Newair Countertop Ice Maker, 50 lbs. of Ice a Day, 3 Ice Sizes and Easy to Clean BPA-Free Parts
$349.99 reg $384.99
Sale save $35.00 (9% off)
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Guests are saying
This ice maker is a popular choice among guests for its ability to produce a large quantity of ice quickly, making it ideal for parties and daily use. Many appreciate its ease of use and cleaning, along with the option to create different ice sizes. However, some guests have experienced issues with durability and customer service responses. Overall, it is a reliable product that meets the needs of families and entertainers alike.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.6 out of 5 stars with 477 reviews
4 out of 5 stars
1 October, 2025
originally posted on http://www.newair.com

Waiting for our NewAir broken part
Waiting for the tracking number for our replacement plastic NewAir broken IceTray part, which was ordered on Sept 25. Love the IceMaker, and hopefully we'll receive the part so it can be installed, getting our NewAir back up and running!!
4 out of 5 stars
28 July, 2025
originally posted on http://www.newair.com

Great product
Great product, one thing that would make it alot easier to get status would be to illuminate the control panel. As it is difficult to see machine status
2 out of 5 stars
10 June, 2025
originally posted on http://www.newair.com

Won't stop making ice and ice shovel hinge broke!
This has been a good ice maker but the design with the ice tray is bad. Once the basket gets full, it doesn't shut off? So the side effect is you have to empty it regularly. Apparently I didn't get to it and it broke the hinge? Can't find a replacement.
3 out of 5 stars
11 January, 2025
originally posted on http://www.newair.com

Great but only lasted 18 months
Worked great with regular cleanings and running cleaning solution through 1x mo, but then the tray mechanism froze up and no way to fix it. Husband tried everything to fix. Biggest downfall is it's price is high and the warranty only lasts 1 year.
1 out of 5 stars
20 March, 2024
originally posted on http://www.newair.com

A WASTE OF MONEY
USED THIS PRODUCT 3 TIMES and it stopped working!! I may have had a defective one and because its a year past the purchase date I cant get another one or a refund.
5 out of 5 stars
21 February, 2024
originally posted on http://www.newair.com

Great product
Great product and customer service was great after my first issue . Customer care was very helpful
1 out of 5 stars
14 February, 2024
originally posted on http://www.newair.com

I wouldn't buy this product again
After a little over a year of purchasing the ive machine the company wouldn't replace my unit all they would do is give me 40% off a new one. Why would I buy another one when the problem that I'm having wasn't my fault of mis use. The water hose on the inside is leaking when filling up the basket with water so it's a fast leak. I now have it on my table with a towel underneath the machine. Never again I will be buying from this company
4 out of 5 stars
3 August, 2023
(no review title)
[This review was collected as part of a promotion.] 4
3 out of 5 stars
6 June, 2023
originally posted on http://www.newair.com

Good not great
After 6 months of use the hinges on the ice tray broke, bought the very affordable replacement parts! Though very difficult to actually replace and now 6-8 moths later the same part broke again.
5 out of 5 stars
29 March, 2023
originally posted on http://www.newair.com

great product
ICE MAKER WORKS VERY WELL AND MAKES THEM FAST
5 out of 5 stars
17 March, 2023
originally posted on http://www.newair.com

Great ice maker and Newair customer service is top notch!
I bought this product used and it did not have the drain plug or cap. I ordered the plug thinking it came with the cap, but it did not. They sent me a cap free of charge! Great customer service!
5 out of 5 stars
16 March, 2023
originally posted on http://www.newair.com

Great product for a great price!
I work as a school nurse in a very busy middle school. I use the ice machine all day long to make ice packs for my students when they have injuries in addition to making cold drinks throughout the day. This ice machine makes three different sizes and the ice is always perfect! It makes ice throughout the day and I set my timer for it to make fresh ice before I come in the next morning. Easy to clean and easy to use!
5 out of 5 stars
24 February, 2023
originally posted on http://www.newair.com

Best ice maker
This product was for personal and family use. The produced made three different ice cube sizes and was a fast ice marker. What I did not like is after 32 or more days the ice maker stop working properly. Overall this was a good product for those searching for a ice maker that can produce at least 50lbs or more.
5 out of 5 stars
21 January, 2023
originally posted on http://www.newair.com

Love my ice maker
This is our 2nd Newair ice maker. We bought the first one used and had it for multiple years so when it finally died we purchased a new one. It makes ice really quickly, it's easy to clean and customer service is great.
1 out of 5 stars
14 January, 2023
originally posted on http://www.newair.com

Ive bought 4 of these
I use them for parties and just to have ice for everyday use .i had 4 of them 1 at a time the flap that picks ice up to drop in tray has broken 1 little part that holds them on breaks and then the machine is not going to work
5 out of 5 stars
26 December, 2022
originally posted on http://www.newair.com

Ice Machine
I like it a lot. It works great.
5 out of 5 stars
12 December, 2022
originally posted on http://www.newair.com

Love this ice maker
We use it constantly but the ice shovel broke for the AI 215S model. How can we get a replacement?
5 out of 5 stars
2 December, 2022
originally posted on http://www.newair.com

Charles was more then happy to help me
Ice maker tray broke and charles had one shipped courtesy of Newair. Thank you
4 out of 5 stars
28 November, 2022
originally posted on http://www.newair.com

yes
Use this machine every day produces more than enough ice. It allows me to store ice for the weekends
5 out of 5 stars
21 November, 2022
originally posted on http://www.newair.com

love this product
love how fast it makes ice and how much it makes, wish the hinges were a little stronger but they keep parts in stock,