Shark Matrix 2-in-1 Robot Vacuum/Mop with Sonic Mopping, RV2410WD (Manufacturer Refurbished)
$149.95 reg $283.46
Sale save $133.51 (47% off)
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Guests are saying
This robot vacuum is highly praised for its ability to effectively pick up pet hair and debris from various floor types, including hardwood and tile. Many guests appreciate its convenience, allowing them to multitask while it cleans. However, some guests have experienced issues with it getting stuck and the need for frequent emptying of the dirt bin. Overall, it is a valuable tool for maintaining a clean home with minimal effort.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.0 out of 5 stars with 41 reviews
0% would recommend
3 recommendations
2 out of 5 stars
Thumbs down graphic, would not recommend
21 February, 2026Verified purchase
Unsuccessful purchase
Had to return, it kept resetting and couldnt connect to WiFi which was strange since i have 2 already and wanted this one for the basement. The only positive thing about this purchase is that it arrived earlier than scheduled.
2 out of 5 stars
19 February, 2026
originally posted on influenster.com

looking for a better one
high hopes for this one but i bumped into everything and didn’t have a good enough sensor to stop if there were any plugs/wires in the way. it also didn’t hold a charge
1 reply from SharkNinja team - 4 days ago
Hi there, Thank you for taking the time to leave a review. We’re sorry to hear that your experience didn’t match your expectations. Bumping into obstacles, issues with detecting cords or wires, and trouble holding a charge can certainly make cleaning more frustrating than it should be, and we understand how disappointing that must have felt. We’d like invite you to visit our support page via the link below for troubleshooting. Our team is here to support every step of the way. https://support.sharkninja.com/global-search/RV720 Kind regards, Shark Clean
1 out of 5 stars
Thumbs down graphic, would not recommend
19 February, 2026Verified purchase
Shark Mattic Clean Vacuum
Just purchased this item. This item does not vacuum or mop. Is not picking up nor cleaning anything. Solution was also spilled in box and also shipped with dirty pads
5 out of 5 stars
6 February, 2026
originally posted on influenster.com

Such A Time Saver!
I have lots of 4 legged friends and use to vacuum almost everyday. I'm so glad we got this and now I have 1 more thing not to worry about. You can set up times and rooms you want clean so you can just set it up and forget about it!
1 out of 5 stars
3 February, 2026Verified purchase
Missing items
Didn’t come with mop attachments
1 out of 5 stars
Thumbs down graphic, would not recommend
21 January, 2026Verified purchase
(no review title)
Had scuff marks all over it when it was pulled out of the box, it was dirty, and will not connect to the app to map the house or be remotely sent to clean.
3 out of 5 stars
5 October, 2025
originally posted on influenster.com

Ok vacuum
Great vacuum if you have tile or vinyl flooring. If you have carpet, it does a good job, but will eat up the battery. Plus you have to clean it more often. It's definitely not great if you have animals that shed.
1 reply from SharkNinja team - 5 months ago
Hi there, \nThank you for your honest review! We're glad to hear the vacuum works well on tile and vinyl flooring. We understand that carpeted areas and pet hair can place extra demands on battery life and maintenance. Your feedback is incredibly helpful as we continue to improve our products to better meet the needs of pet owners and homes with mixed flooring. \n\nWarm regards,\nShark Clean US
5 out of 5 stars
14 August, 2025
originally posted on influenster.com

Cleaning
Best robot ever bought noise level is amazing and perfect very quiet and defiance is amazing and the battery life is out of this world and cleaning to
4 out of 5 stars
12 June, 2024
originally posted on influenster.com

Good for the price
I've been using the Shark ION Robot R72 for a few months now, and it's been a great addition to my cleaning routine. As someone with a busy schedule, this robot vacuum has been a real time-saver. It does a good job navigating around my furniture and getting into tight spaces, which is impressive. The suction power is strong enough to pick up most debris, including pet hair, which is a big plus for me as a cat owner. I appreciate the convenience of scheduling cleanings and the overall ease of use. The dustbin is also easy to empty, and the filters are straightforward to clean. However, it's not perfect. Occasionally, it gets stuck on thicker rugs or tangled in cords, and I need to rescue it. Additionally, while it does a decent job on hard floors and low-pile carpets, it struggles a bit with high-pile rugs. Overall, the Shark ION Robot R72 is a solid performer for everyday cleaning, and I would recommend it to anyone looking for an affordable, reliable robot vacuum. It definitely makes keeping the house clean much easier.
5 out of 5 stars
31 January, 2021
originally posted on influenster.com

(no review title)
Works amazing! I have 3 dogs and it picks everything up. It works well on carpet, tile, vinyl, and wood. Im very satisfied with how well it worksm
3 out of 5 stars
24 January, 2021
originally posted on influenster.com

(no review title)
Great when it works, had to send the original one back bc didn’t work and now have a bum wheel. I enjoyed being able to turn on and walk away and have it do light cleaning of dog hair and dust
4 out of 5 stars
12 January, 2021
originally posted on influenster.com

(no review title)
Very good for a quick clean. Does not get all the areas though. Wish it cleaned more for the price
4 out of 5 stars
6 January, 2021
originally posted on influenster.com

(no review title)
Does a wonderful job but it doesn’t really remember not to get stuck. Haha. It’s constantly getting stuck but otherwise a great product
3 out of 5 stars
18 December, 2020
originally posted on influenster.com

(no review title)
I use this product to do a passive clean of the floors when I don’t feel like sweeping. I was gifted this item so it works for now. I plan on upgrading to the one with wi-if as you can program it to clean certain areas of the house and have it mapped out. Ours tends to go rogue into random areas and I have to make sure certain rooms are closed so it doesn’t end up getting stuck for too long.
5 out of 5 stars
2 December, 2020
originally posted on influenster.com

(no review title)
I LOVE THIS THING SO MUCH. I literally could not live without it. Anytime we have someone coming over, I just push its clean button and go on my merry way with the rest of cleaning. Just make sure it doesn't suck up cords or pet mess and you'll be good to go!
3 out of 5 stars
10 November, 2020
originally posted on influenster.com

(no review title)
Meh. Don’t love this. Honestly, it takes forever to find its docking station and often dies in random rooms as a result. It was great in the beginning for picking up debris between cleanings but it died less than a year after owning it. We bought new parts to fix it and it still doesn’t work. It’s also super loud so you can’t run it while you’re working from home or late at night.
4 out of 5 stars
10 November, 2020
originally posted on influenster.com

(no review title)
Love not having to sweep but the dirt bin fills after 1 room. I should’ve splurged on the self emptying vacuum. It does pick up very well and you need to make sure nothing is on the floor. We don’t have any carpet so I’m not sure how well this does on anything other than hard floors. The battery life seems to last, I’d recommend to someone looking for an affordable vacuum.
5 out of 5 stars
1 November, 2020
originally posted on influenster.com

(no review title)
I really love my Shark robot I upgraded to the to the type that empties into the base It really works great. I program it and off it goes!!
5 out of 5 stars
30 October, 2020
originally posted on influenster.com

(no review title)
The best thing ever!!!! I have 3 kids and 2 dogs... I can’t tell you how much I love this thing! My kids named it Bob. They love it too. I love it mostly bc my dogs shed sooo bad and it helps keep the hair down.
3 out of 5 stars
17 August, 2020
originally posted on influenster.com

(no review title)
It does the job,m doesn’t get to the corners but it does the lasy one hahah, I use it whenever I’m tired