99.2"W Modern Deep Seat Chenille Sofa, Ultra-Soft Cloud-Inspired Sofa Couch for Living Room, Bedroom and Apartment, Gray - ModernLuxe
$532.99 reg $859.99
Sale save $327.00 (38% off)
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4.5 out of 5 stars with 27 ratings
$1,670.00 - $1,812.99
reg $3,257.00 - $3,445.00 Sale
3.7 out of 5 stars with 3 ratings
1.0 out of 5 stars with 2 reviews
comfort: 1 out of 5
design: 1 out of 5
ease of assembly: 1 out of 5
quality: 1 out of 5
value: 1 out of 5
0% would recommend
2 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
2 June, 2025Verified purchase
Bad product
Please look at all photos 1st photo this couch is 1/2 the size of my standard couch 2nd photo we had to tear the fabric in the liner in order to find the screw holes, 3rd photo the 1/2s DO NOT LINE up exactly correct 4th photo the fluff is inconsistant through out even with proper expansion time 5th picture the zipper fell off had to be professional put back on and sewed into place - so I call customer service after sitting on it for a few days and they want me to put it in the box in order to return it - It was vacuum sealed and would probably take 1/2 a dozen boxes- I tried to speak to a supervisor and Cherrie (from online chat) refused to help me- first and probably LAST big purchase from Target - so frustating!!!!!!!!!!!!!!!
1 reply from MODERNLUXE team - 8 months ago
Dear Customer, thank you for choosing our product and we sincerely apologize that our product failed to meet your expectations. To ensure a prompt and accurate solution, please contact our brand's dedicated customer service team via email at targetml@outlook.com. Our team will give your case priority attention and work with you to find a satisfactory resolution. However, regarding the size issue you mentioned, the dimensions of this sofa are clearly stated on the product page as 99.2"W x 41.7"D x 33"H. This size is designed to provide ample and comfortable seating and sleeping space. For the inconsistent problem, the filling may have been unevenly compressed during long-distance transportation. We suggest manually patting and adjusting the filling, which should significantly improve the evenness. Once again, we apologize for the inconvenience caused and appreciate your feedback, which helps us identify areas for improvement. We hope to have the opportunity to resolve the problem for you. Best regards, ModernLuxe
1 out of 5 stars
Thumbs down graphic, would not recommend
31 May, 2025Verified purchase
No instructions
Does not come with instructions
1 reply from MODERNLUXE team - 8 months ago
Dear Customer, the product package should include an instruction manual. Could you please double-check the package to see if it was missed? If after checking you still cannot find it, feel free to contact us at our customer service email targetml@outlook.com, and we will promptly send you a digital copy of the instruction manual. Thank you for your understanding, and we’re here to assist you if needed! Best regards, ModernLuxe