Santa Lucia 4pc PE Wicker Patio Conversation Set - Brown - Christopher Knight Home: Outdoor Seating with Coffee Table
$639.99
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3.3 out of 5 stars with 6 reviews
ease of assembly: 3 out of 5
quality: 4 out of 5
value: 5 out of 5
50% would recommend
4 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
4 May, 2024Verified purchase
Missing hardware and Instructions.
Furniture looks like it will be nice for the price however, the box arrived missing both the instructions and the hardware for assembly. Target does not make it easy to get assistance after an order has arrived. Will keep the furniture and purchase hardware from a local hardware store.
1 reply from Christopher Knight Home team - 2 years ago
Hello Stacie F, Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience you experienced with your recent purchase of the Santa Lucia 4pc PE Wicker Patio Conversation Set. Your feedback is invaluable to us as we continuously strive to improve our products and services. We understand how frustrating it can be to receive a product without the necessary hardware and instructions for assembly. This falls short of the high standards we set for ourselves, and we are deeply sorry for any inconvenience this may have caused you. While we regret that your initial experience with us was not as seamless as we would have liked, we are committed to making it right for you. May you please contact Target's Customer Support Team for further assistance and possible options to remedy the problem? Once again, we apologize for the inconvenience you experienced, and we appreciate your patience and understanding as we work to resolve this matter to your satisfaction. Thank you!
1 out of 5 stars
Thumbs down graphic, would not recommend
5 October, 2016
Poor quality for price
3 of the pieces arrived with broken pieces of wicker (plastic), one of the chair legs wicker is loose at the base, will unravel in no time. The overall quality is cheap, cushions are super thin - not worth $639.00. I do not see this furniture lasting beyond a season on a balcony that gets full afternoon sun. For this reason, unfortunately, I will be returning the furniture.
1 reply from Christopher Knight Home team - 6 years ago
Dear customer, Thank you for your comments. We highly value all customer feedback and apologize for any difficulties you may be experiencing with this product. Please contact Target Customer Support and they will contact us directly to provide you further assistance needed. Your customer satisfaction is very important to us!
4 out of 5 stars
Thumbs up graphic, would recommend
18 February, 2016
Nice simple set
I chose this set because there are fewer cushions to worry about replacing. For assembly: It took 2 of us about 2 1/2 hours using 2 Allen wrenches and hand-tightening. (Only one wrench was provided). Decently priced. We'll see how well it holds up.
5 out of 5 stars
Thumbs up graphic, would recommend
12 November, 2015
Beautiful
it was and is beautiful
5 out of 5 stars
1 October, 2015
Perfect porch furniture set
My wife and I are very pleased with this purchase. It was by far the cheapest four piece set of comparable furniture that we saw after several hours of Internet searching. Target got it to us several days before promised. The assembly was very easy. It took my wife and I about half hour with electric screwdriver.