Dyson 360 VisNav Robot Vacuum 12" Cleaning Path Purple: Cordless, HEPA Filter, Multi-Surface, Lithium Battery, 3 Speeds, Purple
$999.99
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- $249.99reg $449.99 Sale4.2 out of 5 stars with 107 ratings
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- $249.99reg $449.99 Sale4.2 out of 5 stars with 107 ratings
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3.2 out of 5 stars with 546 reviews
1 out of 5 stars
4 May, 2026
originally posted on Dyson
Will not work without wifi
Returned it. Can only use it if you have wifi. Was told hot spot would work but didn’t.
1 out of 5 stars
29 April, 2026
originally posted on Dyson
Needs modi
It’s great first model but need improvements. It’s very expensive I expected it to work better.
1 reply from Dyson Customer Service team - 10 days ago
Hi there, thank you for sharing the feedback. Sorry to see that you have provided a one-star rating. Please contact us via live chat or call so that we can look into your matter and assist you with the most suitable resolution.
2 out of 5 stars
27 April, 2026
originally posted on Dyson
Terrible mapping
Mapping is terrible just like many other reviews stated. Suction power is great however it gets lost frequently and not worth the hassle so I sent it back. A terrible miss for Dyson. I have your sticker vac and think it is great however you have a lot of work to do on your robots.
1 reply from Dyson Customer Service team - 12 days ago
We’re truly sorry to hear that the mapping performance didn’t live up to the standard of your Dyson stick vacuum, and we appreciate you sharing this honest feedback with us. While we're glad you enjoyed the suction power, we understand how challenging the navigation issues must have been. We would love the opportunity to learn more about your experience or help you find a solution that works better for your home, so please reach out to our Live Chat or phone support teams where our experts would be happy to assist you further.
1 out of 5 stars
25 April, 2026
originally posted on Dyson
(no review title)
I just purchased this vacuum and it is terrible terribly frustrating. It took more than 5 hours to map a small area then stopped for few minutes, started again and the lost its way trying to find its way back to the charging stand. We have most of the Dyson products and have no issues with its functions.
1 reply from Dyson Customer Service team - 13 days ago
Thank you for sharing your experience with us. We’re sorry to hear you’ve had trouble with your new vacuum, especially as you’ve enjoyed other Dyson products. Your feedback is important, and we’re keen to turn things around for you. If you’d like, please connect with our live chat or call the support team. Our specialists are ready to listen, help resolve any issues, and make sure your Dyson works as it should. We’re committed to your satisfaction and appreciate the chance to improve your experience.
4 out of 5 stars
23 April, 2026
originally posted on Dyson
I like it so far
I have had this vacuum for a month and I have run it about a dozen times. It is very good with suction and always fills the dirt bin with dirt and cat har ( I have 2 cats). So suction is good, navigation is about average. It does have trouble and I still don't understand why it isn't more efficient. It could not find home a few times. It has a hard time with rugs. It pushes them and doesn't go over them most of the time. I think it is easy to clean and empty the dust bin. And it does a good job cleaning. It is just mapping and navigation that is just average or slightly below average.
3 out of 5 stars
22 April, 2026
originally posted on Dyson
I wish it just worked like a magic
I was expecting better performance from a premium brand like Dyson. I am disappointed with the robot vacuum's navigation capabilities. It frequently gets stuck under furniture, and sometimes struggles to find its charging base or transition between different areas of the house.
1 reply from Dyson Customer Service team - 17 days ago
Hello, thank you for sharing your feedback about the navigation issues with your vacuum. We are sorry that the unit frequently gets stuck or has trouble transitioning between rooms. Please connect with our team via live chat or call our support line for further help.
3 out of 5 stars
21 April, 2026
originally posted on Dyson
To soon to access.
So far, it seems to only do a so so job. We're moving and will reevaluate once in the new home. it's mapping is odd.
1 reply from Dyson Customer Service team - 16 days ago
Thanks for the honest feedback. We are sorry to hear the mapping isn't performing as expected. Please reach out to us via live chat or phone so we can assist you, as your satisfaction is our priority.
1 out of 5 stars
21 April, 2026
originally posted on Dyson
Big disappointment
Very disappointed with this robot vacuum. Despite mapping correctly, it continues to not follow the program requested for cleaning and does not follow the map. I have re-mapped twice further only to have the same issues. Dust and dirt collection is excellent but the navigation and efficiency is awful - not worth the money!
1 reply from Dyson Customer Service team - 16 days ago
Hello, we truly value your feedback about the Dyson Robot and sincerely apologize for the time and effort you invested in remapping your home without achieving the precise navigation you expected. Please contact us via live chat or call, and we will help you with the most suitable resolution.
4 out of 5 stars
20 April, 2026
originally posted on Dyson
Thank you
Been a proud owner for about a month, must have for busy moms especially of pets. It has saved me if not less at least 10 hours a week of cleaning, just one improvement it gets stuck easily and then just sleeps their until I pull it back to start, so may be program it while at home and not sleeping. Apart from that- suction precision wase to operate all 10/10
1 reply from Dyson Customer Service team - 19 days ago
Hi, thank you so much for the kind words! We really appreciate the great feedback, and it’s awesome to know you're enjoying your Dyson. If anything comes up or you need support, we've got your back.
4 out of 5 stars
19 April, 2026
originally posted on Dyson
Great features does a really good job
Great suction I barely have any to vacuum anywhere anymore with a regular vacuum. It does great on hard floors and carpet. Its navigation and mapping could be better. It gets stuck under our rocking chairs frequently and I don’t know how To solve that. It manages to vacuum the edges of the kitchen which our previous robot vacuum was unable to do. It requires well lit rooms to do a better job so I have to remember that when I send it out. It can take a long time if it needs to charge because it charges fully before going back to work.
1 reply from Dyson Customer Service team - 19 days ago
Hi there, thank you for sharing your experience with us. If you need any assistance regarding your machine, you can connect with our chat or call the support team they will assist you. Thank you for choosing Dyson.
2 out of 5 stars
19 April, 2026
originally posted on Dyson
Not good navigation, gets struck every day
I have good impression about Dyson vacuum, but robo vacuum lacks lots for things mapping ,getting struck every day ,navigation is not as mentioned it just goes where ever it want to. Before starting it just show 20min to finish but it take more than hour to finish because it doesn’t follow mapping and navigation with precision. It struggle to navigate properly Only reason for keep this which lacks in other robo is suction, very good at picking duct particles. I am not sure about new model is it improved with AI. But for this version Dyson need to update software a lot so that it doesn’t struck every day and increase efficiency
1 reply from Dyson Customer Service team - 20 days ago
Thank you for your feedback. We appreciate your loyalty and are glad you love the suction power, though we apologize for the navigation and mapping frustrations. Please be assured your comments are with our engineering team for future software improvements. If you are facing any issue, contact us via live chat at dyson.com or call 866-693-9766 (Mon-Fri 8am-8pm, Sat 9am-6pm CST).
1 out of 5 stars
18 April, 2026
originally posted on Dyson
Poor Navigation and Coverage
I bought it a month ago. Other than suction nothing is good. It doesn’t cover all the space. Sometimes it takes a very long time to go back to docking station.
1 reply from Dyson Customer Service team - 18 days ago
Thank you for your feedback. We apologize for the navigation and docking issues you've experienced and appreciate you bringing this to our attention. To ensure your machine performs at its best, please reach out to us via live chat or call our support team at 866-693-9766. Our hours are Monday to Friday from 8:00 AM to 7:00 PM EST, and Saturday from 9:00 AM to 5:00 PM EST. We are committed to resolving this for you
1 out of 5 stars
12 April, 2026
originally posted on Dyson
Disappointing machine first time ever with a Dyson
I bought this a month ago and it wasn’t able to complete any cleanings. The sensors kept on getting dirty in the carpet and it would stop I had to return.
4 out of 5 stars
6 April, 2026
originally posted on Dyson
Unmatched Cleaning Power, But Not Without Its Quir
As someone who researched this vacuum extensively before buying, I can say the Dyson 360 Vis Nav largely lives up to the hype — with a few caveats worth knowing before you invest. The cleaning performance is genuinely impressive. Dyson's claim of twice the suction power compared to other robot vacuums is not marketing fluff. My floors have never been cleaner. The triple-action brush bar handles everything from fine dust to pet hair on both hard floors and carpet with ease, and the extending side duct for edge and corner cleaning is a clever, effective touch that I haven't seen done as well by any competitor. For pure vacuuming performance, this is the best robot vacuum I've used. Navigation, however, is a weak point. For a vacuum with "Nav" in its name, I expected more. The camera-based system is functional, but it lacks the precision of LiDAR-equipped rivals. It occasionally seemed unsure of where it was going, and I noticed some areas being missed or cleaned inconsistently. It's not a dealbreaker, but it is noticeable — especially at this price point. Battery life is the other area that gives me pause. On higher power settings, runtime is shorter than I'd like, and the recharge time is frustratingly long by comparison. For larger homes, be prepared for multi-session cleanings. Overall, the Dyson 360 Vis Nav earns its four stars on the strength of its cleaning ability alone. If raw suction power and filtration quality are your top priorities, you won't be disappointed. Just go in with realistic expectations around navigation and battery life, and you'll have a vacuum that genuinely impresses.
1 reply from Dyson Customer Service team - 1 month ago
We’re grateful you took the time to share such a thoughtful breakdown of your experience with your Dyson. It’s wonderful to hear the cleaning performance has exceeded expectations, and we appreciate your clear notes on navigation precision and battery runtime. Reviews like yours help us understand what’s working well and where we can continue to evolve. Thank you for offering such valuable insight.
1 out of 5 stars
5 April, 2026
originally posted on Dyson
This Dyson Definitely Sucks
I have owned several robot vacuums, and this is by far the worst performing of them all. And it’s also one of the most expensive. That’s a bad combination! - The map of the rooms is consistently incorrect - The battery life is remarkably short - The capacity of the debris is no more than one or two cleanings. - Connection to the app is inconsistent NOT A RECOMMENDED VACUUM👎🏼
1 reply from Dyson Customer Service team - 1 month ago
Hi there, thank you for sharing this feedback. We are sorry to hear about the struggles you are having with your Dyson. Your satisfaction is our priority. Please reach out via live chat or call, and our team will be happy to help. We remain committed to helping you get the most from these cleaning solutions.
5 out of 5 stars
4 April, 2026
originally posted on Dyson
Best vacuum ever!!
I bought this vacuum about a month ago. Several people had warned me of problems with their robotic vacuum. I love this vacuum!! No problems at all! It vacuums better than the 2 manual Dyson I have. It maps efficiently and leaves my floors clean. I have both tile and rugs and navigates them perfectly. My husband and I are both impressed with how well this vacuum works.
1 reply from Dyson Customer Service team - 1 month ago
Hi there, we’re thrilled to hear your new robot vacuum is outperforming your manual machines! It’s great that the mapping and navigation are working seamlessly on your tiles and rugs. Thank you for trusting us with your home and sharing such a positive experience. If you ever need assistance, our team is always here to help via chat or phone.
5 out of 5 stars
29 March, 2026
originally posted on Dyson
Powerful robot
i ordered a bout a month ago and have been using it at least twice a day! This machine is amazing. Not sure why others have given it a low score because this robot preforms wonders. The suction is amazing, the mapping is wonderful and I love it.
1 reply from Dyson Customer Service team - 1 month ago
Hi, thank you for reaching out with such wonderful feedback! We are so glad to hear that you are enjoying your Dyson's performance. It’s a pleasure to know that the mapping technology is working well for you. Should you need any support in the future, please don’t hesitate to contact us.
5 out of 5 stars
28 March, 2026
originally posted on Dyson
Best Robot Vacuum
I took a chance on this vacuum because I love the Dyson brand. I’ve been really impressed so far by the features and how it cleans my house.
1 reply from Dyson Customer Service team - 1 month ago
Hi, thank you so much for the kind words, and welcome to the Dyson family! We really appreciate the great feedback, and it’s awesome to know you're enjoying your Dyson. If anything comes up, or you need support, we've got your back.
4 out of 5 stars
27 March, 2026
originally posted on Dyson
Good job on dog hair
So far so good! I purchased to gather long dog hair off of carpet and tile and it’s doing the trick. I’m not expecting it to suck the dirt out but just a surface clean and I would say that is 5 stars. I gave four stars because it is not a replacement to large vac and maybe none of the robots are.
1 reply from Dyson Customer Service team - 1 month ago
Thank you for sharing your feedback. We are pleased to hear that your Dyson 360 Vis Nav is effective at surface cleaning and picking up long dog hair from carpet and tile. We appreciate your response as this one is not a replacement of a large vacuum cleaner. We would be glad to explore ways to enhance your experience. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most. Thank you again for your input.
5 out of 5 stars
27 March, 2026
originally posted on Dyson
Strong bot
A nice powerful vaccume, this is a full size Dyson in a robot where the navigation software didn’t catch up to the hardware. If you have a carpet it may get lost once or twice, but otherwise it will fill up.
1 reply from Dyson Customer Service team - 1 month ago
Hello there, and thank you for providing feedback on our machine. We are delighted that you are pleased with the performance. We appreciate it and enjoy hearing such positive feedback from our customers. Thank you for choosing Dyson.