A: Hello Thank you for reaching out to us. All CrockPot products are developed with a focus on customer safety and well-being. They are tested and comply with current safety regulations, ensuring that they are safe to use. Specifically, CrockPot products are subject to REACH regulatory control and food grade testing, which guarantees that no harmful levels of substances, including Bisphenol-A (BPA), are present in their products. If you have any more questions or concerns please reach out to us directly via our official CrockPot "Contact Us" website or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you and please stay safe! CrockPot Consumer Care

A: Hello! Once the cook time is complete in Slow Cooking only (no temperature probe), the unit will automatically switch to Keep Warm. With any use of the temperature probe (Sous Vide and Slow Cooking with Temperature Probes), you will need to manually enable the Keep Warm setting. Should you have any more questions, please contact us directly via our official CrockPot "Contact Us" website or LiveChat. We’re available Monday–Friday, 9 a.m.–5 p.m. Eastern Time. Thank you! CrockPot® Consumer Care

A: Hello The temperature settings for Crock-Pot slow cookers are as follows: High Setting: Reaches the simmer point of about 209°F in approximately 3-4 hours. Low Setting: Takes about 7-8 hours to reach the same simmer point of 209°F. Warm Setting: Maintains a temperature of around 160-170°F. For more tips on how to cook Sous Vide, please check out the Recipes section on our official CrockPot website. If you have any more questions or concerns, please feel free to contact us directly via Contact Us form or LiveChat on our official CrockPot website. Thank you ! CrockPot Consumer Care

A: Hello ! Thank you for reaching out to us ! Our Crock-Pot 6qt Programmable Slow Cooker with Sous Vide has many great functions but does not have a lid holder. We got only one model with an option like this one and that would be CrockPot One Touch Control 4.5qt Lift and Serve Hinged Slow Cooker. If you have any more questions or concerns, contact us via Contact Us form or LiveChat on our official CrockPot website. Thank you ! CrockPot Care

A: Hello Julianne! The outer part of the unit will get warmer during the use. If you need product guidance or support, our team is happy to assist. Please reach out through our website or LiveChat—we're available Monday to Friday, 9 AM – 5 PM ET. We appreciate your patience and understanding. Crockpot Consumer Care

A: Hello. Thank you for reaching out to us. The Crock-Pot® 6-Quart Programmable Slow Cooker with Sous Vide has a flat, stable base with four feet for support. We are sorry to hear that the one you have wobbles, please do not hesitate to reach out to us so we can take a look and assist you. If you have any more questions, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Crockpot® Consumer Care

A: Hello Mary, Thank you for your inquiry about our Programmable 6-Quart Slow Cooker with Sous Vide. This unit will not shut off on its own. Once cooking is complete, it switches to ‘Warm’ and will need to be manually turned off. If you have more questions, please reach out to us via the "Contact Us" form on our official website. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Crockpot Consumer Care.

A: Hello Haley, Thank you for your inquiry about our Programmable 6-Quart Slow Cooker with Sous Vide. As this unit has a sous vide function, it is possible to use it to proof sourdough dough. The sous vide function allows you to precisely control the water bath temperature, creating an ideal environment for fermentation. If you have more questions, please reach out to us via the "Contact Us" form on our official website. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Crockpot Consumer Care.

A: Hello. Thank you for reaching out to us. Yes, on the Crock-Pot 6‑Quart Programmable Slow Cooker with Sous Vide, you can manually select the Keep Warm feature. It isn’t limited to automatic use after cooking; you can press the Warm button to hold food at serving temperature whenever you choose. If you have any more questions, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Crockpot® Consumer Care

A: Hello Suze! Thank you for reaching out with your question about the sous vide bags used with your crock-pot 6qt programmable slow cooker with sous vide (oat milk ivory). You mentioned wanting to know what sous vide bags are made of — and that’s an important detail for safe, long-term cooking. Our note from the reply: sous vide bags are typically made from food-grade polyethylene (PE), polypropylene (PP), or a multi-layer combination of the two. These materials are chosen because they’re heat-stable, BPA-free, and safe for low-temperature water-bath cooking. If you ever choose third-party bags, we recommend confirming they are labeled: • Food-safe. • BPA-free. • Designed for sous vide or temperature-rated for at least 185°F (85°C). We’re happy to answer any other questions about using the sous vide function or your slow cooker. Should you need product support or have additional concerns, don’t hesitate to contact our team via our official support page or LiveChat. We’re available Monday–Friday, 9 AM – 5 PM ET. Best, Crock-Pot Consumer Care Team.