Refurbished: Samsung Galaxy S23 Ultra 256GB S918U Green Unlocked Smartphone - Seller Refurbished.
$419.99
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The Samsung Galaxy S23 Ultra is highly praised for its robust performance, excellent camera quality, and long-lasting battery life. However, some guests have reported issues with the phone randomly shutting down, and the lack of an SD card slot. The S Pen is a popular feature, but some guests have reported losing it due to it not being trackable.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 2432 reviews
5 out of 5 stars
9 December, 2024
originally posted on Samsung US
Best Phone Hand Down
Coming from the Note 20 ultra, it's big difference.
1 out of 5 stars
15 February, 2024
originally posted on Samsung Canada
Not happy
I'm not reieving text and when I send one, it buffers for a long time. Not recieving phone calls either. I'm using this phone for business. Horrible on Android auto.
1 reply from Samsung Support Team team - 2 years ago
Hello, thank you for reaching out. We're here to help. Could you please tell us more about the situation? Get in touch at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/).
4 out of 5 stars
2 February, 2024
originally posted on Samsung US
Great phone. Unmatched jack of all trades.
Phone is nearly bullet proof. Great cameras, great performance. Zoom features came in clutch on multiple occasions. First one worthy of surpassing my beloved S21 Ultra. I literally need to nitpick to find a problem but if I must mention one thing it is the battery life. It is good for a normal day but using it on our cruise had me anxious about the battery life. In all fairness I did take a lot of video and pictures and it held up acceptably enough. Other than that the built in keyboard decided to freeze and not pop up when I needed it so I had to restart the phone and all was well after that. 10 out of 10 recommend
5 out of 5 stars
20 January, 2024
originally posted on Samsung Canada
Awesome galaxy s23 ultra phone
I got this phone when it first came out and I love it alot
1 reply from Samsung Support Team team - 2 years ago
Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.
4 out of 5 stars
30 December, 2023
originally posted on Samsung US
23ultra
Please n Please improve the camera quality. Each n every year I use different ultra phones. But it can compete with iPhone camera.
5 out of 5 stars
29 December, 2023
originally posted on Samsung US
perfect
damm good and very very very happy. world wide surprise,
5 out of 5 stars
20 December, 2023
originally posted on Samsung US
Please SAMSUNG
Please SAMSUNG CAN I GET SAMSUNG S23 ULTRA FOR FREE
5 out of 5 stars
20 December, 2023
originally posted on Samsung Canada
Awesome device
The Galaxy S23 is an amazing smart phone, it has exceeded my expectations, I was skeptical about using the S series because I had been used to the Samsung note series, but this is the ultimate smart device to have .
5 out of 5 stars
20 December, 2023
originally posted on Samsung Canada
Samsung Galaxy S23 ultra
Nothing bad to say about this phone. Excellent camera, battery life, speed, screen quality etc
5 out of 5 stars
19 December, 2023
originally posted on Samsung Canada
Great phone
I bought this S23 ultra few months ago and I am extremely happy with it. Excellent photos and overall great experience. I was using note 20 ultra and S23 ultra is far more better than it.
5 out of 5 stars
19 December, 2023
originally posted on Samsung Canada
Performance
I bought this at the start of my semester and was very excited because I love playing games and the brightness, the natural colors, the performance of this phone brought my gaming experience to a next level.
5 out of 5 stars
18 December, 2023
originally posted on Samsung US
Love it!
I actually switched from an iPhone which I've had since the iPhone 4! I wanted something new and im so glad I switched. I love my galaxy s23 ultra! The only thing I would change is the color. They didn't have the purple in stock when I went. The phone has great features, amazing camera and just great!
5 out of 5 stars
10 December, 2023
originally posted on Samsung US
Best EVER
I bought this and it's PERFECT super fast works perfect best pictures ever
5 out of 5 stars
10 December, 2023
originally posted on Samsung Canada
great mobile
(This review was collected as part of a promotion.) got it at black friday sale price. replaced my iphone 13 pro
1 reply from Samsung Support Team team - 2 years ago
Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.
5 out of 5 stars
9 December, 2023
originally posted on Samsung Canada
Best phone I've owned
I'm so happy i purchased this phone! This is the best phone I've ever owned or used. The photos are fantastic, all the photos I take look professional. I love the fact I can use my stylus to write grocery lists on my phone and to custom my calender. Watching videos on my phone look amazing! I highly recommend this phone (I already got my dad and sister to also get this phone hehe)
4 out of 5 stars
1 December, 2023
originally posted on Samsung US
Beautiful phone
A little heavy but a solid phone. Wish the green was a brighter color
4 out of 5 stars
29 November, 2023
originally posted on Samsung US
Red color disappointing
Havent had the phone for long, but overall is extremely similar to my S21+. The phone is a bit heavier and long for someone with small hands like me. What I didn't like is that this phone in red looks more orange than red. The previous phones had a vibrant red that was beautiful. This one really disappointed me.
1 out of 5 stars
25 November, 2023
originally posted on Samsung US
Irreconcilable Differences
The biometrics are so bad on the S23 Ultra. I refuse to accept the continuous frustration.
1 reply from Social Commerce team - 2 years ago
Hi there Matt, Thanks for taking the opportunity to review your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your phone's fingerprint sensor provides a convenient and secure way to unlock your phone and keeps your personal information safe. If you are having trouble using your fingerprint sensor there are a few things to consider. Check out, "Samsung phone is not recognizing fingerprints" for some great troubleshooting steps to help resolve what you might be experiencing with your device. Without knowing more details about what you are actually experiencing with your biometrics on your Galaxy S23 Ultra, I recommend reaching out to Samsung Support at your earliest convenience for further assistance and/or troubleshooting. Thank you for being a loyal Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/troubleshooting/TSG01200322/
5 out of 5 stars
18 November, 2023
originally posted on Samsung US
Amazing Features
I bought two weeks ago. The style, color and features are amazing. The connectivity with my Samsung buds and watch is seamless.
1 out of 5 stars
16 November, 2023
originally posted on Samsung Canada
Video lag and stutter
Playing videos on the s23 ultra lag and stutter, apparently this a common and well known problem. Beyond disappointed cause this was one of the main reasons I bought this phone for.