Soho SOH715 Hand Tufted Indoor Rugs - Safavieh
$108.99 reg $215.00
Sale save $106.01 (49% off)
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17 October, 2025Verified purchase
Beautiful but WET AND MOLDY
This is the second rug I ordered from this brand… they arrive damp with the strongest mold odor ever…. The rug is beautiful but even with carpet deodorizer I can’t get the mold smell to go away
1 reply from SAFAVIEH Product Expert team - 3 months ago
We’re sorry that you had a poor experience with our product. We strive to assure that only top-quality products carry the Safavieh brand. Please see below suggestions to deal with the rug smell. a. Air the rug out first in a clean, well-ventilated area, like a porch for a few days (a garage is not recommended unless the windows or the doors are open) b. Turn on the air conditioner or place fans within the space where the carpet is located and keep the windows and doors open. This way will help enhance the flow of air in and out of the space. c. If you have an air-ventilation system (ducts that exchange indoor for outdoor air) keep this running for at least 48 hours after the rug is installed. You can run it for more if the odor is still present. d. Vacuum the rug