Timex Alarm Clock with Fast Wireless Charging Station - Black TWW30B

A: Hello, Connie. Thank you for your inquiry. While we would like to assist you, Timex alarm clocks are manufactured and serviced by another company. Please contact SDI Technologies, Inc. customer service through this link: https://support.ihome.com/hc/en-us/requests/new.

A: Thank you for your question. The alarm sound on this product is preset, and the unit is designed to use that single built-in sound.

A: Hello, Lisa. Thank you for your inquiry. Timex clocks are manufactured by other entities and serviced through authorized channels. SDI Technologies, Inc. provides customer service support and handles all questions about alarm volume and other clock functions. They are best equipped to assist you, so we recommend contacting their customer service directly through this link: https://timexaudio.com/support/contact/.

A: The battery back-up system will maintain clock and alarm settings in the event of a temporary power failure (2 AAA batteries required). from their products page

A: Thank you for reaching out. For specific product details such as battery type, availability, or repair support for Timex clocks, we recommend contacting SDI Technologies—the manufacturer of Timex clocks—directly. You can reach them through their support page: https://timexaudio.com/support/contact/.