4-Piece Artificial Christmas Set, Garland, Wreath and Set of 2 Entrance Pre-lit Xmas Tree with LED Lights, Green-ModernLuxe

Dear Customer, we sincerely apologize that the product you received did not meet your expectations. However, please allow us to explain that the product images on our website do showcase the white and green color combination, which is designed to create a festive atmosphere. However, we are still sorry for any inconvenience or disappointment this has caused. In case you are interested, we also offer a variety of fully green Christmas trees in our collection. You can visit our brand page to browse and see if it meets your needs. We hope to have the opportunity to serve you better in the future. Best regards, ModernLuxe

Dear Customer, we sincerely apologize that our product did not meet your expectations. However, please allow us to explain. All our items undergo quality checks before packaging to ensure stability and structural integrity. Under normal circumstances, the tree should stand firmly as designed, there may be some special circumstances. We’re concerned to hear about the issues you encountered and would greatly appreciate the opportunity to resolve this for you. Please contact our customer service team and we’ll respond promptly to assist with arranging a satisfactory solution. Additionally, we’re committed to delivering aesthetically pleasing and well-crafted decor—our material selection and production processes are guided by this principle. So, could you please share more details about what specifically did not meet your standards? We will also respond promptly. Guest Services contact information will be found after you click the【Sold & shipped by】button, at the bottom of the page or in the separate【Contact】section. Thank you for bringing this to our attention. We look forward to addressing your concerns. Best regards, ModernLuxe