Original Large Jar Candle 22oz - Yankee Candle

Hello, thank you for sharing your feedback. We’re very sorry to hear that your MidSummer’s Night® Original Large Jar Candle did not provide the fragrance experience you expected. This is one of our most iconic scents, and we understand how disappointing it is when there’s little to no fragrance detected. Several factors can affect scent throw, such as room size, burn time, wick maintenance, and airflow. For best results, we recommend allowing the wax pool to fully melt across the top during each burn and keeping the wick trimmed to about ¼ inch. That said, your experience is important to us, and feedback like yours is shared with our quality and product teams to help ensure our candles perform as intended. If you purchased this candle through a retailer, they may be able to assist with an exchange or return. You’re also welcome to reach out to our Customer Care team so we can look into this further and help make things right. If you need our help, please contact our Consumer Care team, or you can also check at the bottom of our official website under customer service to contact us via email. We are looking forward to hearing from you! Thank you! Yankee Candle Consumer Care

Hello Sarah, Thanks for reaching out. We’re sorry to hear that the Santa On Skis Original Jar Candle didn’t deliver the fragrance experience you were expecting. This candle is designed with a lighter, cozy holiday scent profile, which can feel subtle depending on individual scent preferences, room size, and burn conditions. For the best experience, we recommend allowing the candle to reach a full melt pool and placing it in a smaller to medium-sized space where the fragrance can fully develop. We truly appreciate you taking the time to share your feedback, as it helps us continue improving our seasonal collections. If you have any more questions/feedback, please reach out to us via our "Contact Us" form on our official website. We’re available Mon.-Fri. 9am - 8pm Eastern Time. Wishing you a wonderful day! —Yankee Candle Consumer Care

Hello! We’re sorry to hear you’re not fully satisfied with the experience, as we take great pride in using as much fragrance oil as possible to create scents that are true-to-life and designed to burn beautifully from the first use to the last. Please note that some fragrances are naturally stronger than others—similar to a bouquet where certain flowers stand out more. Individual scent perception can also vary, and environmental factors like room size, airflow, and temperature may affect how strongly a fragrance is experienced. To get the best performance of your candle, we recommend following the standard burn cycle: - Burn for 4 hours the first time (industry recommendation). - At the 4-hour mark, extinguish the candle, allow it to cool, and trim the wick before relighting. - Within this first cycle, the wax should fully pool across the surface, though in some environments this may happen sooner (30–60 minutes). If you follow the steps above and still experience issues with weak or not strong enough fragrance, please reach out to us via official Yankee Candle "Contact Us" or through Live Chat starting your complaint, so we will be happy to help. We’re available Mon.-Fri. 9am – 8pm Eastern Time. Thank you! Yankee Candle® Consumer Care

Hello, thank you for sharing your feedback on the Sparkling Cinnamon Original Large Jar Candle. We’re sorry to hear that you did not receive your item, and we understand how frustrating that can be. Because this purchase was made through Target, order status, shipping updates, delivery confirmations, and replacement requests are all handled directly by Target’s customer service team. They will have the most accurate and up-to-date information regarding your order and can assist you with the next steps, whether that involves tracking the shipment, issuing a replacement, or processing a refund. We recommend contacting Target Guest Services through their website, app, or by phone, and providing your order number for faster assistance. If you have any questions about the Sparkling Cinnamon fragrance itself or need help choosing another Yankee Candle scent, we’re always happy to help. Please contact our Consumer Care team, or you can also check at the bottom of our official website under customer service to contact us via email. Thank you! Yankee Candle Consumer Care