BISSELL SpinWave SmartSteam Mop 3712 14.5" Cleaning Path Gray: Electric Floor Steamer with LED Lights & Removable Tank, 25ft Cord
$139.99
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4.3 out of 5 stars with 226 reviews
41% would recommend
17 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
26 March, 2026Verified purchase
Junk
The handle was already broken out of the box.
1 reply from Bissell Team team - 2 days ago
We’re sorry to hear the handle arrived broken — that’s not the experience we want for you. We recommend contacting BISSELL support so we can help with a replacement or next steps as quickly as possible. Please reach out to us at support.bissell.com, and thank you for bringing this to our attention.
1 out of 5 stars
16 March, 2026
originally posted on BISSELL Homecare
DO NOT BUY
Love the concept and how it worked. But used it about five times and low and behold, the handle up top broke. Had the wires still in it so was able to finish the floor, but only made of plastic, what a stupid design since this is where you hold the machine. I could understand a plastic overlap over an aluminum tube. Have only had a couple of months, no receipt or box so off in the trash this will go. Do not buy cheaply made.
1 reply from BISSELL Consumer Care team - 12 days ago
Hi Bill, we’re sorry to hear your SpinWave® SmartSteam™ handle broke after only a few uses—that’s understandably frustrating. This type of break usually means the handle assembly needs replacement, and our team can often help even without the original packaging. Please reach out at support.bissell.com so we can look into options for you. Thank you for sharing your feedback.
5 out of 5 stars
4 March, 2026
originally posted on BISSELL Homecare
Best Steamer I have ever purchased
I absolutely love this steamer. It does a fantastic job on cleaning. My tile looks clean, but it is porous, so it holds the dirt and this steamer really cleans it.
5 out of 5 stars
28 February, 2026
originally posted on BISSELL Homecare
Highly recommend!
With 3 inside dogs, who sometimes have accidents, I never felt like my floors were getting really clean with traditional mopping. My daughter recommended I look into steam mops so I began to research them. I decided on the Bissell Spinwave SmartSteam because of its excellent reviews and reputation. I absolutely love how clean my floors are now and highly recommend it! It’s very easy to assemble and the pads are easy to clean, just throw them in the washer and hang them to dry. One of my favorite features is the 25 foot power cord, which enables me to clean a large area without having to replug it into another outlet. I also love how it cleans without needing harsh detergents, just fill with filtered water, let it heat to over 200 degrees and start cleaning. I do vacuum first to get up any dog hair before using the mop. It’s easy to maneuver around furniture and will even fit underneath some of my furniture. It doesn’t leave any streaks on my floors and my floors dry very quickly after using the steam mops. My floors have never felt cleaner!
2 out of 5 stars
26 February, 2026
originally posted on BISSELL Homecare
I'm done buying it!
I love this product, but I'm on my 3rd as it ALWAYS breaks at the mop connection, and the steam comes upwards instead of towards the floor.
1 reply from BISSELL Consumer Care team - 1 month ago
Sorry your SpinWave SmartSteam keeps breaking at the mop connection—that shouldn’t happen. The steam should always direct toward the floor, so we’d love to take a closer look and help prevent this from happening again. Please reach out at support.bissell.com so we can help.
5 out of 5 stars
Thumbs up graphic, would recommend
25 February, 2026Verified purchase
Bissell Spinwave Spin Mop
This Bissell Steam mop is great. I would highly recommend
5 out of 5 stars
1 February, 2026
originally posted on BISSELL Homecare
Great steamer
Excellent for tiles , it is cleaning better than Shark and it cleans gorut too!
5 out of 5 stars
19 January, 2026
originally posted on BISSELL Homecare
I like it more than Crosswave for deep cleaning.
It’s very satisfying to use this product. I was able to scrub my kitchen floors off old grime that just got embedded in to the tiles from years of use and would not come off with regular washing. For that I had to use pink paste though, I would just drop blobs on the floor here and there and go over them with the rotating steamer which would spread and scrub over the tiles. It was very satisfying to see grey dirt come off. It would be very unbearable to do this with my hands. After that I had to wipe the loosened dirty scam, I used Bissel crossway for that, but I suppose that clean pads on the rotating steamer would work as well. Now I just use plain steam to upkeep the tile,and it does great scrubbing. It quietly huffs and puffs over the floors. I actually like it more than Bissell Cross wave, which doesn’t do such a deep cleaning. Neither rotating steamer nor cross wave wash grout lines, I am yet to find the best and fastest way for those. I am happy with the purchase, and recommend it.
3 out of 5 stars
28 November, 2025
originally posted on BISSELL Homecare
Breaks Easily
Love hate this product. I’ve had TWO of these. They clean marvelously. The problem however is that BOTH have broken just above the mop head where the steam emanates. A small hose that supplies the rotating heads dislodges allowing steam to spew out the top of the unit. It’s of little help without the steam. I returned the first one and now the second one has developed the SAME ISSUE. All-in-all it’s very frustrating as I love how well it cleans if/when it functions properly.
1 reply from BISSELL Consumer Care team - 4 months ago
Thank you for sharing your experience, JD. We’re glad to hear you love how well the SpinWave® SmartSteam™ cleans, but we’re sorry about the repeated issue with the steam hose. That’s definitely not what we want for our customers, and our team can help troubleshoot or arrange a solution. Please reach out to us at support.bissell.com so we can make this right for you.
5 out of 5 stars
27 November, 2025
originally posted on BISSELL Homecare
Electric spinwave
I've used Bissell products for 40 yrs. Makes cleaning much easier!
1 out of 5 stars
23 October, 2025
originally posted on BISSELL Homecare
Cleans great , but forget the corners!!!
Machine works fine but its distinct lack of ability to clean corners is so poor. I watched a ton of reviews and no one addressed this basic issue, and until I tried it out , it didn’t even cross my mind.
1 reply from BISSELL Consumer Care team - 5 months ago
Thanks for sharing your experience with the SpinWave® SmartSteam™! We're glad to hear it's doing a great job cleaning overall. You're absolutely right—its round mop pads can make it tricky to reach tight corners, and we appreciate you pointing that out. Your feedback helps us improve and gives future users a clearer picture of what to expect. If you ever need tips for edge cleaning, we’re happy to help!
1 out of 5 stars
Thumbs down graphic, would not recommend
18 October, 2025Verified purchase
Warning, Electrical Issues
This product does not even deserve 1 star. I purchased this steam mop March of 2025 and then September of 2025 the mop would just randomly loose power when I would be mopping. Reached out to Bissell and they would do nothing. Paid $157 for something to stop working in 6 months. My advice, DO NOT BUY!
5 out of 5 stars
10 October, 2025
originally posted on BISSELL Homecare
Best Tool for Cleaning Our Marble Floor
We've had marble floors for decades now in our laundry room, kitchen, entryway and part of the living room. I've never been able to get them clean and streak free no matter how hard I've tried. I used to dread cleaning them. This steam mop is wonderful. Assembled easily, heats up quickly, cleans and polishes our floor with ease. The pads wash up better than any I've used, too. This week I've even cleaned the floor twice because it was so easy!
5 out of 5 stars
4 October, 2025
originally posted on BISSELL Homecare
Such a back and time saver!
The Spinwave is a back saver! I love it! Plug it in, turn it on and it does the work in half the time.
5 out of 5 stars
26 September, 2025
originally posted on BISSELL Homecare
Awesome
It is fantastic. I am very pleased, it reduces the cleaning time greatly. I am actually looking forward to cleaning.
5 out of 5 stars
Thumbs up graphic, would recommend
24 September, 2025Verified purchase
Beyond Expectations
This exceeded my expectations! It was easy to put together and worked great immediately. So excited to clean my floors now 😁
1 out of 5 stars
Thumbs down graphic, would not recommend
31 August, 2025Verified purchase
DO NOT BUY
Not well made. Two of them have broken on me. Handle doesn’t stay. Bottom part breaks too.
4 out of 5 stars
19 August, 2025
originally posted on BISSELL Homecare
Worth It
I am very happy with this steam mop. Per my research it was one of the better one3s and at a good price. I have a bottle filled with Pine Sol that I spray on the tile and pass the mop over it. Saves on money.
1 out of 5 stars
18 August, 2025
originally posted on BISSELL Homecare
Never
I have had nothing but problems with this machine from day 1. It leaks constantly and abruptly stops working. I watched all the troubleshooting videos and nothing has resolved this issue. I believe this was defective out of the box. I do not recommend this product at all.
1 reply from BISSELL Consumer Care team - 7 months ago
We’re really sorry to hear about the trouble you’ve had with your SpinWave SmartSteam™, and we appreciate you giving the troubleshooting steps a try. Constant leaking and sudden shutoffs aren’t normal, and it does sound like your machine may have arrived defective. Please reach out to our team at support.bissell.com—we’d like to help resolve this and make sure you’re taken care of.
1 out of 5 stars
Thumbs down graphic, would not recommend
10 August, 2025Verified purchase
Dont buy!
After 4 months, it is making a loud noise when the mop pads are spinning. Very disappointing product!!!