BISSELL CrossWave Cordless Max All-in-One Wet-Dry Vacuum and Mop for Hard Floors & Area Rugs
$399.99
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4.2 out of 5 stars with 4533 reviews
33% would recommend
112 recommendations
5 out of 5 stars
4 January, 2026
originally posted on BISSELL Homecare
I’m absolutely in love with this!
We have 4 cats, & 5 dogs. The hair is absolutely crazy in our house. I couldn’t rave about this thing enough, it’s a huge game changer for our house!! I have even using this on my large L shape couch about 20 minutes before guests arrive and it will be completely dry. Then leaves the couch refreshed and hairless! I think I have used this Crosswave for just about every surface & am in AW that it cleans itself! I do it a few times if this brush looks pretty dryer after the first time & I always wipe out the tray so it’s not sitting in any dirty water from the cleaning! Makes vacuuming, mopping, light carpet cleaning super easy & quick!!
1 out of 5 stars
17 November, 2025
originally posted on BISSELL Homecare
It's all about the SHORT BATTERY LIFE
I have been using this machine for several years. The BIG complaint is the BATTERY LIFE as I can't even empty one tank of water before the battery dies out. I get the kitchen done but the rest of the house has to wait for another day. I wish these units had longer battery life and/or even swap out batteries. Should have bought one with a power cord.
1 reply from BISSELL Consumer Care team - 2 months ago
Hi Frank, thank you for sharing your experience with the CrossWave® Cordless Max. We understand how frustrating short battery life can be, especially when cleaning larger areas. For best performance, make sure the battery is fully charged before use, and consider cleaning in smaller sections to maximize runtime. If you’d like personalized tips or to explore service options, please reach out to us at support.bissell.com—we’re happy to help!
1 out of 5 stars
15 August, 2025
originally posted on BISSELL Homecare
Totally regret buying this overpriced mop
Crosswave does not have enough suction to dry the floor. It works OK at best, but a Swiffer wetjet is just as effective and easier/faster. Crosswave doesn't really work on carpet and just leaves a wet streaky mess on the floor after cleaning.
1 reply from BISSELL Consumer Care team - 5 months ago
Thanks for your feedback. We’re sorry to hear the CrossWave® Cordless Max didn’t meet your expectations. It’s designed for multi-surface cleaning, but streaking and low suction aren’t typical. We’d love to help troubleshoot and improve your experience—please reach out at support.bissell.com.
3 out of 5 stars
12 July, 2025
originally posted on BISSELL Homecare
Not again
I use this product on area rugs. I wouldn’t recommend. It’s not very powerful and does take time.
1 reply from BISSELL Consumer Care team - 6 months ago
Thanks for your review, Ana. We’re sorry the CrossWave® Cordless Max didn’t meet your expectations on area rugs. It does work best on hard floors, but we’d love to help improve your experience. Feel free to reach out at support.bissell.com.
5 out of 5 stars
20 June, 2025
originally posted on BISSELL Homecare
I would buy it again
This machine is great! Easy to use, clean & refill. So happy I purchased it.
1 out of 5 stars
19 June, 2025
originally posted on BISSELL Homecare
Never buying again!
I am so angry once again. This is our third Crosswave and have not had it even a year and it is doing the exact same thing the other two have done. It stops sucking up and only spits water and dirt out. I have cleaned it thoroughly and yet it does not pick up only spits out! I would never recommend these cleaners to anyone. I will go use my swiffer power mop
1 reply from BISSELL Consumer Care team - 7 months ago
Thanks for sharing your feedback, Libra. We're really sorry to hear you're having repeated issues with your CrossWave. That’s definitely not how this product should perform. If the machine is spitting out water and debris, it could be related to a clog, a tank seal issue, or a problem with the brush roll. We’d like to take a closer look and help make this right. Please reach out to us at support.bissell.com so we can assist you directly.
5 out of 5 stars
14 June, 2025
originally posted on BISSELL Homecare
Awes struck by quality job
Simply amazing product. I sincerely keep a CLEAN home, floors included. I THOUGHT they were clean! SHOCKED to see the reality, by what this product, showed me!
3 out of 5 stars
10 June, 2025
originally posted on BISSELL Homecare
I like it.
Works great on my vinyl plank floors, but I wish the battery would last more than 30 minutes.
1 reply from BISSELL Consumer Care team - 7 months ago
Hi Ann. Thanks for your review! We're glad to hear the CrossWave® Cordless Max is working well on your vinyl floors. We appreciate your feedback on the battery life — it's helpful as we continue to improve our products. If you have any questions or need support, feel free to reach out at support.bissell.com.
5 out of 5 stars
10 June, 2025
originally posted on BISSELL Homecare
Amazing
This product does a great job cleaning my floors. It saves so much time. I don't have to sweep before washing my floor. It doesn't leave my floor very wet at all. Dries in minutes. I love it so much I have got one for four other people and they love it.
1 out of 5 stars
25 May, 2025
originally posted on BISSELL Homecare
I wish I didn't buy this
The idea is great in theory, but too many issues that make me dread using this machine after only using it maybe 10 times in the last 6 months: 1. Seems convenient to vacuum & mop at once, but it ends up being WAY less convenient to have to spend 20 minutes disassembling and cleaning the multiple compartments of this thing out after EVERY use (and dust, hair, and dirt is way more disgusting when wet). Need gloves to dig through every crevice to remove grime. If not, machine will have error message to clean out and will not run. 2. Vacuum does not suction very well, I usually have to vacuum with my hand-held first and then go over with the Bissell, even for things like strands of hair (human or pet) on the ground that should be simple enough to vacuum... 3. Mopping only works on generally clean floors, any visible spots (coffee drips, etc.) cannot be washed away with this machine. I need to get a rag on my hands and knees to do this, which is fine but what's the point of using the mop feature then? 4. The machine is heavy and not convenient to lug up stairs. Basically, the machine only half-does any job (so you need to redo it anyways) and is very time-consuming (and nauseating) to clean. I wish I could return this and just buy 2 separate products - a light vacuum and swiffer/mop & bucket with washable head. P.S. I bought this on Black Friday for 50% off and still feel like it was a big waste of money.
1 reply from BISSELL Consumer Care team - 8 months ago
Hi Mackenzie, thank you for your detailed feedback—we’re really sorry to hear that your experience with the CrossWave® Cordless Max hasn’t met expectations. We know how important it is for a product to be both effective and convenient, especially when tackling everyday messes. It sounds like the cleaning and maintenance process has been frustrating, and we understand how that can take away from the overall experience. The suction and mopping concerns you mentioned may be related to filter placement or clogs, and we’d love to walk you through a few steps that might help improve performance. Please reach out to us at support.bissell.com so we can assist you directly. We truly appreciate your honest review—it helps us improve and better serve our customers.
5 out of 5 stars
30 April, 2025
originally posted on BISSELL Homecare
Worth every penny
[This review was collected as part of a promotion.] I love my crosswave product. It has taken cleaning to a new level.
5 out of 5 stars
19 April, 2025
originally posted on BISSELL Homecare
I would buy this product again!
[This review was collected as part of a promotion.] I love my new "Bissell Crosswave". I couldn't believe the difference it made on the bathroom & kitchen tiles! It's so easy to use and clean.
5 out of 5 stars
14 April, 2025
originally posted on BISSELL Homecare
I would recommend purchasing.
[This review was collected as part of a promotion.] I love my Bissell wet dry vacuum! It saves me so much time and the dirt that comes in the water tank is black. I purchased the wood floor roller because I was afraid to use the all purpose roller on my wood floors. However, I did try it on wood and it was fine. I recommend purchasing this vacuum!!
5 out of 5 stars
13 April, 2025
originally posted on BISSELL Homecare
Game changer
[This review was collected as part of a promotion.] Started using this vacuum mop about a week ago, and my house has been so spotless with the dog and two kids in my house often looks crazy. But this vacuum up seriously it's a game changer and has helped me keep everything a lot more clean.
5 out of 5 stars
10 April, 2025
originally posted on BISSELL Homecare
Cleans the whole house
[This review was collected as part of a promotion.] It was a little difficult to get the hang of it on my tile. I was holding it in one spot then moving slowly back and forth, I've found it's easier to do swift movements. I love how easy it is to clean the parts and how much dirt is picked up! I feel confident this dry wet vac can help me maintain all the rooms in my home.
5 out of 5 stars
25 March, 2025
originally posted on BISSELL Homecare
Bissell for the win again
[This review was collected as part of a promotion.] I use this all over my house which is mixed with vinyl and laminate flooring. It works amazing and I love the self clean feature! I had the plug in bissell crosswave before this one and it lasted almost 4 years, this was a replacement and so far it's been amazing.
4 out of 5 stars
16 March, 2025
originally posted on BISSELL Homecare
Purchase review
[This review was collected as part of a promotion.] Use the Bissell to clean my Fathers apartment. Vinyl plank flooring and area rugs. Works pretty well. Fairly easy to clean machine and parts after use. Only complaint thought for cost of product it would last a little longer. Purchased same machine 2021 and just purchased another 3/2/2025. Maybe approximately four years used once a week maybe occasionally twice a week. Just wanted the ease of both vacuum and mopping for his small apartment. Tried to use in my house. Would not suggest for larger areas.
5 out of 5 stars
10 March, 2025
originally posted on BISSELL Homecare
Definitely recommend Bissell multi surface cleaners
[This review was collected as part of a promotion.] Great product bought this one for my daughter. Also have 2 other models in my home . We love them.
5 out of 5 stars
10 March, 2025
originally posted on BISSELL Homecare
Awesome
[This review was collected as part of a promotion.] Great Vaccum to clean up toddler messes
5 out of 5 stars
6 March, 2025
originally posted on BISSELL Homecare
WOW!!! What a vacuum.....
[This review was collected as part of a promotion.] We love this product because it's so easy to use and does such a good job.