Dyson Purifier Hot and Cool HP2 De-NOx

Hello! We appreciate you taking the time to share your thoughts. We’re sorry the energy consumption seems more than expected—that’s not what we want for our customers. Our team can help check if everything is working as it should. Please connect with us through live chat or phone—we’d love to assist.

Thank you for sharing your feedback. We’re delighted to hear that your new purifier has been a fantastic upgrade, with a design that looks great and operates smoothly and quietly. It’s wonderful to know it meets your expectations for Dyson quality and functionality. If you ever need tips or further assistance, please visit our support page: http://ms.spr.ly/6420tYyru.

Hello there, thank you so much for sharing your experience with us. We’re really glad to hear that the machine is working well for your space and keeping you comfortable through seasonal changes. It’s great that you were able to get familiar with the expanded features quickly using the app and the tip emails. We also appreciate you highlighting how helpful the machine has been with the impact of nearby construction on your air quality. Your feedback means a lot, and we’re here if you ever need any support.

It’s fantastic to know that our air purifier is meeting your expectations. Here's to many more months of fresh, clean air!

Thank you for your review! We’re glad to hear you’re enjoying the heating efficiency and quiet operation of the units. For assistance with the Wi-Fi connectivity issue, please reach out to our support page via this link: http://ms.spr.ly/6420t94sG.

Thank you for your kind words! We’re so glad your Dyson purifier is delivering the performance and convenience you were hoping for. It’s great to hear the heating, cooling, and app features are working seamlessly for you. Should you ever need assistance or have suggestions, please don’t hesitate to reach out to our support team.

Thank you for sharing your feedback. We’re glad to hear you appreciate the great features of your Dyson, but we’re sorry the gold color design doesn’t pair as well with your home interior. We understand how important aesthetics can be, and your suggestion about preferring a silver/grey color scheme like the HP07 is valuable. Your input helps us as we continue to refine both performance and design. Thank you again for taking the time to share your thoughts.

Hi there, thank you for sharing your thoughts with us. We’re sorry to hear the noise level and heating flow haven’t been quite what you hoped for. We understand how important comfort and ease of use are. Your feedback helps us improve, and we’d love to support you further. Please reach out via live chat or call our support team, so we can explore solutions together.

Thank you for sharing your feedback! We’re glad to hear that you’ve been enjoying the features and that your unit is keeping the air flowing and heating effectively. It’s wonderful to know it’s meeting your expectations. Please don’t hesitate to reach out to our chat or voice support team if you ever need assistance, and we’re always here to help. Your satisfaction is important to us, and we appreciate you taking the time to let us know how it’s working for you.

Thank you for sharing your feedback with us. We are glad to hear that you like the design of your Dyson, but we are very sorry to learn that the print in the instructions has been difficult to read. We understand how disappointing this can be, especially when you prefer to use the unit and remote directly rather than relying on apps. Your satisfaction is very important to us, and we would like to ensure you receive the support you need. Please contact our chat or voice support team, and we will be ready to assist you further with guidance on using the features without the app. We appreciate your feedback, as it helps us continue to improve both our products and user manuals to make them more accessible for all customers.

Thank you for your review. We're thrilled to hear how much you're enjoying the design and the MyDyson App, and that it's made a positive impact on your wellbeing. Your feedback means a lot to us!

Thank you for your review! Your feedback on noise levels and connectivity is really valuable. If you'd like help improving your experience or exploring smart home compatibility, our support team is here at www.dyson.com.au/dyson-support

Thank you for your review! We're so glad to hear your fan is keeping your space warm and quiet while looking great, and that you're enjoying the smart features through the MyDyson app. It’s fantastic to know the air quality tracking is making such a positive impact. Happy graph watching!

Thank you very much for your feedback. We are pleased to hear that the unit is functioning properly in your space, and we appreciate you taking the time to reach out to us. We are sorry to learn that the cooling performance has not met your expectations and we fully understand how important a comfortable environment is, particularly in warmer weather. At Dyson, we are committed to delivering innovative products that provide reliable, everyday performance. We would be happy to explore ways to improve your cooling experience, whether by evaluating room compatibility, assessing unit placement, or adjusting the available settings. Please contact our customer support team for further assistance. Your insights are extremely valuable and help us continue to improve both our products and our service. If you have any additional questions or concerns, please feel free to send us an email at askdyson@dysoncanada.ca. We wish you ongoing comfort and well-being.

Hello, thank you for sharing your impressions of the Dyson Purifier Hot+Cool De-NOx HP2. We appreciate your honest feedback and understand that the unit’s size and user interface may feel overwhelming at first. The HP2 is designed to deliver powerful purification, heating, and cooling across larger spaces, which can contribute to its bulk. As for the UI, we are continuously working to make our products more intuitive, and your input helps guide those improvements. If you need any tips on setup or navigation, we would be happy to assist. Thanks again for being part of the testing process. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.