Refurbished: Samsung Galaxy S21 Ultra 5G 128GB G998U Phantom Black Unlocked Smartphone - Seller Refurbished.
$234.99
colorphantom black
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4.8 out of 5 stars with 4492 reviews
quality: 3 out of 5
value: 2.75 out of 5
66% would recommend
6 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
14 July, 2025Verified purchase
low quality
Low quality, screen came off
1 reply from Samsung team - 6 months ago
Thank you for sharing your experience with the Galaxy S21 Ultra. We are truly hate to see that you encountered difficulties with the screen detached. We understand how frustrating this can be, and we would like to gather more information from you to address the situation better. Please reach out to our support team, and we will work together to find a solution. Remember, Samsung offers a 12-month limited warranty for manufacturer defects, and you can also explore Samsung Care+ for additional coverage and support on eligible devices. Your satisfaction is important to us, and we look forward to hearing back from you. -Kelvin
5 out of 5 stars
Thumbs up graphic, would recommend
14 March, 2025Verified purchase
EXTREMELY SATISFIED!
Everything about this phone is perfect! Works just as bran new. Never thought I would get such good quality from Target! I give this all 5 stars!! I'm buying at Target forever!!!
5 out of 5 stars
Thumbs up graphic, would recommend
29 January, 2025Verified purchase
Samsung galaxy S21 ultra
Love the phone and was delivered on Time
1 out of 5 stars
Thumbs down graphic, would not recommend
23 December, 2024Verified purchase
Upset
This was an unauthorized purchase
5 out of 5 stars
Thumbs up graphic, would recommend
16 October, 2024Verified purchase
Great phone!
The phone works great and with the camera I got a realy good picture of the moon! The touch screen is great and the camera works great as well. I would definitely recommend it!
4 out of 5 stars
21 April, 2024
originally posted on Samsung US
Great Device with some tiny issues
It is a great phone, but from factory I have an issue with AOD, it is always very dim even after doing all the neccessary troubleshooting. Also sometimes I feel that adaptive refresh rate is not working 100%.
5 out of 5 stars
Thumbs up graphic, would recommend
9 April, 2024Verified purchase
Great phine
This phone is perfect. No issues at all. Shipping was super fast as well. Very good product.
2 out of 5 stars
19 October, 2023
originally posted on Samsung US
Phone freezes and restarts on a regular basis
I bought this phone over a year ago brand new. It keeps freezing and restarting. It happens at least a few times a day, sometimes more. To be honest the camera is the only good thing about this phone. Performance wise, it sucks. I am in the middle of scrolling through an app or using Google maps and out of it just freezes and I have to wait for it to reboot to start resume what I was doing. This is not an uncommon issue with this device. I have read online hundreds of testimonials of people reporting the same thing, so I know it's not just my device. Samsung refuses to replace the phone. Overall it's a mediocre phone if I can't use it since it always crashes.
1 reply from Social Commerce team - 2 years ago
Greetings Alex, Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S21 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Be sure to check out the article that I have linked below for you titled, "Samsung phone or tablet freezes and crashes" for some quick troubleshooting steps that you can take to help resolve what you have been experiencing with your device. Feel free to reach out to Samsung Support afterwards if you would like any additional assistance and/or help with troubleshooting your device. Thank you for being a dedicated Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/troubleshooting/TSG01001416/
5 out of 5 stars
23 April, 2022
originally posted on Samsung US
Great phone!
[This review was collected as part of a promotion.] I upgraded from the note 20 ultra and even though a miss the S pen I love this phone!
4 out of 5 stars
20 April, 2022
originally posted on Samsung US
The camera sold me
[This review was collected as part of a promotion.] I really love the camera quality and the macro lens, the only complaint is the size of the phone.
5 out of 5 stars
18 April, 2022
originally posted on Samsung US
The best phone in the world
[This review was collected as part of a promotion.] Great phone just love it it doesnt dissapoint great feautures and the camara zoom is the best
5 out of 5 stars
16 April, 2022
originally posted on Samsung US
Gets the job done.
Great technology that keeps improving and getting the job done with varieties of widgets and customizations.
5 out of 5 stars
15 April, 2022
originally posted on Samsung US
Great phone!
[This review was collected as part of a promotion.] I bought it a few months ago. I can do literally anything on it. I have done proyects, taking studio like photos and more. I highly recommend.
5 out of 5 stars
13 April, 2022
originally posted on Samsung US
Fast and fun and easy to use
[This review was collected as part of a promotion.] It's very intuitive, with a lot of features. Doing searches shows just how fast this phone can be, as I routinely beat out my friends' search times.
5 out of 5 stars
13 April, 2022
originally posted on Samsung US
Great Phone. Looking forward to the S22 Ultra
[This review was collected as part of a promotion.] Replaced my last Note 9+. I miss the pen but the phone is great.
5 out of 5 stars
13 April, 2022
originally posted on Samsung US
The phone is dynamite!!!
[This review was collected as part of a promotion.] I have this phone for a month and traded in my Note 20+ and it feels better in your hand faster and the camera is the best ive never been able to take photos like i am now. Amazing picture quality.
5 out of 5 stars
13 April, 2022
originally posted on Samsung US
Great Ease of Use
[This review was collected as part of a promotion.] Always have had a Galaxy but tried a iPhone, came back to this one and remembered why I enjoyed the ease of the Galaxy phones
5 out of 5 stars
13 April, 2022
originally posted on Samsung US
Top of the line!
[This review was collected as part of a promotion.] Super fast and responsive! Takes great pictures without any effort.
5 out of 5 stars
13 April, 2022
originally posted on Samsung US
Great features
[This review was collected as part of a promotion.] I absolutely you this phone not only is it fast but the pictures are beautiful and clear!
5 out of 5 stars
13 April, 2022
originally posted on Samsung US
Great Phone with features
[This review was collected as part of a promotion.] I've been using it for about a year and I really like it. it changes fast also everything pops up fast, long lasting battery life too. Loving it