ModernLuxe Oversized Armchair, Upholstered Accent Chair, Single Sofa Lounge Chair for Living Room/Bedroom, Matcha Green

Dear Customer, thank you for choosing our product, and we sincerely apologize that it did not meet your expectations. However, we would greatly appreciate the opportunity to provide some clarification. Regarding the cushions, as they are foam-filled, they undergo compression during shipping to ensure convenience and safety. This compression may result in a slightly flat when first used, as the foam hasn’t had a chance to fully expand. We recommend allowing the cushions to rest for a period of time and gently patting them—this will help the foam fluff up, improving their comfort. Besides, we strive to deliver furniture that is both aesthetically pleasing and comfortable, and every aspect of this sofa development, from material selection to structural design, aligns with this goal. So, we would be grateful if you could share more details about what specifically felt unsatisfactory. Please feel free to contact our customer service team directly, and we will promptly follow up to resolve any issues and ensure your satisfaction. Guest Services contact information will be found after you click the【Sold & shipped by】button, at the bottom of the page or in the separate【Contact】section. Thank you for your understanding, and we sincerely hope to have the chance to make this right for you. Best regards, ModernLuxe

Dear Customer, thank you for choosing our product. We are truly sorry that the item did not meet your expectations, but please allow us to explain. Our chair cushions are filled with high-density sponge, which is carefully selected to bring comfortable experience to our customers. However, due to long-term compression during transportation, the sponge may not be fully fluffed up when you first use it, leading to the flat feeling and discomfort you encountered. We recommend leaving the chair to stand for a period of time and gently patting the cushions until they are fully fluffed. You will notice a significant improvement in comfort after this process. If you are still not satisfied with the chair afterwards, please feel free to contact our customer service team directly. We will reply to you promptly upon receiving your message and do our best to ensure your satisfaction. Guest Services contact information will be found after you click the【Sold & shipped by】button, at the bottom of the page or in the separate【Contact】section. Thank you for your understanding. We hope to have the opportunity to provide you with more satisfactory products and services in the future. Best regards, ModernLuxe

Dear Customer, thank you for choosing our products and we are truly sorry to hear that it has not met your expectations. However, please allow us to explain that the backrest features high-density sponge, which is engineered to provide customers with optimal comfort and relaxation. The initial lack of comfort you noticed may be due to the long-term compression during transportation and storage, which prevents the sponge from being fully fluffy when first used. We kindly ask you to leave the chair unused for a period of time and gently pat the backrest. Once the sponge regains its full fluffiness, the comfort level will significantly improve. If you still feel unsatisfied after trying this method, please contact our customer service email. We will respond to you promptly and provide a solution that meets your needs.Guest Services contact information will be found after you click the【Sold & shipped by】button, at the bottom of the page or in the separate【Contact】section. Thank you for your understanding. We hope it helps resolve your issue and look forward to the opportunity to provide you with more satisfying products and services in the future. Best regards, ModernLuxe

Dear Customer, thank you choosing our chair and taking the time to share your kind feedback! We’re truly delighted to hear that this chair meets your needs and hope to have the opportunity to provide you with more great products and services in the future. Have a nice day!

Dear Customer, thank you for taking the time to share your kind feedback about our chair! We are delighted to hear that you love the chair. It’s wonderful to confirm that our product has met your needs. We sincerely hope this chair will accompany you through many more pleasant leisure moments ahead. Have a nice day!

Dear Customer, we’re delighted to hear that you love our chair! May this chair accompany you through many wonderful and relaxing moments ahead. Have a nice day!

Dear customer, thank you for your careful comments, your satisfaction is our goal. Thank you for your appreciation of the comfort, design and size of our products. Your praise is our greatest affirmation and encouragement, we will strive to do better. Have a nice day! --ModernLuxe

Dear customer, thank you for taking the time to review our product. The stuffing in the backrest of our chairs is already sufficient. If it is made thicker, it will affect the depth of the seat and your sitting comfort. Thank you for your valuable suggestion, and we will continue to improve our products in the future. Please feel free to reach out to our customer service at targetml@outlook.com with any comments, problems, or suggestions while assembling and using. We will provide help as soon as we can. Have a nice day!--ModernLuxe

Dear customers, we are very honored and excited to get your support! Thank you for repurchasing our product. Thank you for your support and recommendation of our products. Thank you for your appreciation of the beautiful design and comfort of our products. In the future, we will return your trust in us with more rapid and professional services. Have a nice day! --ModernLuxe

Hello, We are so grateful for your review. Thanks for sharing your rating with us and the community. We’re glad to hear you enjoyed the size and craftsmanship of the chair. Again, thank you so much for taking the time to leave your rating. We appreciate your business, thank you and have a nice day!--ModernLuxe

Dear customer, thank you for choosing and being satisfied with our products. We will try our best to bring you a better shopping experience and we appreciate your business, thank you!--ModernLuxe