about 3 weeks and so far I am quite pleased with the quality and how efficient it is. I especially like the way I can vacuum the steps.
5 out of 5 stars
26 March, 2026
originally posted on sharkninja.com
Great vacuum love it
I vacuumed every day and it is so nice. It picks up everything.
5 out of 5 stars
25 March, 2026
originally posted on sharkninja.com
Happy customer
Just bought this cordless vacuum and I love it. Highly recommended.
5 out of 5 stars
23 March, 2026
originally posted on influenster.com
Great vacuum
[This review was collected as part of a promotion.] This shark vacuum is nothing short of amazing. I love that it’s cordless and cleans up so well especially after my pet who sheds like crazy’. Highly recommend
5 out of 5 stars
Thumbs up graphic, would recommend
17 March, 2026Verified purchase
Shark Freestyle Max
Really cool device! Not the strongest vacuum power I’ve ever seen, but for the weight, price, and convenience, it is great to have around the house! Works pretty well!
5 out of 5 stars
13 March, 2026
originally posted on sharkninja.com
Great, absolutely
Can’t say enough good things about this vacuum. It runs well pick us up well and the charge will last for me to do the whole house. I would highly recommend this product for a floors. Love the headlights on it.
1 out of 5 stars
10 March, 2026Verified purchase
(no review title)
Worthless vacuum ever
1 reply from SharkNinja Product Expert team - 2 months ago
Hello Janet, thanks for sharing your feedback. We’re sorry to hear the vacuum didn’t meet your expectations. That’s definitely not the experience we want for you. If you’d like help troubleshooting or exploring other Shark models that may be a better fit, our Customer Support team is here to help. Feel free to contact us at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). We’re here to help. Kind Regards, Shark Home
5 out of 5 stars
Thumbs up graphic, would recommend
3 March, 2026Verified purchase
Great vaccum
We really like this vacuum. This is the second one we have owned. We locked our first one so much that we bought the same one again. The first one lasted three or four years. We just wore it out.
1 out of 5 stars
Thumbs down graphic, would not recommend
3 March, 2026
(no review title)
1 star & not ZERO because: I Love that it's cordless. I Love that it's quiet. It did a great job job at picking up debris on the first 1-3 days. I threw the box away immediately as I hate keeping trash hanging around. By the end of week one- the tube is getting clogged. All of the debris is getting stuck at the point where the tube meets the vacuum head. I'm doing all of this vacuuming and the tank isn't filling up at all. After a while, the debris just spits right back out of the vacuum as I'm cleaning. I'm so upset that I can't return this thing. Especially for the price 🤦🏻♀️
1 reply from SharkNinja Product Expert team - 2 months ago
Hello Necole, Thank you so much for sharing your feedback. We're disappointed to hear that the Shark Upright Vacuum didn't meet your expectations. We understand how frustrating it can be when your vacuum frequently clogs, causing it to release debris back onto the floor. We know that you expect value for your purchase, and we'd love to make this right. Kindly give us a call at 1-855-427-5127, we'll confirm that your unit is performing as it should to ensure a smooth and effortless cleaning experience. We're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Shark Clean.
1 out of 5 stars
3 March, 2026Verified purchase
(no review title)
expected more for the price
1 reply from SharkNinja Product Expert team - 2 months ago
Hi Kelli, Thank you for sharing your feedback on the SV2002. We understand how disappointing it can feel when a product doesn’t meet your expectations, especially at its price point. We appreciate you letting us know your thoughts, and we’ll be sure to pass your comments along to the appropriate teams for review. If you have any questions or need assistance, please give our support team a call at 1‑855‑427‑5127, Monday to Friday, 9 a.m. to 9 p.m., or Saturday, 9 a.m. to 6 p.m. ET. Best regards, Shark Clean