Newair Countertop Clear Ice Maker, 40 lbs. of Ice a Day with Easy to Clean BPA-Free Parts, Perfect for Cocktails, Scotch, Soda and More
$324.49
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The Newair ice maker is a popular choice among guests for its ability to produce clear, high-quality ice quickly and efficiently. Many guests appreciate its compact design, making it suitable for various settings, including homes and outdoor activities. While some have experienced issues with durability and customer service, the overall performance and ice quality have garnered positive feedback, making it a reliable option for those in need of a consistent ice supply.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.5 out of 5 stars with 397 reviews
design: 3 out of 5
ease of use: 4 out of 5
easy to clean: 4 out of 5
quality: 3 out of 5
value: 4 out of 5
33% would recommend
3 recommendations
5 out of 5 stars
15 April, 2025
originally posted on http://www.newair.com

Amazing
This ice maker has truly become my favorite! It was a gift, and I'm so glad it was. Not only does it look super sleek, but it also works perfectly. It makes ice quickly, is almost completely silent, and is incredibly easy to use. The product arrived in a very short time, completely intact and without any issues. Even the packaging was carefully done—you could feel the quality as soon as you opened it. It already has its spot in my kitchen!"
1 out of 5 stars
23 February, 2025
originally posted on http://www.newair.com

It made almost 20#'s of ice before it quit working
Machine is full of water and Low Water light comes on and water will not circulate. I was willing to live with the face it makes big chucks of ice you need to break up to use, but now I get nothing. Got it for Christmas and didn't get to end of February.
1 out of 5 stars
26 December, 2024
originally posted on http://www.newair.com

Not working the ice
I brought this ice maker about 2 months ago because I live in a apartment and they won't let me change the refrigerator this ice maker makes so much ice it is amazing my friends come over we party we drink we make daiquiris. I will never have to go to the corner store or gas station to buy ice again not turn the heat get down the ice keep put up
4 out of 5 stars
22 April, 2024
originally posted on http://www.newair.com

Excellent ice machine, mostly..
We love our ice machine and it works great, most of the time. We have had some issues with the water pump making noises and finally had to replace it after a year of pretty constant use.
4 out of 5 stars
6 April, 2024
(no review title)
[This review was collected as part of a promotion.] 4
1 out of 5 stars
24 March, 2024
originally posted on http://www.newair.com

Would not recommend. BROKEN QUICKLY
Would not recommend . Broke within a week of using. It just pours water rather then making ice
1 out of 5 stars
20 March, 2024
originally posted on http://www.newair.com

More problems....
This is the second unit I have purchased and both have failed a little over a year after purchase. Now the "Ice Full" light is on but there there is no ice in the hopper. Frustrating.
2 out of 5 stars
Thumbs down graphic, would not recommend
7 February, 2024
Keeps running without dropping ice
This ice maker worked great for a couple months, but now won't drop the ice when it's done, resulting in a thick block of ice that won't break. We've tried defrosting completely and cleaning, but to no avail.
1 reply from NewAir Team team - 1 year ago
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. A copy of receipt is needed for warranty claim. Best Regards, Customer Care
1 out of 5 stars
24 January, 2024
originally posted on http://www.newair.com

Buyer Beware, on my 3rd replacement and same problems!
I'm lost for words! I have NEVER replaced an appliance 3 times for the same issues! Your ice maker is faulty and you're taking customers for granted by wasting our time with the replacement that continues to carry on with the same issues! Maybe taking this company to court will clear this matter up! I'm tired of begging for a product that should work for more than 3 - 6 months, with only 2 adults using it! I've also noticed my complaints from before were never posted and you have to agree to add the 1 star on your rating is also a joke!
1 out of 5 stars
15 December, 2023
originally posted on http://www.newair.com

1 unit failed after 3 mos, replacement failed after 6 mos
I guess I shouldn't have expected anything less. After following all the directions on how to correct the issues with the first unit (took 2 weeks of back and forth for company to agree that they should send me a replacement), my replacement arrived and I was hopeful. The replacement unit lasted 2x what the first unit lasted, but still - COME ON!! I'm experiencing the same issues with the replacement. Huge block of ice, not cubes, the unit won't stop unless I manually turn it off and unplug. I've followed all the directions, cleaned the unit several times and still - huge block of ice that won't release. The only thing these small ice makers are doing is filling up landfills, because there's not a single one on the market that will last very long. What a waste of money and so bad for the planet. I'd ask why these companies who make small ice makers can't make a reliable product, but I know the answer - if they constantly fail, consumers will just keep replacing them - lining the pockets of the company owners.
1 out of 5 stars
10 November, 2023
originally posted on http://www.newair.com

Stopped working after 8mo.
The first couple of months were good, but then it started creating persistent ice blocks, causing daily hassles. Despite my efforts to keep it clean and troubleshoot, the issues persisted. By the eighth month, it completely stopped working, leaving me disappointed with the overall performance
1 out of 5 stars
27 September, 2023
originally posted on http://www.newair.com

Would not recommend
It was wonderful for the first three months. Now the water runs on and on, forms a large block the after about an hour shuts down and the light flashes.
5 out of 5 stars
19 September, 2023
originally posted on http://www.newair.com

(no review title)
5
1 out of 5 stars
17 September, 2023
originally posted on http://www.newair.com

Do NOT buy
Died in less than 6 months...
1 out of 5 stars
14 September, 2023
originally posted on http://www.newair.com

Stopped after a month
I LOVED this ice maker.. until this week. We've been diligent with cleaning, but now it's unusable. It forms a big chunk of ice, but will never drop and just continues to build up :( so disappointed
2 out of 5 stars
Thumbs down graphic, would not recommend
26 August, 2023
Doesn't work after two months
Stop working after two months.
1 out of 5 stars
17 July, 2023
originally posted on http://www.newair.com

(no review title)
1
1 out of 5 stars
4 July, 2023
originally posted on http://www.newair.com

in only a few months it is broken
We've had this thing about 3 months. We don't have a large family it's just two people, so we use it for a few hours probably four nights a week. In this amount of time it has filled with water and not made ice, and now it just keeps the big clump of ice frozen to the area it should break out of and never comes out it just solidifies there with water running on it and freezing it more. It's really not a good product. We got this as a product to replace the last kind we had that had metal shards in the water, but I'm beginning to wonder if any of these ice makers are worth it.
5 out of 5 stars
25 June, 2023
originally posted on http://www.newair.com

one plus year review. Small glitch to start but......
In the first month of use the water pump failed but Newair sent me a new pump. Since then it has worked flawlessly. I use it weekly to build up a supply for the freezer. Would definitely recommend.
1 out of 5 stars
21 June, 2023
originally posted on http://www.newair.com

I will never buy another Newair ice making machine ever agai
Their isn't anything at all great about the Newair ice maker machine! It's a big rip off!