Aussie Paraben-Free Miracle Curls Shampoo with Coconut and Jojoba Oil

Thank you for your feedback on Aussie Miracle Curls Shampoo with Coconut & Jojoba Oil for Curly Hair. We are sorry to hear you were dissatisfied with your recent purchase. We’d like you to know safety is central to everything we do. With over 700 in-house experts, we ensure environmental and human safety, as well as regulatory compliance for all our products worldwide. We maintain consistent safety standards, confirming products are safe for their intended use before they reach the market. Before launching a new product, we ensure its safety through a four-step, science-based process that goes beyond regulatory compliance, aligning with standards set by agencies like the US FDA, EPA, EU, and WHO. After launch, we continue to monitor scientific developments, collaborate with external experts, and gather consumer feedback to ensure our products meet expectations. We understand that feeling safe involves knowing the ingredients we use. To address consumer curiosity, we provide detailed information about what’s in our products and what’s not. You can find this information on our website at: https://us.pg.com/ingredients/. Please feel free to call us at (800) 947-2656 or email us through our Contact Us page for further assistance.

Thank you for your feedback on Aussie Miracle Curls with Coconut and Jojoba Paraben-Free Shampoo. We are happy that you found the scent pleasant. However, we are saddened to hear about your experience. Your report is unexpected. Rest assured, we are sharing your comments with the Health & Safety Team as well as the rest of the Aussie Team. It’s important to know that losing between 50 and 100 hairs a day is considered normal. There are various factors that can contribute to significant hair loss, including hormonal changes. We want to assure you that our hair care products are safe for use and do not cause or accelerate hair loss. Our products undergo thorough development and testing to ensure their safety and effectiveness. We also have strict quality controls in place, and millions of people trust and use our products every year. If you haven’t already, we do recommend that you discontinue using the product. Our team would love to learn more about your experience. Please give us a call at (800) 947-2656or email us through our Contact Us page.

Thank you for getting in touch about our Aussie Miracle Curls Shampoo with Rice Water. We're sorry to hear that you had some troubles dispensing the product and that it didn't seem full. Our products go through many quality checks so that they can reach you in the best of conditions. What you've shared has been unexpected but just know that we are reporting this to our Quality Assurance team. We fill our bottles by weight, not volume, to ensure you receive the exact amount we advertise on the package. With that said, we do leave a bit of space at the top of each bottle. Industry standards require all shampoo and conditioner bottles to leave 10% of the bottle empty, to account for shipping conditions such as varying temperatures, which helps to prevent the bottles from splitting open during transport. We'd like to assist you further. When you have the time, please give us a call at (800) 947-2656 or email us through our Contact Us Page.

Thank you for getting in touch about our Aussie Miracle Curls Shampoo with Coconut and Jojoba Oil. We're truly sorry to hear about your more recent experiences. All of our products go through many quality checks to ensure they reach you in the best of conditions. What you've shared with us isn't something that we would expect but please be assure that we are reporting this to our Quality Assurance Team. When you have the time, please give us a call at (800) 947-2656 or email us through our Contact Us Page so we can better assist you.

We appreciate you for getting in touch about our Aussie Miracle Curls Shampoo with Coconut and Jojoba. It's so disappointing to hear that your scalp became dry and itchy as well as the skin on your face. Please know that this isn't the kind of experience we want you to have and we understand how this can be frustrating. You can be sure that your comments will get the attention they deserve. To make sure of this, we'd like to gather some more information. All that you share will be reported to our Health and Safety Team as well as the rest of our Aussie Team. Safety is the heart of all that we do and all of our products have been thoroughly evaluated to be safe when used as directed. As such, we take your report very seriously and appreciate that you took the time to get in touch. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we strongly recommend discontinuing the use of the product. Please give us a call at (800) 947-2656 or email us through our Contact Us Page so we may better assist you.

Thank you for reaching out about our Aussie Miracle Curls Shampoo with Coconut and Jojoba Oil. It saddens us to hear that your hair dried out and that your scalp also became irritated. We understand how frustrating this can be and it's not the kind of experience we expect any of our consumers to have. As you may know, hair is usually dry if it's not conditioned well enough. There's a possibility that the product used didn't offer enough hydrating benefits for your hair type. For a better experience we recommend that you try a rich conditioner. You can also try using a conditioning treatment 2 or 3 times out of the week. In the meantime, we want to make sure your comments get the attention they deserve. To do so, we'd like to collect some additional information. You can be sure that every detailed provided will be reported to our Health and Safety Team and the rest of our Aussie Team. We thoroughly evaluate our products to be safe when used as directed, and we maintain an ongoing monitoring program for quality and safety. As such, we take your report very seriously and appreciate that you took the time to get in touch. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven’t already, we recommend you discontinue using the product. Please give us a call at (800) 947-2656 or email us through our Contact Us Page so we can better assist you.