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Philips 7.5' Lit Balsam Teardrop Bicolor Multi Function Twinkle Led Lights Autoconnect Foot Pedal with Remote Control
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Highlights
- Pre-lit with 2500 Bi-Color dimmable LED lights
- Select from 10 color and motion effects including glisten twinkle
- Philips Remains Lit LED lights will remain lit even if one or more bulbs are burnt out, loose, broken or missing
- Timer function (6 hours on/18 hours off)
- 59" Diameter x 90"H
- 5936 PE/PVC tips
- Memory wire branch tips allow for seamless setup of your tree straight out of the box
- AutoConnect powered tree pole with tree topper connectability, no Searching for Plugs
- Pre-attached branches for easy set up and take down
- Remote Control included- 2 AAA batteries required (not included)
- Tree powered by 120V electrical outlet
- Function Control + On/Off Foot Pedal
- Metal Stand
- Indoor use only
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Q: My Christmas tree lights will not turn on. I have moved the tree to a different outlet and replaced the batteries in the remote. When I press the power button the light flashes red. Has this happened to anyone and if so how did you fix it?
A: We're sorry to hear that you're experiencing these issues. Please reach out to us for further assistance at cs@seasonalspecialties.com or call us at 800-353-3116.
submitted byCustomer Service - 24 days agoBrand expertA: We're sorry to hear that your tree is not lighting. Please contact us at 800-763-6177 or CS@SeasonalSpecialties.com so we can assist you further and get your tree working.
submitted byCustomer Service - 24 days agoBrand expert
Q: If you contact this company with problems of lights not working do they replace the tree or say sorry for your bad luck
A: This tree comes with a three year warranty, so if you purchase it and you need assistance with it, you can reach out to us at 800-763-6177 or CS@SeasonalSpecialties.com and we will be happy to assist you.
submitted byCustomer Service - 1 month agoBrand expert
Q: I just put my tree up and the bottom section is not in sync with the top 2 sections. It will be color and the top is white. How do I fix this???? I was so excited for this tree and it is definitely a let down especially what I paid for it.
A: If the lights between two sections change from warm white to multi-color or vice versa, then one of the round electrical connections either at the top of section C or the bottom of section B was plugged in backwards. Look for the cord with the caution tag between those two sections, unplug it, rotate the connection 180 degrees (half turn) and reconnect it. If you do this and are still having issues, please contact us at 800-763-6177 or CS@SeasonalSpecialties.com so we can assist you.
submitted byCustomer Service - 1 month agoBrand expert
Q: How many lights are on the tree
A: Yes, that is correct. There are 2,500 and over 5,900 tree limb tips.
submitted byCustomer Service - 2 months agoBrand expertA: There are 2,500 lights and over 5,900 tree limb tips
submitted byMichelle - 2 months ago
Q: How hard is it to put together
A: Took us 8 min and 10 to fluff
submitted byJcarlyle98 - 1 month agoA: Thank you for your question. This Philip balsam teardrop tree comes in 3 sections with a metal stand each section has connections that need to be connected, and it includes assembly instructions. If you have any further questions, please feel free to reach out to us at CS@SeasonalSpecialties.com or call us at 800-353-3116.
submitted byCustomer Service - 2 months agoBrand expert
Q: Is this a full tree? What is the width of the tree?
A: Yes. The tre is very full according to the images. There are 5932 PE/PVC tips and 2500 lights. The deminsions of the tree are 59"W x 90"H. I just received mine and I haven't unpacked it yet.
submitted byMichelle - 2 months agoA: Thank you for your question. Yes, this Balsam Teardrop is a full tree, the diameter and width of the tree is 59 inches. If you have any further questions, please feel free to contact us at CS@SeasonalSpecialties.com or call us at 800-353-3116.
submitted byCustomer Service - 2 months agoBrand expert
Q: I have some heavy ornaments. What kind of weight would the branches withstand
A: Thank you for your interest in our Philips 7.5' Lit Balsam Teardrop Christmas Tree. This tree is rated to hold up to 30 lbs. of ornaments with two conditions. First, they must be evenly distributed throughout the tree to maintain tree balance. Second, heavier, or fragile ornaments, should be placed a minimum of 2” back from the outside end of the tip. For further assistance, please contact us either by email at CS@seasonalspecialties.com or call us at 1-800-763-6177. Thank you, Customer Service
submitted byCustomer Service - 3 months agoBrand expertA: Having many real balsam fir trees over past years, various size ornaments, I'd say this artificial tree has similar strength branch tips. Branches might be stronger or weaker but not by much.
submitted byJim - 3 months ago
Q: Does this tree contain any latex or natural rubber materials?
A: No, this tree does not contain any latex or other natural rubber materials. The tree is made out of PVC and PE plastics,and metal. If you have any other questions, you can reach out to us at 800-763-6177 or CS@SeasonalSpecialties.com.
submitted byCustomer Service - 20 days agoBrand expert
Q: The bottom branches of the tree we received are floppy and uneven. Is there any way to fix this? One of them is dangling on the floor. I don't even know how to return this huge item!
A: We're sorry to hear that you are having issues with the branches on your tree. The bottom branches are somewhat flexible, so if they have become bent down, you can try bending them up. If you still are having issues with the branches on your tree, please contact us at 800-763-6177 or CS@SeasonalSpecialties.com so we can assist you further.
submitted byCustomer Service - 24 days agoBrand expert
Q: Can the tree be dimmed if on twinkle?
A: No, the tree is not dimmable on twinkle mode. If you have any other questions, you can reach out to us at 800-763-6177 or CS@SeasonalSpecialties.com.
submitted byCustomer Service - 24 days agoBrand expert