Apple iPhone 16 (128GB) - Teal
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4.4 out of 5 stars with 3052 reviews
5 out of 5 stars
13 April, 2026
originally posted on ATT.com
Great features
Another great product from Apple. Upgraded from XR to this 16 and it’s a great choice. Better battery,camera,etc.
1 out of 5 stars
12 April, 2026
originally posted on ATT.com
Worst upgrade
So basically the only way my daughter can charge the phone since day 1 is wirelessly, she couldn’t use the phone for 2 days when I first got it until I tried charging it wirelessly, it has glitched countless times and wasn’t worth the trouble .
1 reply from AT&T CARE - Jessica team - 11 days ago
Hi Emma, we’re really sorry to hear this was such a frustrating experience—especially when it affected your daughter’s ability to use her phone. Charging issues and frequent glitches on a new device are definitely not expected. You may want to try these quick steps: Check the charging port for debris or lint that could block the connection Restart the phone to clear temporary software issues Install the latest iOS update (Settings > General > Software Update) Test another charging cable and adapter to rule out accessory issues If the phone still won’t charge by cable or continues to glitch, Apple can run diagnostics and review repair or replacement options under warranty here: 👉 https://support.apple.com/iphone
1 out of 5 stars
9 April, 2026
originally posted on ATT.com
Bad phone
Phone keeps crackling not great
5 out of 5 stars
6 April, 2026
originally posted on ATT.com
Loving this iPhone 16
Love this phone and it’s camera and pictures.
1 out of 5 stars
5 April, 2026
originally posted on ATT.com
Great love it
Love it. Glad I got it for granddaughter
5 out of 5 stars
24 March, 2026
originally posted on ATT.com
Teal16
I traded up from a 13 mini. I’m still getting used to the weight and size difference, I love the color and the way the phone functions. I am pleased with this purchase.
5 out of 5 stars
18 March, 2026
originally posted on ATT.com
Iphone
Nice phone, good deal. Very nice phone with all the updated features.
2 out of 5 stars
13 March, 2026
originally posted on ATT.com
Touch Screen
I am having trouble when I press the screen. It doesn't go to where I want it to without pressing numerous time
1 reply from AT&T CARE - Andres team - 17 days ago
Hello there, Norma! We’re sorry to hear about the trouble with your iPhone 16 screen. You should definitely not have to press multiple times to get a response from a new device. Before heading to a store, we recommend these quick steps: • Check for Software Updates: Go to Settings > General > Software Update to ensure you're on the latest iOS, as this often fixes touch-response bugs. • Screen Protector Check: If you’re using a screen protector, ensure it’s properly aligned and designed for the iPhone 16. • Touch Settings: Go to Settings > Accessibility > Touch > Accommodations to ensure 'Ignore Repeat' or other delay settings aren't accidentally turned on. If the issue persists, your phone is covered by its manufacturer warranty. Please visit an Apple Store so a technician can run a diagnostic on the screen's hardware. Thanks for your review—we want your new iPhone to work perfectly for you!
1 out of 5 stars
25 February, 2026
originally posted on ATT.com
Why do I have to get a new phone every few years?
So much technology these days is designed to become obsolete and not be repaired. I’m so annoyed every time I need to get a new phone. This one is harder to hold and most software changes are net negative. I *hate* the “Liquid Glass” and had to find a weird workaround to minimize its annoyance level. I wish Apple and other tech companies would respect customers who don’t want to re-learn a new system every couple of years and just offer something steady and basic.
5 out of 5 stars
20 February, 2026
originally posted on ATT.com
Lightweight
Light phone, great shape,
5 out of 5 stars
19 February, 2026
originally posted on ATT.com
its great
my daughter loves it !!
4 out of 5 stars
16 February, 2026
originally posted on ATT.com
beautiful phone, performs well
I recently switched from Android to iPhone and it has been a bit of an adjustment. Over all, Its a great device and I'm happy with my purchase.
5 out of 5 stars
29 January, 2026
originally posted on ATT.com
Great phone! Two thumbs up!
I love my new phone. So far so good.
1 out of 5 stars
27 January, 2026
originally posted on ATT.com
Mom's sos function keeps going off.
Mom's sos function keeps going off.
1 reply from AT&T CARE - Isabella team - 3 months ago
Hello there and thank you for reaching out. We're sorry to hear that your mother's phone is repeatedly entering SOS mode. We understand how important it is to stay connected, and we regret that you're experiencing this issue. This situation can occur for several reasons, such as limited coverage in your area or issues with carrier settings. We’d be happy to help you resolve this. Please complete our self‑service form: https://www.att.com/get-support/?source=ILC309046520 Once submitted, our team of experts will review it and contact you as soon as possible. We appreciate your patience and hope we can resolve this quickly for your mom. Thank you for being part of AT&T.
5 out of 5 stars
25 January, 2026
originally posted on ATT.com
iPhone 16 Teal
Love the color, not heavy.
5 out of 5 stars
21 January, 2026
originally posted on ATT.com
It’s a great iPhone.
Great iPhone for my teen.
1 out of 5 stars
19 January, 2026
originally posted on ATT.com
Repeated Complete Network Failures
I purchased this phone in December 2025, and it has gone completely offline at least five times. On each occasion, Wi-Fi, cellular service, and internet access all stopped working for several hours, making it impossible to send or receive calls, texts, WhatsApp messages, or use any apps. This often happened at very inconvenient times. I need to have this phone replaced.
1 out of 5 stars
19 January, 2026
originally posted on ATT.com
Phone crashed after a month
Phone Crashed after a month ATT told me to take it to Apple and Apple had to rebuild it
1 out of 5 stars
16 January, 2026
originally posted on ATT.com
Bad service
Service sucks on this phone
5 out of 5 stars
16 January, 2026
originally posted on ATT.com
iPhone 16
I really enjoy my new IPhone 16 and love the color. So far it has been very dependable and I love the new options.