Aussie Paraben-Free Miracle Moist Conditioner with Avocado & Jojoba for Dry Hair - 30.4 fl oz

Thank you for your feedback on Aussie Miracle Moist Conditioner. We are sorry to hear you were dissatisfied with your recent purchase. This is not the experience we want you to have and we appreciate your bringing it to our attention. Rest assured we are sharing your comments with the rest of our team. Please feel free to call us at (800) 947-2656 or email us through our Contact Us page for further assistance and product recommendations.

Thank you for reaching out about our Aussie Miracle Moist Conditioner with Avocado Oil. We are sorry to hear that you seemed to be experiencing some hair loss. We understand how important it is to address your worries, and we want to provide you with accurate information and reassurance. Firstly, it's important to know that losing between 50 and 100 hairs a day is considered normal. Hair goes through a natural growth cycle where each hair grows, falls out, and is replaced by a new one. Combing, brushing, and shampooing can help remove hair that is about to fall out, making space for new hair to grow. However, we also acknowledge that extensive hair loss can be distressing. There are various factors that can contribute to significant hair loss and we recommend speaking to your daughter who can provide you with personalized guidance and explore potential causes. We want to assure you that our hair care products are safe for use and do not cause or accelerate hair loss. Our products undergo thorough development and testing to ensure their safety and effectiveness. We also have strict quality controls in place, and millions of people trust and use our products every year. When you have the time, please give us a call at (800) 947-2656 or email us through our Contact Us Page.

Thank you for your feedback on Aussie Miracle Moist Conditioner. We are sorry to hear about your experience. We want you to know we have strict controls to check the quality of our products throughout the manufacturing process so that they should reach you in the best possible condition. We are passing your comments along to the Quality Assurance Team. Some possible reasons for this could be if a product has been stored in extreme conditions, such as extreme heat or if the product has been stored for a long period of time or beyond the recommended shelf life. Please feel free to give us a call at (800) 947-2656 or email us through our Contact Us page for further assistance.

Thank you for getting in touch about our Aussie Miracle Moist Conditioner with Avocado Oil. We are so sorry to hear that you experienced some hair loss. That's truly not the experience we want for our consumers and we understand how important it is to address your worries. We would like to provide you with some accurate information and reassurance. Firstly, it's important to understand that losing between 50 to 100 hairs a day is considered normal. However, we also acknowledge that extensive hair loss can be distressing. There are various factors that can contribute to significant hair loss and if that is what you were experiencing, we strongly recommend speaking to your doctor. We'd like to assure you that our hair care products are safe for use and do not cause or accelerate hair loss. So we may better assist you, we ask that you please give us a call at (800) 947-2656 or email us through our Contact Us Page.

Thank you for reaching out about our Aussie Miracle Moist Conditioner with Avocado. While we are glad you enjoyed the product's scent, it does disappoint us to hear that your hair was left feeling greasy and looking flat. That's not the results we want for our consumers and we appreciate you for bringing this to our attention. Just know that we are addressing this with the rest of our team. In the meantime, we recommend washing your hair with a clarifying shampoo to help get rid of any excess grease. There's a chance that the product may have not been fully rinsed out of your hair. Be sure to thoroughly rinse your hair out as leaving in a shampoo or conditioner can leave the hair greasy. The product may also just be too conditioning for your hair type. Consider using a conditioner with little to no conditioning benefits to see if you have better results. We'd be happy to assist you further. When you have the time, please feel free to give us a call at (800) 947-2656 or email us through our Contact Us Page.

Our apologies that you’re unhappy with your Aussie Miracle Moist conditioner. When we create products we try to include features we think everyone will love, however we recognize that preferences may vary from person to person. We always take consumer feedback into consideration creating and improving products in the future, so we’d like to hear more about your experience. Please send us an email from our website’s Contact Us page for further assistance.

Thank you for providing feedback on our Aussie Miracle Moist Conditioner with Avocado and Jojoba Oil. We're sorry if you weren't impressed with the product. We have thoroughly tested our products so that we're sure they deliver the benefits we advertise. Because of this your report has been unexpected but we will be sharing your comments with the rest of our team. Please give us a call at (800) 947-2656 or email us through our Contact Us Page so we can better assist you.