Voll Chesterfield Tufted Fabric Club Chair with Nailhead Trim Beige/Dark Brown - Christopher Knight Home
$863.99
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3.0 out of 5 stars with 1 reviews
comfort: 3 out of 5
design: 5 out of 5
ease of assembly: 5 out of 5
quality: 2 out of 5
value: 2 out of 5
0% would recommend
1 recommendations
3 out of 5 stars
Thumbs down graphic, would not recommend
19 January, 2023
If not damaged, it's lovely.
If you can get one that’s not damaged they are lovely. My first of 2 chairs purchased came with a broken front board and today the replacement arrived with the sand damage, but even worse. Now I am waiting on pickup for the second damaged chair so I can reorder another replacement because Target can’t just send a replacement for a damaged replacement. 😡😔 I will also note that I purchased the couch at the same time as the two chairs and it too was damaged. This is my first time ordering furniture through Target and I am being frustrated. I’ve spent over two hours in the phone with customer service and I still don’t have my second chair in usable condition so I am one chair short of hacking places for my family to sit. They offered no discount or anything for the third replacement that I have to reorder due to this issue and can’t even set up delivery with someone other than FedEx which is who has delivered it damaged twice now, but somehow UPS picks up the damaged items each time. Needless to say, I will not be ordering any furniture from them after this experience.
1 reply from Christopher Knight Home team - 3 years ago
Hello, Thank you for your comments. We highly value all customer feedback and apologize for any difficulties you may be experiencing with this club chair. Your customer satisfaction is very important to us! -Customer Service Agent