La Roche Posay Toleriane Hydrating Facial Cleanser - 13.5 fl oz
$19.99 ($1.48/fluid ounce)
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$8.99 - $19.99
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4.7 out of 5 stars with 6870 ratings
$37.98($1.40/fluid ounce)
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4.7 out of 5 stars with 1789 ratings
$11.49 - $22.99
Buy 3, get 1 free on select beauty minis on select items
4.6 out of 5 stars with 5555 ratings
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4.7 out of 5 stars with 23684 ratings
Guests are saying
The La Roche-Posay Toleriane Hydrating Gentle Cleanser is a highly praised product for its gentle yet effective cleansing properties, making it ideal for sensitive and dry skin. Guests appreciate its creamy texture, hydrating formula, and fragrance-free nature, which helps maintain the skin's barrier without causing irritation. The convenient pump packaging and refill options are also highlighted as beneficial features. Overall, this cleanser has become a staple in many skincare routines, providing a soothing experience while effectively removing impurities.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.6 out of 5 stars with 4737 reviews
effectiveness: 2.72 out of 5
quality: 2.87 out of 5
value: 2.88 out of 5
37% would recommend
115 recommendations
5 out of 5 stars
Thumbs up graphic, would recommend
18 January, 2026Verified purchase
Nice fentle face cleaner
This is gentle but cleans well. I use daily.
5 out of 5 stars
4 January, 2026
originally posted on laroche-posay.us
Clean and Refreshed!!
The Toleraine Hydrating Gentle Cleanser: GOAL!!!!!
5 out of 5 stars
2 January, 2026
originally posted on laroche-posay.us
Great quality and value
This is so gentle and smooth on my face. Feels like i have finally found a product for life!
5 out of 5 stars
2 January, 2026
originally posted on influenster.com
Clean and hydrated skin without irritation
After rinsing, my skin feels clean but still hydrated. I didn’t experience any redness, irritation, or breakouts, which is a big win for sensitive skin. It also layers really well with moisturizer and sunscreen.
5 out of 5 stars
Thumbs up graphic, would recommend
1 January, 2026Verified purchase
Hydrating cleanser
I have been using Cerave cleanser for past 7 years and finally this one convinced me to switch! Skin feels hydrating after using cleanser which is great.. I had very dry skin after using Cerave cleanser.
2 out of 5 stars
1 January, 2026
originally posted on laroche-posay.us
It's not great
I don't like it that much because it doesn't really lather. I won't repurchase it again.
1 reply from Consumer Care Center team - 17 days ago
Hello myemmy! Thank you for sharing your feedback regarding our Toleriane Hydrating Gentle Facial Cleanser. We truly appreciate you taking the time to let us know your experience, and we understand that the lack of lather was a key factor in your decision not to repurchase. At La Roche-Posay, our Toleriane Hydrating Gentle Cleanser is specifically formulated to be incredibly gentle for normal to dry, sensitive skin. It is designed to cleanse without stripping the skin of essential moisture, which is why it has a cream-like texture that does not produce a rich lather. This non-foaming approach helps to maintain the skin's natural barrier and avoid potential irritation, a common concern for sensitive skin types. We understand that a rich lather can be a very satisfying part of the cleansing experience for many, and we appreciate you highlighting this preference. Your honest input is invaluable to us as we continuously strive to offer products that cater to diverse skin needs and preferences.
5 out of 5 stars
30 December, 2025
originally posted on laroche-posay.us
Love it
Perfect does exactly what I need. Cleanse sensitive skin.
5 out of 5 stars
29 December, 2025
originally posted on laroche-posay.us
Review for face wash
Face feels very clean and smooth after using this product
5 out of 5 stars
29 December, 2025
originally posted on laroche-posay.us
A great cleanser that won’t dry your skin
I love that this cleanser doesn’t make my skin feel dry.
5 out of 5 stars
26 December, 2025
originally posted on laroche-posay.us
Favorite facial cleanser everrr
Can’t live without this facial cleanser, very gentle to the skin. Very good for a sensitive, dry skin like me!
5 out of 5 stars
24 December, 2025
originally posted on influenster.com
Solid Gentle and Oil Free Face Wash
La Roche-Posay Hydrating Gentle Facial Cleanser is a great face wash. Using it daily and love how it doesn't feel oily on the skin. They offer refills for the bottles. The bottle is sturdy and never had issues with the pump not reaching the product. The design is solid. It has no scent which is nice and it is great for sensitive skin. I recommend this face wash.
1 out of 5 stars
Thumbs down graphic, would not recommend
22 December, 2025Verified purchase
Do not order
Do not order online and have shipped to your home- zero package protection. There is either candle wax or lotion on all item in the box.
5 out of 5 stars
21 December, 2025
originally posted on laroche-posay.us
My sensitive skin likes this!
Soft like a lotion, does not irritate my sensitive skin
5 out of 5 stars
20 December, 2025
originally posted on influenster.com
This is a must!
This is an absolute mess in my skin. My skin care it helps protect a moist in my skin. It also make sure it hydrate and it has a beautiful scent. It is one of my go to!
1 out of 5 stars
Thumbs down graphic, would not recommend
19 December, 2025Verified purchase
It Burns!
I have eczema on my face that can especially be a problem in colder weather. I was looking for a face wash that would help with the eczema but would not break me out, as I also have acne-prone skin. Unfortunately, this one was not a winner. Every time I use it on my face, it literally burns! I tried to continue to use it anyway, thinking that perhaps I just had to adjust to it, but the burning has not improved. Now my eczema has worsened, and I have red patches all over my face. I've used other face washes that can cause irritation or that dry out my skin and exacerbate the eczema over time, but I've never had a face wash literally burn as soon as it touches my face. Very frustrating that this is described as being good for sensitive skin. If you have sensitive skin, especially skin that is susceptible to eczema, I would stay away from this one.
1 reply from La Roche-Posay Product Expert team - 28 days ago
Hello KaLeL! We are very sorry to hear about your experience with our Toleriane Hydrating Facial Cleanser. We would like to speak to you directly about this. Please contact us at 800-560-1803 M-F 9:00 am – 7:00 pm ET for assistance. We look forward to speaking with you!
3 out of 5 stars
19 December, 2025
originally posted on laroche-posay.us
Gentle on my rosacea!
I am satisfied with this product. I’ve only been using it for 2 to 3 weeks. It’s officially winter and my skin is dry. This gentle wash does not leave my face feeling dry after use. It has not bothered my rosacea at all! I’m not sure if it’s helping or hurting my acne. Would I buy it again? Yes. But I wouldn’t say I love it.
1 reply from Consumer Care Center team - 21 days ago
Hello Liz S.! We're so pleased to hear that our Toleriane Hydrating Gentle Facial Cleanser is providing satisfaction, especially during the winter months, and that it's gentle on your dry skin and rosacea. We understand your observation regarding acne, and we truly appreciate you sharing your experience and considering it for repurchase.
1 out of 5 stars
17 December, 2025
originally posted on laroche-posay.us
Not good at all
I never wrote reviews on cleaners but people need to know how bad this is. I gave it a couple of weeks to see how it works, with horrible results. When I washed my face with this in the shower it seems to install dry onto your skin. I have a new big red pimple right under my eye area which is definitely from this. After the shower even with applying a prescription moisturizer, my skin was still tight and very dry. I don't recommend buying this at all unless you want to damaged your skin even more then it is.
1 reply from Consumer Care Center team - 27 days ago
Hi Johnnyfiveoh.. Thank you for reaching out about Toleriane Hydrating Gentle Facial Cleanser. We are so sorry you had this experience. Please give us a call on our toll free number at 1-800-560-1803 with reference number 44450872. We look forward to speaking with you !
1 out of 5 stars
12 December, 2025
originally posted on laroche-posay.us
Facial Cleaners
Allergic reaction, burning and tingling to my face.
1 reply from Consumer Care Center team - 28 days ago
Hi Audrey Edwards. We are sorry to hear about the experience you had with Toleriane Hydrating Gentle Facial Cleanser. We would like to speak with you directly about it. Please give us a call 1-800-560-1803 M-F 9:00 am – 7:00 pm ET for assistance and provide the reference # 44373498. We are looking forward to speaking with you!
5 out of 5 stars
Thumbs up graphic, would recommend
11 December, 2025
Good for Dry Skin
Best face wash for dry skin!
5 out of 5 stars
Thumbs up graphic, would recommend
10 December, 2025Verified purchase
(no review title)
My skin was super dry and this product brought it back to life in less than a week, I simply love it!!!