Snow Joe IONMAX Cordless 24-Volt Battery-Powered Lightweight Snow Shovel with 4.0-Ah Battery, Charger, Cover, and Ice Dozer, 24V-SS13-TV1
$199.00 reg $289.99
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4.1 out of 5 stars with 147 reviews
50% would recommend
2 recommendations
1 out of 5 stars
27 December, 2025
originally posted on snowjoe.com
Snow shovel
Used this TWICE ! Now it doesn’t work , auger works by hand but does not throw the snow ! Very unsatisfying!
1 reply from Shop Joe Customer Care team - 18 days ago
Hello Edie, We’re very sorry to hear about the issues you’ve experienced with your Snow Joe 24V-SS13-TV1 Cordless Snow Shovel. We understand how frustrating it must be that the auger works by hand but is not throwing the snow, and we sincerely apologize for the inconvenience. Upon checking, we did provide instructions last Saturday, and we want to ensure you have everything you need. We’re happy to provide the instructions again and assist you further. We truly appreciate your patience and understanding as we work to resolve this issue. Please feel free to reach out to our customer support team at 1 (866) 225-9723, Monday through Saturday from 10 AM–6 PM EST. Thank you again for bringing this to our attention.
5 out of 5 stars
Thumbs up graphic, would recommend
24 December, 2025Verified purchase
Cool for Snow areas
A bit tricky to assemble, the cord is tricky to stick in. Focus on putting the extra cord in the lower half. After a bit of work, best thing ever!
4 out of 5 stars
21 December, 2025
originally posted on snowjoe.com
Love my 24v shovel SS-13 MODEL
I love the machine it's a tough unit but I am finding it difficult to get parts for it.
1 reply from Shop Joe Customer Care team - 25 days ago
Hello Perry, Thank you for sharing your feedback and letting us know how much you enjoy your Snow Joe 24V-SS13 Snow Shovel. We’re glad to hear that it has proven to be a tough and reliable unit for your needs. We understand that sourcing parts can sometimes be challenging, and we want to ensure you have the support you need. Please feel free to reach out to us at our toll-free number: 1-866-225-9723, Monday through Saturday from 10 AM–6 PM EST. regarding any parts inquiries or assistance you may require. Our team is here to help and provide guidance whenever you need it.
5 out of 5 stars
10 December, 2025
originally posted on snowjoe.com
My little Snow Joe is a Christmas miracle.
I was gifted this in 2022 and it’s my favorite thing. Handles Chicago winters. And even if the snow is deep and very wet, and the blade binds, all you have to do is let off the power, gently tap the bucket and fire it back up. It’s flipping awesome and also seems to me a screaming deal for how effective it is. Battery is going strong and I’m buying one as a gift this year.
1 reply from Shop Joe Customer Care team - 1 month ago
Dear Valued Customer, Thank you for your wonderful review. We are thrilled to hear that your Snow Joe 24V-SS13-TV1 has been so effective in handling Chicago winters and that the battery continues to perform well. It’s great to know that the shovel makes snow removal easier and more efficient for you. We also appreciate you considering Shop Joe as a gift this year. Your feedback means a lot to us and helps reinforce our commitment to delivering reliable and high-quality products. Thank you again for being a valued Shop Joe customer.
1 out of 5 stars
10 December, 2025
originally posted on snowjoe.com
Snow Joe a no
It maybe okay for city sidewalks but not for driveway.Was very disappointed . Will not work in a wet snow just a dry light fluffy one if the wind’s not blowing.
1 reply from Shop Joe Customer Care team - 1 month ago
Dear Valued Customer, Thank you for taking the time to share your feedback. We are truly sorry to hear that the cordless snow shovel did not meet your expectations, and we understand how disappointing it can be when a product doesn’t perform as anticipated. Our cordless snow shovel is designed primarily for light to moderate snow conditions, including dry and fluffy snow, and works best on smaller areas such as sidewalks, decks, and patios. We value your feedback, as it helps us improve both product performance and our overall customer service. If there is anything we can assist you with—whether it’s selecting a more suitable model for your snow conditions or answering product questions—please feel free to reach out. We’re here to help and want to ensure you have the best experience possible.
1 out of 5 stars
Thumbs down graphic, would not recommend
7 December, 2025Verified purchase
(no review title)
impossible to put together and customer service is no help.
1 reply from Snow Joe + Sun Joe team - 1 month ago
Dear Valued Customer, Thank you for your detailed feedback and for bringing this matter to our attention. We sincerely apologize—this is not the level of service we aim to provide. Please reach out to us today so we can further investigate this matter and assist you. You can contact our toll-free number at 1-866-225-9723, available every day from 10 AM–6 PM EST. We’re committed to ensuring your complete satisfaction and will strive to meet your needs to the fullest extent. Best Regards, Customer Service Team at Shop Joe
1 out of 5 stars
30 November, 2025
originally posted on snowjoe.com
Didn't Make 4 Winters
Would not recommend. Can not handle heavy snow. Even only a few inches of heavy snow. Belt broke and auger will not turn. Very disappointed. What good is a blower that can only handle light snow?
1 reply from Shop Joe Customer Care team - 2 months ago
Hello John, Thank you for sharing your detailed feedback regarding the Snow Joe 24V-SS13-TV1 Cordless Snow Shovel. We sincerely apologize for the issues you experienced, particularly with the belt and auger performance in heavier snow conditions. We understand how frustrating it can be when a product does not meet expectations, and we truly regret any inconvenience this may have caused. We greatly value input like yours, as it plays a crucial role in helping us identify areas for improvement in both product quality and overall customer service. Please be assured that your feedback will be shared with our team for careful review. Once again, we sincerely apologize for your experience. If there is anything further we can assist you with, please do not hesitate to contact us at our toll-free number, 1-866-225-9723, available every day from 10 AM to 6 PM EST.
5 out of 5 stars
20 February, 2025
originally posted on snowjoe.com
The Snow Joe makes shoveling fun!
[This review was collected as part of a promotion.] I ordered this and couldn't wait for the first snowfall. This shovel never failed. It makes snow shoveling fun! For the amount of shoveling I had to do, I was concerned about the battery charge running out. Never happened. Was able to complete all of my shoveling at once. I even told my neighbors to purchase one.
5 out of 5 stars
12 February, 2025
originally posted on snowjoe.com
FIRST snow this year
Bought this late November. Today is our FIRST snow this year. Hubby thinks it is the berries. Because of the below zero wind chill, in about 15-20 minutes he got about 90% of our driveway done.
4 out of 5 stars
22 January, 2025
originally posted on snowjoe.com
Deflector shield
Very powerful and easy to maneuver. It does need some kind of adjustable deflector shield. It throws the snow so high in the air and if there is any wind, You get covered.
4 out of 5 stars
20 January, 2025
originally posted on snowjoe.com
(no review title)
[This review was collected as part of a promotion.] I I LIVEIN AYLANS AND WE JUST GOT 6inches of snow my snow jow snow works great the problems is it broke a belt and snow joe dose not stock to belt it reallly sucks
5 out of 5 stars
6 January, 2025
originally posted on snowjoe.com
(no review title)
Worked ike a charm I got the snow shovel as a gift, used it for the first time with 6 inches of Snow on the ground went from 90 minutes to 30 minutes to finish!!
4 out of 5 stars
4 January, 2025
originally posted on snowjoe.com
Works Well for the Price for Small Are
Shovel works well for my situation. Live in an apartment where landlord does iffy job on sidewalk by my door and around parked cars. This works good for this small area, was pleasantly surprised in many levels of accumulation. For deeper snow need to lift and take half at a time. Have a balance issue and the angle of the handle if helpful for its use. Assembly was fairly easy but screws that hold handles could be better and are difficult to get tight enough.
1 out of 5 stars
15 December, 2024
originally posted on snowjoe.com
n a
For Me This Product Was A Very Bad Investment I Should Have Spent The Extra Money And Bought A Real Snow Blower (GAS POWERED SELF PROPELED ) This Is The First Snowblower I Have Ever Seen That Tou Have To Push I'm 74yrs Old Bad Idia
5 out of 5 stars
14 December, 2024
originally posted on snowjoe.com
3rd year and still going strong, long battery life
This is a great battery operated snow shovel! This powered through wet snow that bogged down my gas powered 28” dual stage Craftsman! Love this SnoJoe!
1 out of 5 stars
10 December, 2024
originally posted on snowjoe.com
Poor handle design - it WILL break on you
I bought this about 2 years ago and it was OK moving moderate amounts of dry/powdered snow. It definitely struggled with heavy wet snow but thankfully we rarely get that here in Manitoba. Unfortunately, this particular model has a plastic adjustment dial near the top of the handle to allow it to be modified to adjust for people's comfort preference. Different heights and/or longer arms. This plastic dial means the handle flexes whenever you hit a snow ridge or larger snow bank. Any amount of pressure to move forward will cause the handle to flex at the plastic dial and sure enough, it broke today. Every other snow blower I've owned has had complete metal handles and I've never had an issue with them breaking/bending, etc. In fact, I think this is the only Snow Joe model that has this plastic dial. I was not overly rough with this snow blower, just pushed it into snow banks to get to the snow. I even made sue taht I pushed in line with the handle and not upwards which would add additional flex to the plastic joint. Very poor design and we'll see if Snow Joe honours their products and provides a replacement plastic part or preferably, a full metal handle
4 out of 5 stars
7 December, 2024
originally posted on snowjoe.com
Snow Joe
I love how easy it is to use the only thing I don't like is if the wind picks up it blows back in your face other then that I love it
5 out of 5 stars
24 November, 2024
originally posted on snowjoe.com
amazing little machine
I bought a snowjoe several years ago. Best decision I ever made. While it's only a single battery model (older) it is still running strong. I do our 4 unit townhouse (the neighbours reap the benefit) and it works amazing. I would not hesitate to buy another.
1 out of 5 stars
17 November, 2024
originally posted on snowjoe.com
Buyer Be ware
My snow joe stopped have one winter. It is not good for snow above six inches.
5 out of 5 stars
31 October, 2024
originally posted on snowjoe.com
Wonderful tool
My Snow Joe is excellent, I unreservedly endorse and recommend this battery-powered snow shovel, I've had it for 2 winters now, no issues. Adjustable handle is great, it's well balanced. The snow flies so much that passers-by ask me where I got it!