Shokz OpenRun Bluetooth Wireless Headphones - Black: Open-Ear, Built-In Microphone, Water-Resistant

A: Hi there- Shokz here! Someone sitting immediately next to you on a plane might be able to hear faint audio from Shokz OpenRun headphones, but generally, only if the volume is high (over 75%) or if the cabin is very quiet. However, at moderate volume levels—which is typical for most users—the sound leakage is minimal, and others likely will not hear your music or calls. Please reach out if you have any other questions. Thank you!

A: Hello- Shokz here! Yes, Shokz OpenRun headphones are fully compatible with Windows 11 laptops via Bluetooth, allowing for seamless connection and audio. If the primary use will be on a computer, we highly recommend considering our OpenComm models for the best experience with a PC. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!

A: Hello-Shokz here! The OpenRun headphones are sweat-resistant (IP55), handling sweat and light rain, but not fully waterproof, meaning they're great for intense workouts but shouldn't be submerged or used for swimming. Please reach out to our Customer Happiness Team if you have any questions. Thank you.

A: Hi Pam- Shokz here! We're sorry to hear this has been your experience. You should be able to answer phone calls by pressing the multifunction button on the headband. If this is not functioning properly, all Shokz come with a two-year warranty, please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!

A: Hello- Shokz here! While it is possible to wear the OpenRun while sleeping, some find the headband difficult to lay back with. Our OpenFit models may be a more comfortable fit for sleeping since they have no headband. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!

A: Hi Daniel- Shokz here! Yes, you can answer, reject, and end calls directly with the Shokz OpenRun headphones without touching your phone. The headphones feature a built-in microphone and a multi-function button on the left transducer that allows for complete hands-free call management, including voice commands. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!

A: Hi X, thanks for reaching out about Shokz OpenRun Bluetooth Wireless Headphones They wrap around the ear and direct the sound toward the ear canal. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: They use skull vibrations to play the sound straight to your skull.

A: Hi Amy- Shokz here! We're sorry to hear this has been your experience. Yes, the OpenRun comes with a magnetic charging cable. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!

A: Hello- Shokz here! The Shokz OpenRun model number is commonly S803. It may appear in full as S803-ST-BK-US or similar, depending on color and region. The model name "OpenRun" is often printed on the inner side of the headband or battery component. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!

A: Hi there- Shokz here! Yes, all Shokz come with a two-year warranty. You can file a claim if you experience a manufacturer defect in the first two years. Your warranty covers manufacturer defects. It does not cover abuse, misuse, loss, or theft. Your warranty begins with your purchase date. Should you need to file a claim and receive a replacement unit, the warranty will continue from your original purchase date. If you ever need to submit a claim, please visit our website directly to submit a warranty claim for your Shokz so you can receive a replacement pair. Once on our website, click on Support at the top of the page, then select Warranty Claim, and the instructions for filing a claim will be available to you. You will need either proof of purchase or the Serial number for your Shokz. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!