GE Profile Opal 2.0 Nugget Ice Maker

It was amazing, for the 9 days it worked. I’ve already sent information to GE although to date they haven’t responded. We bought the regular/original Opal on Black Friday as an early Christmas gift. Plugged it in, had great ice for 2 weeks and then it started making a loud howling noise and quit making ice. We returned it, and then bought the 2.0. For 9 days it was amazing but again began making a loud howling noise and then stopped working all together. We have now returned it as well after finding tons of reviews online from consumers experiencing the issues with new Opal Nugget Ice makers. For the price, it’s pretty sad. I would recommend looking elsewhere at this point until they address this known issue.

Great at making small ice pellets but every machine we have gotten (this is #3) have made loud grinding sounds a few months after buying it. It does not stop the grind effectiveness of making the ice but the very loud nice if just very annoying.

This is our third GE profile pellet icemaker. All but one has worked well. This one was purchased July 2024, now it is making a terrible squeaking noise when it is running and making ice.

[This review was collected as part of a promotion.] The product works great and produces lots of ice in a short amount of time, however it must be kept clean and descaling often. I am having a problem with the internal float device determining if there's any water in it. We ran several cleaning cycles and let it sit for 18 hours, and this seems to have fixed the issue.

[This review was collected as part of a promotion.] If you love nugget ice, this machine is a dream. The GE Profile Opal 2.0 delivers perfect, soft, chewable nugget ice every single time. It looks sleek, feels well-built, and runs way quieter and smoother than I expected. The side tank is super convenient, the ice production is fast, and it keeps up easily with a busy household. From cold drinks to smoothies to daily water, this elevated everything. Easily one of my favorite appliances. Highly recommend without hesitation.

[This review was collected as part of a promotion.] Unwrapped the ice maker. Read all instructions throughly. Watched a you tube video also. Followed set up procedure and in no time we had perfect ice for the rest of the holidays. Loving it loving it!!!

[This review was collected as part of a promotion.] The product itself may surprise me but the initial cleaning is the tank was not as detailed with illustrations as much as I think it should. I'm a rather intelligent lady with a college background as well as I feel vetted in having common knowledge and street smarts. But I will say this instruction manual could use some major updates. It made me have to stop and restart the steps over numerous times. It also doesn't tell you that you have to confirm after each cleaning cycle that I want to continue with the cleaning quarters it goes through. The cleaning mode should be a touch and go system instead of causing the user to have to fully dedicate their time standing at the appliance and assist in the cleaning process.

It's so quiet. Set up was a breeze. Wifi is not as smooth still working on it..

[This review was collected as part of a promotion.] Excellent capacity for a family, with beautiful design, low noise and high-level ice production. The connectivity makes it easy to use.

[This review was collected as part of a promotion.] We love this new icemaker. It is quiet and makes ice quickly. The ice is chewable, which our grandchildren love. It was easy to install and holds plenty of ice. Great product!

[This review was collected as part of a promotion.] Love the nugget ice but this model has issues with the provided filters. Needs ‘cleaning’ often and can reduce production. Often says needs water but there is a full side tank and water in reservoir. Poor upgrades that don’t work well, software updates needed and machine is loud from many days of lack of water.

Easy to set up! Love the size of the ice! Makes plenty of ice; not noisy!

[This review was collected as part of a promotion.] We have had this product for a little over two weeks and it has met all expectations continues to make great ice

Horrible product does not last and horrible service department buy another brand works good for awhile then makes grinding noise cleaning instructions not complete in book if buy one get extended warranty you need it

[This review was collected as part of a promotion.] Let me say that this really is the good ice . My only mistake was buying a generic one at first only to learn that nothing compares to the ge brand. I decided to spend a little extra and let me tell you this machine is worth every penny. The ice is amazing quality

Love this product! Guests at our house rave about it too. Used every day.

I love the ice it makes but there are serious design flaws. I am on my 2nd machine in about 3 years. Between the water pump losing its prime , the squeaking and now the grinding noises I fear my machine has chewed up the plastic gear. I have cleaned the machine faithfully every 3 weeks alternating between vinegar and opal cleaning solution. My first one was replaced by GE because it stopped pumping water. I will see if they will stand behind this one.

[This review was collected as part of a promotion.] We love the new nugget ice maker! Soft ice, easy, quick, quiet!

[This review was collected as part of a promotion.] Ever since I found out it was possible to have a legit nugget ice maker in my home, I have longed for one. Finally 2025 was the year! It was a bit heavier than I expected. But I was still able to maneuver it into the house. The box opens around the bottom like a TV or other large appliance. I'm glad that I read the instructions and watched some YouTube videos about how everything worked and the cleaning process. I'm a bit disappointed at how often It's recommended that I clean it and don't know why they don't have a better system than popping the two tubes out and back into the plastic piece to drain it. Seems chinczy for such an expensive item. I would expect a nice quick disconnect drain hose with an on/off valve. The website said it didn't come with the filter so I ordered one. There was one in the box so I thought that was the one I ordered. But then another on showed up two weeks later? No complaints as the filters are quite expensive. I'm not a fan of pouring bleach into something that I intend to eat/drink out of. So I used vinegar as it cleans and descales and isn't poison. Hopefully that will be OK. I love the ice. It's just like Chick-fil-a. It makes it quick, it stays for several hours in the tray. then recycles the water as it melts back into the reservoir for reuse. I don't like having to take out the ice drawer to refill the reservoir, but that's better than if it was top fill, because the Opal barely fits under my cabinet. The reservoir seems to hold enough water to fill the drawer twice. I didn't get the external tank. I'm the only person who craves it in my home. So the internal reservoir is adequate. Be aware that it needs space to breath on the sides and I'm glad that I bought the quietist one, because we can still hear the fans and such a little bit in our living room. It's not as loud as our dishwasher. The phone app works great. I wish that the button labels on the front were legible at all. It takes a bright flashlight at just the right angle to see them. That's really stupid. If text is so offensive to the aesthetic, just put icons or something. But make them readable. Otherwise the buttons are worthless. I still don't understand why GE hasn't come out with a fridge that makes nugget ice. I just replaced all of our appliances and would have absolutely bought the opal model if one was available.

We purchased the GE 2.0 ice maker 2 years ago. The last 6 months it has had all kinds of issues. It produces very little ice, 20 cubes or less an hour, and constantly says defrosting or cleaning. We have cleaned and maintained it as recommended but this has been a huge waste of money.