Head & Shoulders 2-in-1 Anti Dandruff Shampoo & Conditioner with Tea Tree Oil for Dry Scalp

Thank you for your review on Head & Shoulders 2-in-1 Anti Dandruff Shampoo and Conditioner with Tea Tree Oil for Dry Scalp. We are delighted to hear it worked well for you and that your children liked it. Based on your rating of 3, our team would like to learn more of your experience. Please feel free to call us at (800) 723-9569 or email us through our Contact Us page for further assistance.

Thank you for getting in touch about our Head and Shoulders Tea Tree Oil 2 in 1 Shampoo and Conditioner. We're sorry to hear that your hair was left feeling dry and that your dandruff seemed to worsen. That's not the kind of experience we want for any of our consumers and are sure this may have been frustrating. We'll be sure to address this with the rest of our Head and Shoulders team. In the meantime, we'd like to assure you that none of our products can cause dandruff or make it worse. Dandruff can be caused by changes in your diet, stress, and general poor health. If you're experiencing a dry, itchy, flaky scalp, that doesn't improve after using an anti-dandruff shampoo or conditioner for 6 weeks, we recommend you speak to your doctor. Also, your hair being dry may be a result of not using a product that's not correct for your hair type. This may also be a sign that your hair hasn't been conditioned well enough. You may need to try using a separate, rich, anti-dandruff conditioner or a hair care treatment/mask. We'd like to learn more about your experience. Whenever you have the time, please give us a call at (800) 723-9569 or send us an email through our Contact Us Page so we can better assist you.

Thank you for getting in touch about our Head and Shoulders 2 in 1 Tea Tree Oil Shampoo and Conditioner. We are so sorry to hear that your hair dried out and became frizzy. This isn't the kind of experience we want any of our consumers to have and we do appreciate you for bringing it to our attention. Rest assured that we are reporting this to the rest of our team. In the meantime, it may help to know that hair being dry and frizzy is usually a sign that the hair hasn't been conditioned well enough. This can contribute to hair becoming tangled as well. For a better experience you may want to try a separate conditioner that offers more benefits for your hair type. You can also try using a conditioning treatment 2-3 times a week to help with any excess dryness. Please give us a call at (800) 723-9569 or send us an email through our Contact Us Page so we can better assist you.

We appreciate you for getting in touch about our Head and Shoulders 2 in 1 Anti Dandruff Shampoo and Conditioner with Tea Tree Oil. It saddens us to hear that your scalp became very itchy and that you also experienced a chemical burn. That's definitely not the kind of experience we want you to have and we understand how upsetting it can be. To make sure your comments get the attention they deserve, we'd like to collect some additional information from you. Be assured that the details you provide will be shared with both our Safety Team as well as the rest of our Head and Shoulders. Safety is our top priority and all of our products have been thoroughly evaluated to be safe when used as directed. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we recommend discontinuing the use of the product. If you still have any remaining, we ask that you keep it on hand in the event we may need to retrieve it. When you find the time, please give us a call at (800) 723-9569 or email us through our Contact Us Page so we can assist you further.

Thank you for sharing your experience with our Head and Shoulders 2 in 1 Tea Tree Oil Shampoo and Conditioner. We're happy to hear that you like the product's scent but at the same time, we are sorry to hear that your hair became very oily. Typically this is caused if you're using a product containing too much conditioner for your hair type. For better results, make sure that you're hair is rinsed thoroughly. If a shampoo, conditioner, or styling product isn't rinsed thoroughly, it can leave hair oily. Washing your hair with a clarifying shampoo will help remove any excess oil. To prevent any excess oil, we recommend using a product with less or no conditioner or only condition where you need it most which is typically the ends of your hair. When you find the time, please give us a call at (800) 723-9569 or email us through our Contact Us Page so we can assist you further.