iTouch Active 4 Activity Tracker - Black
$35.49
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2.6 out of 5 stars with 31 reviews
21% would recommend
14 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
13 September, 2025
Contacted customer service at iTouch. Not helpful at all!
I got as a gift 5 months ago. All the sudden my steps were way too high. Tried to reset it, turned off. It will not start up. Tried charging no luck.
1 reply from iTouch Team team - 7 months ago
Hi there! I'm sorry to hear about your watch not powering on. Rest assured, I'm here to help. We strongly recommend connecting your charger to an indirect source of power, like the USB port of an active (not idle or in sleep mode) laptop or computer. Make sure that the charging pins are properly aligned and engaged with the metal contacts on the back of the watch. Check the contacts on the back of your watch for any dirt or debris and check the charging pins to be sure they are not bent or damaged. To address this, please visit the following links to learn more about how to initially charge the device: https://tinyurl.com/yme343aw and https://tinyurl.com/mr49yctc. Email us at reviews@itouchwearables.com for more help.
4 out of 5 stars
Thumbs up graphic, would recommend
1 August, 2025Verified purchase
Activewatch
Needed a stopwatch for med school, great purchase just wished the screen was a bit bigger. But honestly it does the job!
1 reply from iTouch Team team - 8 months ago
Hi, Lena! Thank you for sharing your feedback. We are always looking for ways to enhance our products and improve the user experience. Your feedback plays an important role in shaping the future of our products. For any other inquiries or if you require assistance, please feel free to reach out to us via email at reviews@itouchwearables.com.
1 out of 5 stars
Thumbs down graphic, would not recommend
16 June, 2025Verified purchase
Priced as promised.
After charging it died on me twice in one day. You also have to keep the app running on your phone to stay connected. I was assuming it was a traditional Bluetooth connection.
1 reply from iTouch Team team - 10 months ago
Hi there! I'm sorry to hear about your watch shutting off. Rest assured, I'm here to help. Please press the side button to light up the watch. We strongly recommend connecting your charger to an indirect source of power, like the USB port of an active (not idle or in sleep mode) laptop or computer. Make sure that the charging pins are properly aligned and engaged with the metal contacts on the back of the watch. Check the contacts on the back of your watch for any dirt or debris and check the charging pins to be sure they are not bent or damaged. Please also visit the following links to learn more about how to initially charge the device: https://tinyurl.com/yme343aw and https://tinyurl.com/mr49yctc. For the other concerns, please email us at reviews@itouchwearables.com for more help.
1 out of 5 stars
Thumbs down graphic, would not recommend
12 May, 2025
Waste of money
Terrible! Won’t pair with several iPhones and android devices. I’ve purchased two watches.
1 reply from iTouch Team team - 11 months ago
Hi there! We understand your difficulty pairing the watches. Let me help. For a stable connection, please restart your phone, reset the watch, remove it from your phone's Bluetooth, and then reconnect to the app. Also, ensure the watch is within a 33-foot range. Email us at reviews@itouchwearables.com for more help.
4 out of 5 stars
Thumbs up graphic, would recommend
20 April, 2025Verified purchase
Cant complain for $30
For $30 is pretty good, it those get disconnected sometimes and it scratches very easily. But can’t complain for $30 i wasn’t expecting much but it surpassed my expectations!
1 reply from iTouch Team team - 1 year ago
Hi, Nata! Thank you for your kind words. I understand that you are experiencing disconnection, and I appreciate your feedback about the watch getting scratched easily. Rest assured, I'm here to help. To ensure a reliable connection, please restart your phone, reset the watch, unpair the watch in your phone's Bluetooth, and then reconnect through the app. Ensure that the watch is within a 33-foot range. We will surely relay your feedback about the scratches to our development team. Your support means a lot to us, and we'll definitely keep working to improve while offering great value. Feel free to email us at reviews@itouchwearables.com if you need further assistance.
1 out of 5 stars
Thumbs down graphic, would not recommend
22 March, 2025Verified purchase
Waste of money
Stopped charging less than 3 months after Christmas. Of course it's past the window for a return/refund.
1 reply from iTouch Team team - 1 year ago
Hi Kimber! I understand how concerning it is to have your item stop charging so soon and be outside the return window. Let us help. If you haven't tried, kindly check the contacts on the back of your watch for any dirt or debris, and inspect the charging pins to ensure they are not bent or damaged. Also, try charging the device with an active computer. Alternatively, you can use a UL-certified adapter that is not a fast charger; the output voltage should not exceed 5 V 1 A. Leave it charged for 2-3 hours. We'd like to further assist you with this issue, so please email us for support at reviews@itouchwearables.com.
5 out of 5 stars
Thumbs up graphic, would recommend
22 February, 2025Verified purchase
Thank you Target 🎯
Orlando is a rockstar! He helped me very much.
1 out of 5 stars
Thumbs down graphic, would not recommend
3 February, 2025Verified purchase
Piece of Junk
It worked for 2 months, just enough time to miss the return window.
1 reply from iTouch Team team - 1 year ago
Hi Martha! We're truly sorry to hear about your experience and want to make things right. Rest assured, your iTOUCH Active 4 is covered by a one-year manufacturer’s warranty. Please reach out to us at reviews@itouchwearables.com, and our team will be happy to assist you!
1 out of 5 stars
Thumbs down graphic, would not recommend
26 January, 2025Verified purchase
Buy something better
Watch stopped charging after a month. Of course it is past the return window so nothing can be done about it. I guess we will reach out to the manufacturer.
1 reply from iTouch Team team - 1 year ago
Hi, there. We understand your trouble regarding the battery issue with your watch, and I'm here to assist you. It's possible that battery protection mode has been enabled due to an extended period of storage. To address this, please visit the following links to learn more about how to initially charge the device: https://tinyurl.com/yme343aw and https://tinyurl.com/mr49yctc. Email us at reviews@itouchwearables.com for more help.
3 out of 5 stars
Thumbs down graphic, would not recommend
16 January, 2025Verified purchase
Doesnt stay connected to iPhone 16 Bluetooth
The watch itself is great and work fine but doesn’t stay connected to my iPhone 16 Bluetooth. It seems like overnight it just drops the connection and then I need to restart the watch the next morning to connect it.
1 reply from iTouch Team team - 1 year ago
Hi, there. We understand your difficulty. Let me help. For a stable connection, please restart your phone, reset the watch, remove it from your phone's Bluetooth, and then reconnect to the app. Also, ensure the watch is within a 33-foot range. Email us at reviews@itouchwearables.com for more help.
2 out of 5 stars
Thumbs down graphic, would not recommend
12 January, 2025Verified purchase
Somedays it works some days it doesn't
I got this for my husband for Christmas. On New Years I ran a 5k with a different smart watch, my husband played video games all day. Some how his step count was 6k more steps than I had in the day. So far we're not real impressed with how its working.
1 reply from iTouch Team team - 1 year ago
Hi, there. We're sorry to hear about the issues you're encountering with the watch's Pedometer. Most watches' pedometers record steps after a few moments, despite appearing not to track every step. They start counting steps after the initial 15 steps. The pedometer tracks steps based on arm movement, so wear the watch slightly higher on your wrist and ensure the sensor at the back is unobstructed. Email us at reviews@itouchwearables.com if you need further assistance.
1 out of 5 stars
Thumbs down graphic, would not recommend
9 January, 2025Verified purchase
Poor quality band
Bought the watch for my 13-yr-old son for Christmas because he wanted to track his activity and sleep. He absolutely loved it but the band broke within 2 weeks of wearing it. Probably would’ve been better buying a better quality activity watch but didn’t want to spend a lot and now I’m going to have to anyway.
1 reply from iTouch Team team - 1 year ago
Hi there. We're sorry to hear about what happened with the watch's band. For personalized assistance and detailed instructions, please don't hesitate to contact us via email at reviews@itouchwearables.com. Our team is committed to helping you and appreciates your understanding and patience during this process.
2 out of 5 stars
Thumbs down graphic, would not recommend
8 January, 2025Verified purchase
syncing problems
This was a gift for my son that unfortunately I had to return. We tried many times to get the watch to sync properly to his iphone. It never recieved any texts/calls, control music or anything else as described. The only thing that worked so far was the time.
1 reply from iTouch Team team - 1 year ago
Hi, there. We understand your difficulty. Let me help. For a stable connection, please restart your phone, reset the watch, remove it from your phone's Bluetooth, and then reconnect to the app. Also, ensure the watch is within a 33-foot range. Email us at reviews@itouchwearables.com for more help.