Ultimate Waterproof + Cooling + Quiet + Odor Control Mattress Protector by SleepCare Up to 18” Depth

Thank you for sharing your feedback on your SleepCare® SilverTemp® Clean Sleep Mattress Protector. I’m sorry to hear that this didn’t turn out to be the “right thing” for you and that you’ve encountered the issue of “they keep posting the date.” That sounds frustrating and certainly not the experience we aim to deliver. Because we want every customer to feel confident in their purchase, here are a couple of things we’d like to check and assist with: Order / Product Match – Please confirm the exact size, version and retailer of the mattress protector you received. Our SilverTemp Clean Sleep features include a cool-touch fabric blend (65% polyester/35% nylon), a WaterLock™ waterproof barrier, and SureGrip® 4-way stretch side panels that fit up to 18-inch mattresses. “Posting the date” Issue – Could you clarify what you mean by “they keep posting the date”? If this is a label, packaging, or display issue from the retailer or website listing, we’d like to investigate further to ensure you received the correct version. Next Steps / Resolution – We stand behind our product with a 100-night satisfaction guarantee and a limited warranty. If you’d like, we’d be happy to look into a replacement or refund depending on your preference. We value your business and your trust in our family-owned brand. If you’d like to continue this privately, please reach out to our US-based support team and reference your order number. We’re committed to making this right. Thank you again for giving us the opportunity to improve. Thanks, DOWNLITE

Thank you for the 5-star review—even with the side-eye on pricing! We completely understand your sticker shock. You're not wrong—the cost has climbed, and while we'd love to blame our dog for chewing the price tag, the real culprit is something far less cuddly: tariffs. Since 2022, a number of imported bedding components (especially waterproofing and specialty layers) have faced steep tariff increases. And because we’re committed to making high-quality protectors that actually work—like yours, which has clearly been through a few heroic battles—we’ve had to adapt. Still, we’re proud to say this protector is assembled in the USA and built to last. Think of it this way: for the price of a nice dinner out, you're protecting a $1,000+ mattress from midnight snacks, toddler sneak attacks, or rogue pets. Not a bad insurance policy! And yes, pilling can happen over time—especially with frequent washing. We always recommend cold water, low heat drying, and a gentle detergent to keep your protector smooth and performing at its best. Thanks again for your honest feedback and continued trust in our products. We’re working hard to keep quality high and your mattress dry—even if the prices aren't quite 2022 anymore. Sleep safely, DOWNLITE

Sounds like your mattress protector is in a band—piling on the hits and performing its heart out! We’ll have a chat with it about its stage antics. Thanks for the feedback! Thanks, DOWNLITE.

Thank you so much for your purchase and sharing your experience. In our opinion, protecting and making your mattress safe from spills and accidents is worth a premium, and the adage is that you get what you pay for. Thanks, DOWNLITE

So glad to hear! We always suggest buying two - one on the bed and one to replace for laundry days, so you have 100% protection all the time - especially with kids/pets. Thanks, DOWNLITE

Thank you for your purchase and were thrilled you loved it. It's the perfect way to protect all types of mattresses. Sweet dreams, DOWNLITE

Thank you so much! DOWNLITE