Yoto Mini Adventure Jacket Frog Soup: Silicone Learning System Accessory

Thanks so much for your 4-star review! We’re thrilled that you love the pop of color and that the Adventure Jackets hugs the player so nicely.

Thanks for your feedback Cassie. We’re really sorry to hear about the issues you’ve had with your Yoto Player and the frustration this has caused. We completely understand how disappointing it is when a product your child loves stops working, especially after investing in cards and enjoying it daily. We want every Yoto experience to be magical, not stressful, and it sounds like we fell short here. If you haven’t already, please reach out to our support team again so we can prioritise your case and work toward a solution that gets your Yoto back in your child’s hands as quickly as possible. We truly appreciate your patience and your feedback, it helps us improve both our products and our service. Thank you for giving Yoto a home and for sharing your experience with us.

Hi there, thank you for reaching out and for sharing your experience with us. We’re truly sorry to hear about the issues you’ve faced with your order and the frustration it has caused! We’d love the opportunity to make this right for you. Could you please reach out to us directly on our website so we can resolve this as soon as possible? We’re here to help!

Hi there, Thank you for taking the time to leave us a review. We're sorry to hear about your experience with the Adventure Jacket! It sounds like there may be a defect with your product or it may be fitted incorrectly. For immediate assistance, please visit our Yoto Help Center, where you can find our direct contact information and live chat options: https://support.yotoplay.com/en-US We are looking forward to working to get this sorted out with you. Kind regards, Yoto Customer Happiness Team