122"W U-Shaped Sectional Sofa Couch with Ottomans, 6-Seat Corduroy Fabric Sleeper Comfy Deep Seat Couch for Living Room, Orange - ModernLuxe
$792.99 reg $1,219.99
Sale save $427.00 (35% off)
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$1,017.99 - $1,107.99
reg $1,924.00 - $2,105.00 Sale
3 out of 5 stars with 2 ratings
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3.7 out of 5 stars with 9 ratings
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1.0 out of 5 stars with 2 reviews
design: 2 out of 5
ease of assembly: 1 out of 5
quality: 2 out of 5
sturdiness: 2 out of 5
value: 1 out of 5
0% would recommend
2 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
20 October, 2025Verified purchase
very mid tier couch
you cannot build this couch by yourself, so be prepared to contact your father figure. also, had no idea I would have to build it in the first place. the instructions are fine BUT the items had incorrect stickers on them and the hardware package came busted so all the pieces were mixed up. the couch overall is.. ok. I hate the support pillows. they're extremely flimsy and not fluffy at all. I need to find a way to stuff them up more.
1 reply from MODERNLUXE team - 3 months ago
Dear Customer, we are truly sorry to hear that the product has not met your expectations—this is certainly not the experience we want you to have. Regarding the support pillows, as they are foam-filled, the compression during long-term transportation and storage may cause them to feel uncomfortable and not fluffy enough when first used. If you let them sit for a period of time and gently pat them until they fully fluff up before use, the experience will be much better. If you are still dissatisfied afterwards or encounter any other issues, you can contact our dedicated customer service team at any time, and we will serve you promptly. Guest Services contact information will be found after you click the【Sold & shipped by】button, at the bottom of the page or in the separate【Contact】section. Besides, we also appreciate your feedback, which has been forwarded to the relevant team for improvement to avoid similar situations from happening again. Thank you for your understanding, and we hope to have the opportunity to provide you with more satisfactory products and services in the future. Best regards, ModernLuxe
1 out of 5 stars
Thumbs down graphic, would not recommend
6 March, 2025Verified purchase
DO NOT BUY!!
Do not buy this couch!! It comes in three very large boxes vacummed sealed. After taking two hours to build it, it turned out to be a terrible couch!! Rock hard with no support. I contacted target they said they could pick it up as is within 7-10 days for a refund. When I asked them to schedule the pick up they told me it could not be done. (Conversation saved I have proof). I’m thinking they thought I would say no to the pick up if I needed to wait that long but when I said yes since I have no other option they would not pick it up or refund it. DO NOT BUY IT! COUCH IS WORTH $50!! AND CUSTOMER SERVICE LIED!!!
1 reply from MODERNLUXE team - 10 months ago
Dear Customer, we are truly sorry to hear that the couch did not meet your expectations. Regarding the firmness of the cushions, since they are foam-filled and vacuum-sealed for shipping, they may feel uncomfortable at first due to the compression. After leaving the couch to rest for a while, it should regain its proper shape and become more comfortable. If after some time the couch still doesn't meet your expectations, please feel free to send us pictures and a description of the issue to targetml@outlook.com, and we will do our best to find a satisfactory solution for you. As for the return, we fully comply with Target's return policy, and under normal circumstances, a refund is certainly possible. We suggest contacting Target customer service again to confirm the return process. Thank you for your understanding, and we hope to resolve this matter to your satisfaction. Best regards, ModernLuxe