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Tineco GO HammerHead Cordless Wet/Dry Mop & Vacuum with ZeroTangle Technology - 2 of 4Tineco GO HammerHead Cordless Wet/Dry Mop & Vacuum with ZeroTangle Technology - 3 of 4Tineco GO HammerHead Cordless Wet/Dry Mop & Vacuum with ZeroTangle Technology - 4 of 4
Tineco GO HammerHead Cordless Wet/Dry Mop & Vacuum with ZeroTangle Technology - 1 of 4

Tineco GO HammerHead Cordless Wet/Dry Mop & Vacuum with ZeroTangle Technology

$199.99 reg $279.99
Sale save $80.00 (29% off)

In Stock

Eligible for registries and wish lists

At a glance

About this item

Highlights

  • 3-in-1 Cleaning Power: Vacuums, mops, and self-cleans for seamless, spotless floors.
  • Cordless Convenience: Clean anywhere with up to 25 minutes of uninterrupted battery life.
  • Enhanced HammerHead Brush: 128° angled swivel steering for effortless navigation around furniture and corners.
  • Larger Tank Capacity: 60% larger tank than the Tineco iFloor 3 for fewer refills and more cleaning time.
  • Powerful Performance: 2X the suction power of previous models for tackling tough dirt and debris.
  • Effortless Maneuverability: Glide smoothly around tight spaces and furniture with ease.
  • Self-Cleaning Function: Keeps your brush and tank fresh without the need for manual cleaning.
  • Convenient Accessories Pack: Includes 1 brush roller, 1 filter, and 1 bottle of cleaning solution for optimal performance.
  • Lightweight & Easy to Use: Designed to make your cleaning routine smarter and more efficient.
  • Suitable for Hard Floors: Ideal for tackling everyday spills and dirt on hard floor surfaces.

Description

Introducing the GO H2O HammerHead, the perfect solution for effortless floor cleaning. This 3-in-1 powerhouse vacuums, mops, and self-cleans to deliver efficient, all-in-one cleaning on hard floor surfaces. Enjoy cordless freedom with up to 25 minutes of optimized battery life, making it easy to tackle everyday spills and dirt without interruptions. The upgraded HammerHead brush offers enhanced maneuverability with 128° angled swivel steering, allowing you to glide effortlessly around furniture and corners. With its larger tank capacity, you can clean more with fewer stops for refills. Experience powerful suction and seamless cleaning, all in a lightweight, easy-to-use device designed to make your cleaning routine smarter and more efficient.

3-in-1 Cleaning Power

Vacuum, mop, and self-clean with a single device. The GO H2O HammerHead delivers seamless cleaning for any surface, leaving your floors spotless and fresh.

Cordless Convenience

Enjoy tangle-free cleaning anywhere in your home. With up to 25 minutes of optimized battery life, you can clean more without interruptions.

Enhanced HammerHead Brush Design

The improved HammerHead brush head makes cleaning effortless with 128° angled swivel steering for easy navigation and a low-profile tank for quick refills under most faucets.

Larger Tank Capacity

Clean more with fewer interruptions, thanks to a tank size 80% larger than the Tineco iFloor 3, reducing the need for frequent refills.

Powerful Performance

With 2X the suction power of previous models, the GO H2O HammerHead tackles even the most stubborn dirt and debris.

Effortless Maneuverability

Navigate around furniture and tight spaces with ease using the upgraded HammerHead brush's 128° angled swivel steering.

Convenient Accessories Pack

The GO H2O HammerHead comes with everything you need for efficient cleaning, including 1 brush roller, 1 filter, and 1 bottle of cleaning solution to ensure optimal performance and convenience.

Dimensions (Overall): 43.98 Inches (H) x 11.14 Inches (W) x 12.4 Inches (D)
Weight: 10.14 Pounds
Features: Cordless
Water Tank Capacity: 1 Liter
Number of Speeds: 2
Cleaning Path Width: 9.06 Inches
Recommended Surface Application: Multipurpose, Hardwood, Hard Floor
Recommended Product Application: Floor
Power Source: Battery
Battery: 1 Non-Universal Lithium Ion, Required, Installed
Warranty: 2 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 94409062
UPC: 194846101844
Item Number (DPCI): 329-01-5986
Origin: Imported
If the item details aren’t accurate or complete, we want to know about it.

Shipping details

Estimated ship dimensions: 26.4 inches length x 12.6 inches width x 11.4 inches height
Estimated ship weight: 16.6 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO, Alaska, Hawaii
This item ships in its manufacturer’s packaging, revealing what’s inside. ·

Return details

This item must be returned to any Target store.
This item must be returned within 90 days of the date it was purchased in store, delivered to the guest, delivered by a Shipt shopper, or picked up by the guest.
See the return policy for complete information.

Q: Can you use this only for vacuuming?

submitted by Joe - 3 months ago
  • A: Thank you for choosing Tineco The Tineco GO HammerHead is a floor scrubber primarily used for cleaning floors. This machine is particularly suitable for cleaning hard floors, effectively removing stains and liquids. Its design makes cleaning more efficient and convenient. Should you have any other inquiries, please feel free to contact us.

    submitted byTineco support - 3 months ago
    Brand expert
  • A: Can I use on LVP flooring

    submitted byIzzykw64 - 2 months ago
  • A: Thank you for choosing Tineco The Tineco GO HammerHead is a floor scrubber primarily used for cleaning floors. This machine is particularly suitable for cleaning hard floors, effectively removing stains and liquids. Its design makes cleaning more efficient and convenient. Should you have any other inquiries, please feel free to contact us.

    submitted byTineco team - 3 months ago
    Brand expert
  • A: Can you vacuum carpet?

    submitted byJan - 2 months ago

Q: How often do u need to change the brush and filter?

submitted by Lee - 7 months ago
  • A: Thank you for choosing Tineco. It is recommended to replace the filter and roller brush every 3 months, but the specific time needs to be adjusted according to actual usage. Regular inspection and cleaning can not only ensure the efficient operation of the equipment, but also extend the service life of the accessories. Should you have any other inquiries, please feel free to contact us. Have a nice day.

    submitted byTineco team - 7 months ago
    Brand expert
  • A: Thank you for choosing Tineco. It is recommended to replace the filter and roller brush every 3 months, but the specific time needs to be adjusted according to actual usage. Regular inspection and cleaning can not only ensure the efficient operation of the equipment, but also extend the service life of the accessories. Should you have any other inquiries, please feel free to contact us. Have a nice day.

    submitted byTineco support - 7 months ago
    Brand expert

Q: Can you use plain water?

submitted by Smilinhart - 6 days ago
  • A: Thank you for your question. Only use water under 140°F/60°C. DO NOT USE HOT WATER. We hope this helps you. Please let us know if you have any other questions.

    submitted byTineco support - 5 days ago
    Brand expert
  • A: Thank you for your question. Only use water under 140°F/60°C. DO NOT USE HOT WATER. We hope this helps you. Please let us know if you have any other questions.

    submitted byTineco team - 5 days ago
    Brand expert

Q: Can you use a vinager and water mixture for the solution or a different solution for the machine?

submitted by T - 19 days ago
  • A: Hi. Thank you for contacting Tineco. To ensure the safety and performance of the machine, we do not recommend using any homemade solutions or solutions from other brands. If needed, you can purchase Tineco brand solutions. Hope this answer can help you. Should you have any other inquiries, please feel free to let us know. Have a nice day.

    submitted byTineco support - 18 days ago
    Brand expert
  • A: Hi. Thank you for contacting Tineco. To ensure the safety and performance of the machine, we do not recommend using any homemade solutions or solutions from other brands. If needed, you can purchase Tineco brand solutions. Hope this answer can help you. Should you have any other inquiries, please feel free to let us know. Have a nice day.

    submitted byTineco team - 18 days ago
    Brand expert

Q: How do I start a self-cleaning cycle?

submitted by CibdyB - 21 days ago
  • A: Thank you so much for choosing Tineco! To start the self-cleaning cycle on your GO HammerHead, please follow these steps: 1. After use, place the appliance on the storage tray and then press the self-cleaning button (the button with the water drop icon) to begin the process. 2. Once the cycle is complete, the appliance will automatically begin charging. Note: 1. Ensure the appliance is plugged in. 2. Before starting the self-cleaning cycle, please clean the Dirt water tank and ensure the water level in the Clean water tank is > 40%. Hope this helps. Please let us know if you have any further questions or concerns.

    submitted byTineco team - 21 days ago
    Brand expert
  • A: Thank you so much for choosing Tineco! To start the self-cleaning cycle on your GO HammerHead, please follow these steps: 1. After use, place the appliance on the storage tray and then press the self-cleaning button (the button with the water drop icon) to begin the process. 2. Once the cycle is complete, the appliance will automatically begin charging. Note: 1. Ensure the appliance is plugged in. 2. Before starting the self-cleaning cycle, please clean the Dirt water tank and ensure the water level in the Clean water tank is > 40%. Hope this helps. Please let us know if you have any further questions or concerns.

    submitted byTineco support - 21 days ago
    Brand expert

Q: What model is this S what? Because we can't find replacement rollers to this anywhere which is extremely frustrating and just bought it and leaking water and not suctioning it back up

submitted by Green - 1 month ago
  • A: We sincerely apologize for any inconvenience caused. Please feel free to contact us via support@tineco.com or tineco official website https://us.tineco.com/, and our dedicated customer service team will respond to your email within 24 hours. The phone and chat are available for instant communication online. Please let us know if you have any further questions or concerns.

    submitted byTineco team - 1 month ago
    Brand expert
  • A: We sincerely apologize for any inconvenience caused. Please feel free to contact us via support@tineco.com or tineco official website https://us.tineco.com/, and our dedicated customer service team will respond to your email within 24 hours. The phone and chat are available for instant communication online. Please let us know if you have any further questions or concerns.

    submitted byTineco support - 1 month ago
    Brand expert

Q: how long does it take to fully charge?

submitted by cb - 1 month ago
  • A: Thank you so much for choosing Tineco! A full charge takes approximately approximately 5 hours. Please let us know if you have any further questions or concerns.

    submitted byTineco team - 1 month ago
    Brand expert
  • A: Thank you so much for choosing Tineco! A full charge takes approximately approximately 5 hours. Please let us know if you have any further questions or concerns.

    submitted byTineco support - 1 month ago
    Brand expert

Q: what is model number? Which Tineco is FW040100US?

submitted by CharChar - 2 months ago
  • A: Thank you for contacting us. FW040100US is the SKU for the machine, representing the model. This SKU (FW040100US) represents the iFloor 3 Breeze model. Should you have any other inquiries, please feel free to contact us. Have a nice day.

    submitted byTineco team - 2 months ago
    Brand expert
  • A: Thank you for contacting us. FW040100US is the SKU for the machine, representing the model. This SKU (FW040100US) represents the iFloor 3 Breeze model. Should you have any other inquiries, please feel free to contact us. Have a nice day.

    submitted byTineco support - 2 months ago
    Brand expert

Q: How long does it last before running out of battery?

submitted by Anonymous - 2 months ago
  • A: Hi. Thank you for contacting Tineco. Please kindly note that the machine operates for approximately 25 minutes on a full charge. Hope this answer can help you. Should you have any other inquiries, please feel free to contact us. Have a nice day.

    submitted byTineco support - 2 months ago
    Brand expert
  • A: Hi. Thank you for contacting Tineco. Please kindly note that the machine operates for approximately 25 minutes on a full charge. Hope this answer can help you. Should you have any other inquiries, please feel free to contact us. Have a nice day.

    submitted byTineco team - 2 months ago
    Brand expert

Q: Is ther both a clean and dirty water tank on this model?

submitted by JR - 2 months ago
  • A: Thank you for choosing Tineco. This model comes with both a clean water tank and a dirt water tank. Please feel free to contact us if you have any further questions. Have a nice day!

    submitted byTineco support - 2 months ago
    Brand expert
  • A: Thank you for choosing Tineco. This model comes with both a clean water tank and a dirt water tank. Please feel free to contact us if you have any further questions. Have a nice day!

    submitted byTineco team - 2 months ago
    Brand expert
WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov www.p65warnings.ca.gov For more information, go to https://www.p65warnings.ca.gov/

Additional product information and recommendations

Guests are saying

The Tineco Go H2O Hammerhead is a revolutionary cleaning tool that combines vacuuming and mopping in one efficient device. Its lightweight and cordless design allows for easy maneuverability, making it perfect for busy households. The self-cleaning feature saves time and effort, while the powerful suction effectively tackles dirt, pet hair, and spills. With a sleek design and impressive performance, this product is ideal for anyone looking to simplify their cleaning routine and maintain spotless floors effortlessly.
    Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
    4.0 out of 5 stars with 195 reviews
    41% would recommend
    53 recommendations
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    22 February, 2026Verified purchase

    Used product

    I bought two of these from target. Had to return both first one had been obviously used. Still had water in tank. The second has also been used and the power cord was missing.
    Jenna
    1 guest found this review helpful. Did you?
    5 out of 5 stars
    Thumbs up graphic, would recommend
    19 February, 2026

    (no review title)

    Works like a charm
    Jim
    Did you find this review helpful?
    3 out of 5 stars
    Thumbs down graphic, would not recommend
    19 February, 2026

    Short time use

    Pros : did pick up decent Cons : Blew dust/ hair away before vacuuming Left water streaks 30 min charge Lasted me only 2 months
    A
    Did you find this review helpful?
    2 out of 5 stars
    Thumbs down graphic, would not recommend
    15 February, 2026Verified purchase

    Falls Apart

    Smells even after being cleaned. Handle would fall off while using vacuum, causing vacuum to drop on floor, spill water, leak water into other parts of the machine, etc. Returned!
    1 reply from Tineco support team - 6 days ago
    Dear Valued Customer, Thank you for taking the time to share your feedback with us. We are writing to sincerely apologize for the experience you had with your Tineco cleaner. We are truly sorry that the product's performance and design caused you frustration and that you had to return it. Based on your description, we understand that you experienced three main issues: The machine continued to have an odor even after cleaning. The handle would fall off during use. This caused the vacuum to drop, resulting in water spills and leaks into other parts of the machine. We take your feedback very seriously. Your comments regarding the product's durability, design, and hygiene have been noted and will be shared with our product quality and engineering teams immediately to help us improve. We are glad to hear that you were able to return the product. If you have any further questions or concerns, please reach out to our customer service at mailto:support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We appreciate your honesty and hope to have the opportunity to serve you better in the future. Best regards,
    1 reply from Tineco team team - 6 days ago
    Dear Valued Customer, Thank you for taking the time to share your feedback with us. We are writing to sincerely apologize for the experience you had with your Tineco cleaner. We are truly sorry that the product did not meet your expectations and caused you frustration. Based on your description, we understand that you experienced three main issues: The machine continued to have an odor even after cleaning. The handle would fall off during use. This caused the vacuum to drop, resulting in water spills and leaks into other parts of the machine. We take your feedback very seriously. Your comments regarding the product's performance and design have been noted and will be shared with our product quality and engineering teams to help us improve. We are glad to hear that you have already initiated a return. We hope the return process is going smoothly for you. If you encounter any issues with the return or have further questions, please reach out to our customer service at mailto:support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We appreciate your honesty and hope to have the opportunity to serve you better in the future. Best regards,
    New product
    Did you find this review helpful?
    1 out of 5 stars
    4 February, 2026

    (no review title)

    About to go into litigation
    1 reply from Tineco team team - 20 days ago
    We are truly sorry to hear about the extreme dissatisfaction you are experiencing. We sincerely apologize for the frustration and the seriousness of the situation. Please be assured that we take your feedback very seriously and are committed to using it to continuously improve our products and services. Based on your description, your experience with our product or service has reached a point where you feel legal action is necessary. We’d love to assist you further and are eager to resolve this matter for you. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is ready to actively address and resolve any issues you are experiencing with your machine. Best regards, Tineco Customer Service Team
    1 reply from Tineco support team - 20 days ago
    We are truly sorry to hear about the extreme dissatisfaction you are experiencing. We sincerely apologize for the frustration and the seriousness of the situation. Please be assured that we take your feedback very seriously and are committed to using it to continuously improve our products and services. Based on your description, your experience with our product or service has reached a point where you feel legal action is necessary. We’d love to assist you further and are eager to resolve this matter for you. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is ready to actively address and resolve any issues you are experiencing with your machine. Best regards, Tineco Customer Service Team
    kristen
    2 guests found this review helpful. Did you?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    30 January, 2026Verified purchase

    They shipped a USED item.

    This smells, is filthy, and is full of CEREAL, the box was wet in places but I thought maybe the cleaning solution spilled but, nope. Also this can't be returned... which makes zero sense because I received it in the mail and it's obviously a RETURN. Cheers to being out $270. 😡
    1 reply from Tineco support team - 23 days ago
    We sincerely apologize for the unacceptable condition in which your vacuum arrived. We understand that receiving a unit that smells, is filthy, contains debris like cereal, and comes in a wet box is incredibly frustrating. We promise to take your feedback seriously and to continuously improve our products and services to prevent such issues in the future. Based on your description, you received a machine that appears to be a used return, as it was dirty, contained cereal, and had a wet box, yet you are facing difficulties returning the item. We provide a two-year warranty on our machines, and we are fully committed to resolving this matter for you. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Best regards, Tineco Customer Service Team
    Waldbeiser
    2 guests found this review helpful. Did you?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    29 January, 2026Verified purchase

    Extremely aggrivated with even dirtier floors

    The first time I used it, it wasn’t bad but left swirl marks on my floor. No biggy! The second (and last) time I used it, the dirty water was not being sucked into the dirty water tank, it wasn’t sucking anything up, and now my floor is covered in dirty water that has left a visibly noticeable residue on my floors. To say, I’m angry is an understatement. I will be returning this asap!
    1 reply from Tineco support team - 23 days ago
    We are glad to hear that your first experience wasn’t bad, but we are sincerely sorry to hear about the significant issues you encountered during the second use. We understand how frustrating and upsetting it is to have your floors covered in dirty water and residue due to a malfunction. We promise to take your feedback seriously and will use it to continuously improve our products and services. Based on your description, the machine left swirl marks on the first use. On the second use, the dirty water was not being sucked into the tank properly, the machine lost suction, and it left dirty water and noticeable residue all over your floors. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. We offer a two-year warranty on our machines, and we are committed to resolving this for you. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Best regards, Tineco Customer Service Team
    1 reply from Tineco team team - 23 days ago
    We are glad to hear that your first experience wasn’t bad, but we are sincerely sorry to hear about the significant issues you encountered during the second use. We understand how frustrating and upsetting it is to have your floors covered in dirty water and residue due to a malfunction. We promise to take your feedback seriously and will use it to continuously improve our products and services. Based on your description, the machine left swirl marks on the first use. On the second use, the dirty water was not being sucked into the tank properly, the machine lost suction, and it left dirty water and noticeable residue all over your floors. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. We offer a two-year warranty on our machines, and we are committed to resolving this for you. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Best regards, Tineco Customer Service Team
    Gabby
    Did you find this review helpful?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    20 January, 2026Verified purchase

    do not buy!

    This device broke after 4 uses! The clean water tank started cracking and leaking!
    1 reply from Tineco support team - 1 month ago
    We sincerely apologize that your device broke after only a few uses. We understand how frustrating it is to experience a crack and leak in the clean water tank so soon after purchase. We promise to take your feedback seriously as we continuously strive to improve the quality and durability of our products. Based on your description, the clean water tank started cracking and leaking after only four uses. We’d love to assist you further. Our machines come with a two-year warranty, and we are committed to actively resolving this issue for you. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Best regards, Tineco Customer Service Team
    SG
    1 guest found this review helpful. Did you?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    20 January, 2026Verified purchase

    Not a fan!

    Didn’t have a chance to try it. The item was used and damaged and returned by someone. I got home and realized that the handle had been broken and reattached, and there was no cleaning fluid in the box. This item is too expensive to be secondhand.
    1 reply from Tineco support team - 1 month ago
    We appreciate you taking the time to share your feedback about your recent purchase. We’re genuinely sorry to hear about your disappointment with the condition of the item you received. Please be assured that we take these matters very seriously and are committed to using your feedback to improve our products and services. Based on your description, it seems that the product you received was previously used and damaged, with a broken handle that had been reattached, and was missing the cleaning fluid. We understand how frustrating this must be, especially considering the cost of the item. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to resolving your issue and ensuring your satisfaction. Once again, we apologize for the inconvenience and thank you for bringing this to our attention. We value your support and are committed to providing you with the quality and service you expect and deserve.
    Momofboysos
    1 guest found this review helpful. Did you?
    3 out of 5 stars
    18 January, 2026Verified purchase

    Good but the battery constant issue

    Everything is good except battery won’t charge. This is the second time returning.
    1 reply from Tineco support team - 1 month ago
    Dear Customer, We are glad to hear that you are otherwise satisfied with the device. We sincerely apologize, however, for the recurring issue with the battery not charging. We understand how frustrating it is to face this problem a second time, and we promise to take your feedback seriously to continuously improve our products and services. Based on your description, the battery will not charge, and this is the second time you have had to return the unit due to this issue. We’d love to assist you further. Our machines come with a two-year warranty, and we are committed to actively resolving this issue for you. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Best regards, Tineco Customer Service Team
    M A
    1 guest found this review helpful. Did you?
    5 out of 5 stars
    Thumbs up graphic, would recommend
    17 January, 2026Verified purchase

    (no review title)

    Easy to assemble, lightweight, & does the job like no other. I should have purchased years ago
    Joanne
    1 guest found this review helpful. Did you?
    2 out of 5 stars
    15 January, 2026Verified purchase

    (no review title)

    Returned. Smell bad.
    1 reply from Tineco support team - 1 month ago
    Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience with our product did not meet your expectations. Please know that we take these comments seriously and are committed to using them to improve our products and services. Based on your description, it seems that the product had an unpleasant odor, which led to your decision to return it. We understand how important a pleasant experience is when using our products, and we apologize for any inconvenience this has caused. Please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’re here to help and ensure that your experience with our brand is a positive one. Once again, we apologize for the inconvenience and thank you for giving us the opportunity to improve. We hope to have the chance to win back your trust and provide you with the high-quality experience you expect from us.
    bree
    Did you find this review helpful?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    11 January, 2026Verified purchase

    Not greaf

    I’ve had this for about 2 months and it’s just unimpressive. Has gotten clogged with pet hair about 5 times so not great for that. It also blows the mess on the floor far way instead of sucking it toward the vacuum.
    1 reply from Tineco support team - 1 month ago
    Thank you for taking the time to share your thoughts on the product. We’re genuinely sorry to hear that your experience with our vacuum hasn’t met your expectations. Your feedback is incredibly valuable to us, and we’re committed to using it to improve our products and services. Based on your description, it seems that you’ve encountered issues with suction power, the roller’s functionality on carpet, and an unpleasant odor when the filter isn’t changed or cleaned. We understand how frustrating this must be, and we appreciate you bringing these concerns to our attention. For optimal performance, we recommend ensuring that the battery is fully charged after each use and that the filter is cleaned as needed. This will help maintain the best suction and extend the usage time. If you continue to experience problems, we’d love to assist you further. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to resolving your issues and ensuring your satisfaction. We’re genuinely sorry for the inconvenience you’ve experienced. We value your trust and investment in our brand, and we’re committed to regaining your confidence. We hope to have the opportunity to demonstrate our commitment to quality and customer satisfaction. Once again, thank you for your feedback. We’re here to help and look forward to assisting you.
    Ellie
    Did you find this review helpful?
    5 out of 5 stars
    9 January, 2026Verified purchase

    (no review title)

    Love it
    Ivonne
    Did you find this review helpful?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    6 January, 2026

    An Exciting Gift turned Disappointing Gift

    Used it once and it worked perfectly... cannot use it any longer due to it leaking dirty water everywhere and no longer suctioning. Watched videos, read troubleshooting materials, took it apart, cleaned it, etc. Don't waste your time.
    1 reply from Tineco support team - 2 months ago
    Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that you’ve encountered issues with your Tineco device, particularly the leaking and suction problems. Rest assured, your concerns are our top priority, and we’re committed to using your feedback to improve our products and services. Based on your description, it seems that you’ve experienced difficulties with your device leaking dirty water and losing suction after initial use. We understand how frustrating this must be, and we apologize for any inconvenience caused. We’d love to assist you further and help resolve this issue. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to providing you with a satisfactory solution. Additionally, we’re glad to hear that your initial use of the product was smooth and satisfactory. We aim to consistently deliver a positive experience, and we’re keen on rectifying the situation to regain your trust. Thank you for your understanding, and we hope to speak with you soon to make things right.
    Brielle
    3 guests found this review helpful. Did you?
    5 out of 5 stars
    6 January, 2026Verified purchase

    (no review title)

    Excellent!!!
    1 reply from Tineco support team - 2 months ago
    Thank you for taking the time to share your positive feedback with us! We are thrilled to hear that you are highly satisfied with our product, describing it as “Excellent!!!” We greatly appreciate your kind words and are delighted that you have chosen our product. It’s always our goal to provide top-quality products and services to our customers. Please rest assured that we will continue to strive for improvement and work diligently to enhance our product offerings. Once again, thank you for your support and trust in our brand. We look forward to serving you again in the future.
    Lianet
    Did you find this review helpful?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    5 January, 2026Verified purchase

    Works well for a week or two, then falls apart

    I have used this for less than a month. I clean it daily and take it apart to dry each night. The brush roller smells moldy and the entire unit is leaving puddles of water. I have tried to fix it and follow tutorials and what it boils down to is a faulty machine. Don’t buy this. I’m out almost $200.
    1 reply from Tineco support team - 2 months ago
    Thank you for taking the time to share your experience with our product. We’re genuinely sorry to hear that you’ve encountered issues with your Tineco device, and we understand how frustrating this can be. Please be assured that we take your feedback seriously and it’s crucial in helping us improve our products and services. Based on your description, it seems that you’ve faced two primary issues: a moldy smell from the brush roller and the unit leaving puddles of water. We apologize for the inconvenience these issues have caused you. We’d like to offer some suggestions that might help resolve these issues. Firstly, for optimal performance, we recommend ensuring that the battery is fully charged after each use and that the filter is cleaned as needed. This will help maintain the best suction and use time. Additionally, please make sure that the machine is completely dry before reassembling it after cleaning. We understand that these steps may not fully resolve the problem, and we’re here to help. Our customer service team is ready to assist you further. Please reach out to us at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’re committed to ensuring your satisfaction and would like to explore how we can make this right for you. We value your investment in our brand and are disappointed to hear that our product did not meet your long-term expectations. We’re constantly striving to improve our products and your feedback is an essential part of this process. Once again, we apologize for the inconvenience and frustration you’ve experienced. We hope to have the opportunity to regain your trust and ensure you have a positive experience with our brand. Thank you for your understanding, and we look forward to assisting you.
    Amsy
    1 guest found this review helpful. Did you?
    3 out of 5 stars
    4 January, 2026Verified purchase

    (no review title)

    Bought the original tineco vacuum mop that went viral years ago. After five years it finally retired and was time to upgrade. I got this one on sale, and figured it was worth a try. A few notable differences: this is much heavy but propels itself forward, the mop function is not a separate button on this model, and the dirty water tank is much harder to clean. The run time also seems shorter, if I go slower in one section of my house, I will typically run out of battery before finishing the rest. Pros: propels self forward Uses less water, so floors dry quickly Swivel head makes cleaning around toys and small objects easier Great for daily maintenance cleans Cons: heavy Dirty water tanks is very difficult to clean Self clean will not start if battery is low, even though it is plugged in Base is not self-charging, so you have to plug it in each time The machine cleans well, but for the price I would go with a different model
    1 reply from Tineco support team - 21 days ago
    Thank you for sharing your detailed feedback about your recent upgrade to our Tineco vacuum mop. We’re glad to hear that you appreciate the self-propelling feature, efficient water usage, swivel head, and suitability for daily maintenance cleans. We’re sorry to hear that you’ve encountered some challenges with the weight, difficult-to-clean dirty water tank, battery limitations during self-cleaning, and the need for manual charging. Based on your description, you’ve noted several differences between your previous model and the current one, including increased weight, integrated mop function, harder-to-clean dirty water tank, and shorter run time. You’ve also shared specific concerns about the self-cleaning feature not working when the battery is low even when plugged in, and the base requiring manual plugging in each time. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We offer a two-year warranty on our machines and are here to help resolve any issues you may be facing. Best regards, Tineco Customer Service Team
    June
    2 guests found this review helpful. Did you?
    5 out of 5 stars
    3 January, 2026Verified purchase

    (no review title)

    Love this! Best thing ever!
    Melssa
    Did you find this review helpful?
    1 out of 5 stars
    31 December, 2025

    (no review title)

    Neither Target nor Tineco offer replacement filters or brush rollers for this unit, despite recommending replacement every few months. This is a huge problem because you won't find the issue until after you've opened the box and used it for a bit, thereby not being able to return it. If I could return it today, I'd do it in a heartbeat. Terrible product placement and planning by Tineco.
    1 reply from Tineco support team - 2 months ago
    We are truly sorry to hear about your disappointment with the availability of replacement filters and brush rollers for your unit. We understand how important it is to have access to these components for the maintenance of our products, and we apologize for any inconvenience this has caused you. Based on your description, it seems that you’ve encountered difficulties in finding replacement filters and brush rollers for your unit, which is essential for its maintenance. We sincerely regret that this information was not clearly communicated at the time of purchase, and we understand how this could impact your satisfaction with our product. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We stand behind our products and offer a two-year warranty to ensure your satisfaction. Our team is dedicated to resolving any issues you may have, and we’re here to help. We appreciate your understanding and hope to have the opportunity to make things right for you.
    Chris
    4 guests found this review helpful. Did you?

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