Mozelle Classic Gliding Recliner Slate Microfiber - Christopher Knight Home: Extra Cushioned, Lever Release

We're sorry for this inconvenience and that the chair did not meet your expectations. We appreciate your feedback and will share it with our team. If there's anything else we can assist you with, please let us know.

Hello Ann, Thanks for reaching out to us and taking the time to share your feedback. We are sincerely sorry to hear about your experience with the Mozelle Gliding Recliner you purchased in January 2024. Your feedback is incredibly important to us, and we apologize for any inconvenience or disappointment this situation has caused. Quality and durability are paramount to us, and it's disheartening to learn that your chair's back frame has cracked and become lopsided within such a short period, especially during such a challenging time for you and your husband. Please know that this does not meet our standards of excellence. Although your purchase fell outside of the standard return window, we still want to explore possible alternative options to make things right for you. Please reach out to Target's customer service team at your earliest convenience. We would like to gather more details about your experience and work towards a resolution that you find satisfactory. Once again, we apologize for any inconvenience this has caused and appreciate your understanding. Thank you for bringing this matter to our attention, and we look forward to assisting you.