MONDAY Smooth Shampoo

We’re so glad to hear SMOOTH Shampoo and Conditioner are giving your hair the results you want. Thank you for sharing your experience and support, it means a lot.

Love this for you!

Thanks so much!

Love that for you!

So glad it’s working for your waves. Thanks for sharing the love!

We love hearing this.

We're really sorry to hear that our SMOOTH Shampoo hasn’t worked well for your hair. While MONDAY is dermatologically tested and generally safe, we understand that everyone’s hair and scalp can react differently. Hair fall is a natural part of the hair growth cycle and can coincide with factors like stress, hormonal changes, or lifestyle shifts. We recommend consulting a healthcare professional if you notice anything unusual. We truly appreciate you sharing your experience and will continue to improve our products based on feedback like yours. Again, we’re sorry MONDAY wasn’t the right fit for you.

Thanks so much!

We know that dandruff can be concerning, so we’re sorry to hear you’re experiencing it. We’d like to assure you MONDAY has been dermatologically tested and has been found safe to use, but that doesn’t necessarily mean that individuals such as yourself won’t have individual experiences or reactions. We’d recommend you stop using MONDAY and revert back to your original shampoo/conditioner. We truly appreciate your feedback and will be sure to pass it along.

Thanks for the love on our SMOOTH Shampoo and the scent feedback. We've noted your thoughts and will be sure to pass them along to our wider team.

Thanks so much for sharing your experience. We’re really sorry to hear it didn’t work for you. If you decide to give MONDAY another chance, our MOISTURE line or pairing it with the SMOOTH line could be a better fit, depending on your hair’s needs. We’ll be sure to pass your feedback on to the team.

Thanks so much for giving MONDAY a try and for sharing your experience. We're so sorry to hear the SMOOTH Shampoo didn’t work out for your hair type. While this range is best suited for frizz-prone or curly textures, we’d recommend trying our MOISTURE line if your hair tends to feel dry—it’s designed to hydrate and soften without weighing strands down. If you ever feel like giving MONDAY another go, MOISTURE might be a better match for your needs. We’re always here if you have any questions!

We’re sorry to hear that our shampoo didn’t meet your expectations. We understand how frustrating it can be when a product doesn’t work as hoped, and we truly appreciate you sharing your experience. While SMOOTH is designed for wavy and frizzy hair, for a deeper cleanse, we typically recommend our VOLUME or CLARIFY shampoo. Your feedback is incredibly valuable, and we’ve noted it as we continue to refine our products. Thanks for giving MONDAY a try!

We appreciate you sharing your experience and are truly sorry to hear about your concerns. We’re glad you’ve enjoyed the scent and how your hair feels, but we completely understand that noticing increased hair fall can be concerning. We take all feedback seriously, and we’ve noted your experience to share with our team.

So over the moon to hear our SMOOTH line is giving you the hair of your dreams!

Tysm for the lovely feedback! Glad our SMOOTH Shampoo is treating your hair right.

Hi Luna, thank you for sharing your feedback – we consider any and all customer experiences and feedback as important. We know itching and flaking can be concerning, so we’re sorry to hear you’re experiencing it. We’d like to assure you MONDAY has been dermatologically tested and has been found safe to use, but that doesn’t necessarily mean that individuals such as yourself won’t have individual experiences or reactions. Of course, you know yourself and your body, so if you’re concerned, we’d recommend you stop using MONDAY and revert back to your original shampoo/conditioner. We want to assure you that many of the ingredients found in MONDAY are industry standard, and used across common salon brands - but that also means there’s a chance you could have issues in future with other similar products. We’d recommend talking to your healthcare professional as it might be that you have an intolerance or allergy to an ingredient in our products or another product you’re using. We hope you find this helpful.