Wood and Brass Ribbon Holder - Hearth & Hand™ with Magnolia

I was very excited about this item but sadly, it was thrown in a box without any protective packaging materials. Very disappointing. Target, you can do better..

Well, it seems I am not alone in my review. Mine also came completely disassembled and missing the bar. Had to return.

It was missing the metal rod to hold the ribbon

Rating is for TARGET shipping NOT the product... Received shipment and was nothing more than a pile of wood. Genius' who packed the thing put it in a box two time the size of the item, with zero packing material in it. It had rattled around the box so much during shipping that it had all broken apart. Terrible.

Very excited for this item. Sadly was thrown in a box with no padding or cushion to stabilize. The box came broken and in pieces. Very disappointed

Really cute but arrived with a piece missing :/ i can fix it myself but it’s annoying

I initially saw this product in the store and was so excited about it I went online later to order. After reading the reviews about poor packaging and missing parts I decided to try store pickup/drive-up. I made a special trip only for this item. It was brought out to me and I immediately noticed the top bar was missing. I was able to return it without getting out of the car. Disappointed. Overall the quality of the item looks great. Hopefully some corrections can be made to fix packing/missing parts to give this ribbon organizer another chance.

My item came with a missing bar and drawer and the bottom was broken off. Unfortunately, I will be returning it.

The item was not wrapped before putting in the box to deliver. Came with the knob broken. Besides this, item is very cute!

I was really looking forward to using this but both that I ordered came completely broken. They were not packaged well at all. Really disappointed.

It could be a nice product if Target would package it better. It was thrown in a big box with the ribbon and wrapping paper I ordered with no other packaging materials keeping it safe inside. It also didn’t come with the bar to hold the ribbon so it’s useless without providing my own bar. I set up a return. I only recommend if you buy it in person.

Was excited to order as gifts, but...... we ordered 6 of these and when they were boxed they were all thrown into an excessively large box with a minimal amount of paper thrown in - the photo shows the paper that was somehow supposed to keep these wood boxes from bouncing around and into each other. They should have been packaged individually - but all 6 were thrown in together and the result was broken and scratched boxes............. I have never seen such poor packaging - Target what are you thinking, no wonder you have lost so much business.......never again

don’t order this online not unless you want it to arrive broken

came broken.

The product just came in a box with no bubble wrap, item came completely apart.

Ordered this product twice, one store pickup, and the other is through shippitn. both the times its missing the top metal bar.

Only docking stars because Target keeps shipping this to me by throwing it in the box without ANY packing materials and it keeps arriving busted up.

I ordered one of these a few years ago and it came without the removable ribbon holding rod. Couldn't get a replacement because it was sold out. Just ordered two more and they both arrived without the same piece. Also they were just thrown into the shipping box with no protection. What is going on? Otherwise the boxes are nice and the drawers move easily. I still haven't found replacement bars so they are just sitting around.

The real wood, rustic look appealed to me. Unfortunately, when I received it, the wood had warped so that the drawer and ribbon bar didn't fit in their allowed spaces makingf it unusable. I will return.

Poor Quality, cheap materials. Every Ribbon holder at my local store was split at the corners, full of worm holes filled with putty , the curved sides are not sanded symmetrical and are full of bumps it probably cost magnolia about $2-$3 to have these made and they are charging $25 LOL