JBL Tune Flex 2

A: Hi John, thanks for reaching out about JBL Tune Flex 2. When it comes to "better" between the black and white versions of the JBL Tune Flex 2, there is no difference in performance, features, or specifications. The choice between black and white is purely aesthetic and comes down to personal preference. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Thank you for your inquiry. When deciding between black and white for the JBL Tune Flex, "better" is entirely subjective and depends on your personal preference. There's no functional difference between the black and white models; they offer the same sound quality, features, and performance.

A: Our JBL Tune Flex 2 has an IP54 rating which means it has limited protection against dust and is protected from water splashes from any direction.

A: Thanks for your question. Yes, our JBL Tune Flex 2 has a "Find My Buds" feature, wherein you can locate missing earbuds by getting a notification on the location and time of last use. You can also activate "ring" to receive a ring notification on your device when the earbuds are in range through the JBL headphone app.

A: Thanks for your question. Our JBL Tune Flex 2 connects via Bluetooth and is compatible with iOS and Android devices.

A: Thanks for bringing this to our attention. If there's no light indicator on the right earbud, we recommend cleaning the contact pins on both the case and earbuds with a cotton swab dipped in alcohol. Please ensure the pins are completely dry before placing the earbuds back in the case and using them. If you need further assistance, please contact us at: (800) 336-4525

A: Thanks for your question. Yes, our JBL Tune Flex 2 features Adaptive Noise Cancelling with Smart Ambient, which automatically adjusts to your surroundings to help reduce background noise effectively. It also comes with sealing ear tips to enhance both noise isolation and overall sound performance.

A: Hi, thanks for reaching out about JBL Tune Flex 2 The JBL Tune Flex 2 earbuds automatically enable ear detection. There's no manual setting to turn it on or off. Ear detection, which pauses and plays music when the earbuds are taken in and out of your ears, is a built-in feature on the Tune Flex 2. To ensure the feature works correctly, make sure: Bluetooth is connected: The earbuds need to be connected to your device via Bluetooth for ear detection to function. Proper fit: Ensure the earbuds fit snugly in your ears. If they are loose, the sensors might not detect when they are in or out correctly. Clean ear tips: Earwax buildup can interfere with the sensors. Regularly clean your ears and the ear tips. If you're experiencing issues with ear detection, try the following: Reconnect: Disconnect and reconnect the earbuds to your device. Check for updates: Ensure your JBL Headphones app and the earbuds' firmware are up to date. Reset: If the issue persists, you can try resetting the earbuds to factory settings. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Thanks for your question. Yes, our JBL Tune Flex 2 comes with a Type-C USB charging cable upon purchase.

A: Hi Natasha, thanks for reaching out about the JBL Tune Flex 2. the JBL Tune Flex 2 earbuds cannot connect directly to the PlayStation 5 for audio output. Like most standard Bluetooth headphones and earbuds, they are not natively supported by the console. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day between 7 am and 11 pm CST.