ASUS Vivobook 16" WUXGA Notebook Intel Core i7-1355U 16GB RAM 1TB SSD Intel Iris Xe Graphics Indie Black - Intel Core i7-1355U Deca-Core
$524.99 reg $729.99
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3.3 out of 5 stars with 4 reviews
quality: 1.5 out of 5
value: 3 out of 5
0% would recommend
2 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
6 October, 2025Verified purchase
Low Speakers and low perfomance
Speakers are not working. No loudspeakers are on it after a month
1 reply from ASUS Answers team - 3 months ago
Dear Ram, We’re sorry to hear that you’re experiencing speaker issues with your device; we recommend following the steps in the FAQ below. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510005902-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS. Best Regards, Schottky ASUS Customer Loyalty US Support FAQ—Troubleshooting Sound (Speakers/Microphones) problems https://www.asus.com/us/support/faq/1015070/
2 out of 5 stars
Thumbs down graphic, would not recommend
12 July, 2025Verified purchase
Network issues
Wi-fi on this laptop works pretty bad. Something wrong with its configurations. Keeps lagging a lot while playing some online games
1 reply from ASUS Answers team - 6 months ago
Dear Valued Customer, Thank you for your comment. We do understand the inconvenience if you are having issues with the WIFI connection. To resolve this, ebnsure this laptop is within range to an established wireless router or access point and internet service is working properly. Also, check if this laptop is running with the most current WLAN driver posted at: https://www.asus.com/us/laptops/for-home/vivobook/vivobook-16-laptop-f1605/helpdesk_download?model2Name=F1605VA . Additonally, ensure Windows, drivers are updated to ensure optimum system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "MyASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/. Should you need further assistance, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty