Epson WorkForce ES-400 II Color Duplex Desktop Document Scanner

JUST TRY TO DOWNLOAD A DRIVER

The new software lacks the very simplest and most useful feature of old, reliable Epson Scan 2 and Scan Manager. Smart Scan only allows only one file destination and you cannot set scan profiles like before. For businesses with many types of documents to scan to different folders on a network share, this makes the process of filing documents very inefficient. The AI features that are supposed to determine a file name are not suitable for a business with large documents. OCR is far too slow and it disrupts workflows. Also, the options of saving to a multitude of cloud locations or emailing to an address set by the user is like begging for data exfiltration. I can hide those options from the user interface but there is nothing preventing the user from simply adding the options back and saving our intellectual property to their personal cloud storage. The only good thing about this scanner is that it makes quality scans (if you set the resolution correctly), it holds a lot of pages and replacement rollers are easy to obtain and install. Overall, the old saying applies here. If it ain't broke, don't fix it. Epson Scan was simple but it worked and we had a GT-S50 on every desk. As those are going out of service, I have been replacing them with newer models but the new software has degraded the functionality so much that I will be looking at alternatives to Epson. Our users dislike it very much, and I don't like telling them "sorry, your job just got harder". I do not recommend this at all.

Keep trying to install on Windows 10, still the most popular operating system currently in use. Go to support page and it tells me there is no software for your operating system. Try to install via Windoes device setup, it shows the device, ES-400II, but says the driver is unavailable.

Difficult to set up with software errors on installation. Scan button does not work.

The WorkForce ES is very easy to set up the device itself; and, downloading the driver is straight-forward. I recommend for moderate personal or small business use.

I purchased my scanner to be able to utilize it as a mobile scanner. After I bought it, I had just assumed that it was wifi capable. Considering they have wifi capable before my model and after my model. Yes it was my fault for assuming. But I don’t understand why they didn’t just add that feature to this model as well

I bought this April 2024. Excellent and Easy to Set Up and Use. Thank you Epson

Scanning made easy

I have upgraded my scanner to the Epson ES-400ii and it works great and it's fast.

I had to take back a smaller scanner and replaced it with this one. It is everything I needed and then some more. I am a Notary Document Specialist and I have to scan quite a bit of paperwork and this ES-400II more than fits the bill. It is small and convenient right on my desk and definitely within reach to load and press the scan button. It's fast too! I am so glad that I decided to spend a little extra to purchase this scanner. It is a perfect companion with my Epson ET-2850. m

Fast intuitive product!

anything EPSONabsulutley no problem

Completely Unreliable I would not recommend this scanner at all. Very Glitchy and aggravating to use.

Good product only issue is can't make pdf file

I previously had a GT-S50 scanner. I could update the settings and scan many types of documents. The software with this product you cannot do that. Plus it is totally confusing going between the scan smart and the scan 2 settings - do not know which one is being used. Wasting a lot of time trying to figure out to scan multiple documents and save settings for specific documents. Plus I cannot scan temperature charts, which I could do on the older unit. Jams every time.

Very easy to install and set up on a Mac. Instructions clear and straightforward. Compact and control layout well designed. Very fast scanner. Excellent communication to the computer without glitches. Scanning errors clearly displayed with easy resolution. Excellent product for a small office or home application.

[This review was collected as part of a promotion.] This is a really good scanner. It's compact, accurate and actually pretty fast to boot. Setup can be tricky with almost any external office device (don't get me started on printers), but for this little guy it was painless. My only wish was that it was wireless since everything for my desktop setup is, but considering how well it works I can forgive that.

[This review was collected as part of a promotion.] This scanner is my super helper doing my job, even it's take a bit of time but it's easy to install the software. It could scan 35 pages per minute so it definitely what I need for scanning my documents, that make my job done faster and the result is amazing. I also did scan some of photos and my kids drawings, very recommended.

[This review was collected as part of a promotion.] We have been in need of a scanner for a little while. We have a printer but we have to continuously change the page or flip the page and it was honestly a little annoying, so we got this scanner and it's been a breeze ever since. Definitely recommend it.

[This review was collected as part of a promotion.] I’m very impress with the scanner. First of all is very fast, this scanner scans on both sides at the same time. Second scanner is very silent I can’t even hear it scanning. Then lastly scanner is super easy to use and make scanning easy job. So far I have scammed my children pictures for pdf and I can easily share them.