SAMSUNG Galaxy Note 20 Ultra 5G Cell Phone, Factory Unlocked Android Smartphone, 512GB, S Pen Included, Mystic Black

[This review was collected as part of a promotion.] The agent Ferds was great from beginning to end need more folks like him

[This review was collected as part of a promotion.] Product is very slow and the screen is very dark. In some cases you cannot adjust the settings to get better viewing settings and must settle for a dark screen. Often times the TV with freeze or begins to flash uncontrollably the only real solution is to unplug the TV or reset to factory settings. This will happen a few times a month.

Hands down the worst TV I have ever owned in my entire life. It does not function correctly. It does whatever it wants to do and navigates to apps unprompted or doesn't work at all. It's laggy despite being hard lined into the modem and keeping the OS updated. I tried calling TCL and they told me to take the batteries out of the remote to see if it continues to happen, but the problem is that it does all of these things at random and I have not been able to force the problem to replicate through button presses. It has been less than a year of owning this TV and it gives me so much grief that I can honestly say I never should have wasted any amount of money on it. Absolutely trash. You're 1000x better off buying anything else.

[This review was collected as part of a promotion.] Riz was extremely helpful and patient . Answered all my questions. Thank you

Fatty resolved a problem with the Google TV. She patiently walked me through the steps. Voila! TV is working as it should.

[This review was collected as part of a promotion.] Bought TV 2 days ago. Had problems with the remote. Pam solved it very quickky. She was amazing!!!

LJ went above and beyond - great help! Great asset to your organization

[This review was collected as part of a promotion.] Maxinne was wonderful. Endlessly patient. I do wish the tv had an easier option for renewing apps but she solved my problem.

[This review was collected as part of a promotion.] Ranked by CHAT GPT #1 FOR SIZE PRICE AND VALUE My experience was completely confirmed and I look forward to a future remote with a scroll knob which I discussed with the also satisfied service customer agent Mona, who answered with in a minute and made my registration information clearly and easily available( completely painless especially because of her demeanor, pleasantness and patience and obvious concerns were Met?

[This review was collected as part of a promotion.] Riz. Was most help to resolve and issue I thought I had but she performed outstanding guidance for me Everything perfect thanks a million

[This review was collected as part of a promotion.] Ara helped me setup the tv when I couldn't figure out how. She was fantastic.

[This review was collected as part of a promotion.] I just want to thank Katy for her patience in helping me get my TV set up. She was extremely patient and kind to me in getting the correct setup of the big screen TV. She showed her patience and made me go through the setup properly. In addition her demeanor was very awesome and calm and helped me maintain my attitude. Thank you Katy for all of your help.

I love TCL BUT MOSTLY NICKO HE HELPED ME SET UP THE BEST SERVICE I HAVE EVER HAD!

[This review was collected as part of a promotion.] Xian was so patient with me in setting up my new TCL tv. Professional, helpful, and so kind. A great experience.

[This review was collected as part of a promotion.] Sem helped me setup the tv I bought yesterday. She was very helpful and stayed on the line until everything was up and running.

[This review was collected as part of a promotion.] Kiara was a great help in guiding me through some features on our new TCL tv. Very friendly and patient with my “grandmother” tech understanding. 😊

[This review was collected as part of a promotion.] I bought this TV in November 2023 and have been extremely impressed with it. The clarity of the picture is superb, sound is excellent, and choice of basic local channels as well as free movie channels makes this TV choice excellent. I am only on a TV indoor 4K antenna and receive excellent reception. I am not connected to pay cable subscription. TCL is an excellent choice for TV's. I have this in my bedroom and the 43" size is perfect.

Our Samsung tv died after less than only 18 months. Looked at alternative and chose the TCL TV as it has easy navigation. Needed some help in installing another app so called customer support. Nani was so very helpful to get all the setup complete, including connection to our LG soundbar.

[This review was collected as part of a promotion.] Bought this a few days ago and I'm amazed at the picture quality and sound at a great price.

[This review was collected as part of a promotion.] I ended up buying myself the 43" S Class 4K UHD HDR LED Smart TV with Google for my bedroom after my old TV bit the dust. The TV came very nicely packaged and there was no damage. The TV was easy to set up and the directions were easy to follow. It has a really nice picture, the colors are nice and crisp.