Balsam Hill Pre-Lit Classic Evergreen Spruce Artificial Christmas Tree

Thanks for your review, Sharon. Our tree is crafted to provide a balanced and elegant look, and when fully fluffed and arranged using our step by step fluffing video, it achieves the intended fullness and presentation shown in the images. If you need further assistance, we're happy to help.

Thanks for your review, Tracy. A detailed shaping makes a big difference in helping the tree open up and take on its full form, especially when you start from the inner branches and work outward to close any gaps. The branches do have some movement so they can be adjusted as you shape. We also have a fluffing video available that gives a clear step-by-step guide. If you need further assistance, we're happy to help.

We appreciate you sharing your thoughts on the Classic Evergreen Spruce. Because our trees are shipped tightly compressed for protection, they do require careful shaping to reach their intended fullness. Rest assured our Customer Service would be happy to offer tips for arranging the branches or review your tree to see if any sections may need attention.

Thank you for sharing your experience, Dennis J. The trees shown on our website are the same models we offer and are fully shaped and styled by our team, and they can look thinner at first since the sections arrive compressed for shipping. Careful fluffing and arranging of the inner and outer branches usually helps achieve the full look shown online. We can see that our Customer Service Team has already assisted you with the return, and if you ever need guidance or recommendations in the future, we are always here to help.

Thanks for sharing your thoughts. The Classic Evergreen Spruce is fully crafted with Classic Needle foliage, which gives it a traditional look, but we understand that you may have been hoping for something more realistic. If you prefer a tree with a more lifelike appearance, we offer several options with our True Needle foliage that may better match what you had in mind. Our Customer Service Team is always happy to help you explore styles that fit your preferences.

Hi Duke, thanks for sharing your honest thoughts! The photos on our website are professionally styled, but you can achieve a similar look with thorough shaping and fluffing. While the initial setup takes a little time, the tree will retain most of its shape for easier assembly in future seasons. We have a shaping guide on our website, and our Customer Service Team is happy to provide real-time help if you need it.

Thank you for taking the time to share your feedback. The tree displayed on our website is the same high-quality item we provide to our customers. While it may not look exactly like the photo at first glance, thorough shaping and fluffing will help you achieve its full potential and the lifelike appearance shown online, as the tree is gently compressed during shipment. Our Customer Service Team is always happy to provide tips and guidance to help you get the best results with your tree.

We’re grateful for your feedback. Our trees are designed in three categories, each with distinct branch details to create different looks and experiences. Your Classic Evergreen Spruce features 100% PVC branches and our high-quality lights, crafted to provide durability and a lifelike appearance. We understand that every customer has their own perspective when comparing trees, and we value your insights. If you’d like to explore other options from our website to find the perfect tree for your preferences, our Customer Service Team would be happy to assist you.