Samsung Galaxy Book5 Pro 360 16" 2 in 1 Laptop Ultra 7 256V 16GB 1TB W11H
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$1,570.80
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4.7 out of 5 stars with 318 reviews
5 out of 5 stars
14 January, 2026
originally posted on Samsung US
Great Computer
Love it! It’s a sexy fast and does everything that is expected for a computer.
5 out of 5 stars
13 January, 2026
originally posted on Samsung US
Excellent Galaxy Book5 Laptop
excellent laptop overall, Great graphics, slim, Pen is extremely sensitive and great for drawing or editing. keyboard pressing feel smooth and battery life is really good.
2 out of 5 stars
6 January, 2026
originally posted on Samsung US
Bad screens
My honest opinion is do not buy it unless you plan to use it as a desktop. The screens are week and apparently cannot stand up to normal everyday use as a . It runs smooth for the most part. Maybe a couple glitches in the HDMI here and there when running a samsung TV for a second monitor. Otherwise performance is fine. The screen however, not so much. As many others experienced, I randomly noticed a crack down my screen that eventually spread. The rest of the computer was pristine. I expected some pushback being physical damage, with no real way to show what caused it. Most likely the paper thin screen coupled, extremely thin and flimsy bezel, and the fact that the glass screen comes in direct contact with the metal (and any speck of dust, sand or debris) every time it closes. I had to battle samsung back and forth and start a BBB complaint before Samsung decided to fix it. Sadly this will be the last Samsung purchase I make. Dont make the same mistake with this computer until the screen issues are addressed.
1 reply from R&R Team team - 11 days ago
Greetings Nate, Thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Book5 Pro 360. We appreciate your feedback as we continue to make improvements on the durability and performance of our product line. Samsung offers a 12-month warranty on your PC for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that can be added to eligible devices to provide an additional layer of protection for you and your devices. It offers you that ultimate peace of mind for those unexpected situations in life like leaving your device behind in a coffee shop, spilling your drink on your keyboard, having your device stolen, or dropping and breaking your screen. With over 700 authorized repair locations available nationwide, getting back to what you love most is our top priority. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. Feel free to review the resources shared below to help resolve what you've described to be experiencing with your device. Let us know afterward if you have any questions or if you would like any further assistance by contacting Samsung Support at your leisure. Thanks for being a valued Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care+ smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Galaxy Book5 Pro 360 https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro-360/
5 out of 5 stars
5 January, 2026
originally posted on Samsung US
Great product
This is my second Samsung laptop. It’s lightweight, durable and easier to work with. The 360 feature gives me the flexibility to turn it into a tablet and that makes the product usage feel worth having. The stylus pen also is a big bonus when using it as a tablet.
5 out of 5 stars
31 December, 2025
originally posted on Samsung US
top pc 2 in 1
sharp, light, precise and powerful. need a better solution for not losing the pen
5 out of 5 stars
27 December, 2025
originally posted on Samsung US
A MUST have!!
Powerful and smooth interface. Minimal lag in gaming. Capable of going through multiple advanced spreadsheets simultaneously with no lag.
5 out of 5 stars
27 December, 2025
originally posted on Samsung US
Pro artist
Very happy with the laptop. The pen drawing experience is excellent. Highly recommend to other digital artists. Love the larger screen. Best track pad I've used.
5 out of 5 stars
26 December, 2025
originally posted on Samsung US
Happy
So far ive been very well pleased with my purchase. Little bit of a learning curve with copilot and for best performance a subscription. With purchasing the subscription im able to get things done very quickly. Research to writing papers to creating study guides. So im very happy with purchase.
2 out of 5 stars
26 December, 2025
originally posted on Samsung US
A beautiful--but fragile--laptop
I bought this laptop because it was one of the first with the Lunar Lake processor. It was my first Samsung laptop and probably my last. While I was aware of the screen cracking issues, I chalked that up to possible early production batches and not something inherent in the design. However, the screen durability issues with this laptop are very real. Do not let the spec sheet fool you: while Samsung uses Corning Gorilla Glass, it ultimately doesn't matter. The laptop’s ultra-thin design—especially on the 16" lid—comes at a steep price. The lid lacks the structural rigidity to support the glass. Physics wins here; the frame flexes, and the screen is prone to cracking despite the premium materials. If you still insist on buying this machine, you must factor in the cost of Samsung Care+. Samsung will refuse to repair these stress cracks under standard warranty, and the out-of-pocket repair cost is almost as much as a new laptop. I cannot stress this enough: without Care+, you are on your own. Another major shortcoming is the Samsung app ecosystem hype. If you want to take full or even partial advantage, you need to have the apps run in the background, which takes a major hit on battery life. Even then, the apps feel half-baked. For example, if you want to use the AI abilities in Samsung Gallery, you are actually running a mirrored instance of your phone's app, not a native Windows process. You cannot even sync your photos or albums properly between your phone and laptop. Other disappointments for a "Pro" laptop include a finicky fingerprint reader, the absence of a Num Lock indicator, and marginal palm rejection on the oversized touchpad which leads to constant accidental clicks. Verdict: As a lifelong Samsung phone user (Samsung Galaxy S), I wanted to love this. Yes, the screen is beautiful and lives up to the hype. However, I am disappointed in their flagship laptop. My advice? Skip this model. Look for a brand that primarily focuses on computers, where the competitive focus is on durability and loyalty rather than just making the thinnest laptop possible.
1 reply from R&R Team team - 22 days ago
Hey there SystemIntegrity, Thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Book5 Pro 360. We appreciate your candor as we continue to make improvements on the functionality and durability of our product line. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. If the battery just doesn't feel like it lasts that long anymore, don't lose hope. A function called Smart Battery Calibration can help reset your battery's performance and recalibrate its minimum and maximum charge so you can keep using it to its current maximum capacity. Please feel free to review the resources shared below to help resolve what you've described to be experiencing with your PC. If you would like to share additional feedback with us or if you would like any further assistance after checking out the resources shared below, please feel free to reach out to Samsung Support. We're always here to assist you in any way that we can! Thank you for being a staunch Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Reduced battery life on Samsung PC https://www.samsung.com/us/support/troubleshoot/TSG10001517/ Galaxy Book5 Pro 360 https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-series/buy/galaxy-book5-pro-360-16-intel-core-ultra-7-1tb-gray-np960qha-kg1us/
5 out of 5 stars
25 December, 2025
originally posted on Samsung US
Perfect work and play
It’s definitely made for pros. Good quality hardware as well as software.
5 out of 5 stars
23 December, 2025
originally posted on Samsung US
According to expectations
Everything has been working as expected so far and its a beautiful laptop, hope my experience stays positive
5 out of 5 stars
16 December, 2025
originally posted on Samsung US
I made a good choice
This laptop is a very good investment. It's like a phone in a laptop but better.
1 out of 5 stars
15 December, 2025
originally posted on Samsung UK
Do Not Buy.... Cracked Screen
Cracked Screen Spontaneous cracked screen, as noted by other users. Not covered under warranty but will be covered by the consumer rights act. You can't argue it's not a manufacturer design flaw with so many reviews saying the same thing. Also many Facebook pages about the same thing. Fix my screen FOC...... and maybe we'll sort it but until then all my Samsung goods are going in the bin. That's the phone, tv, watch and laptop
1 reply from CX team - 1 month ago
We are sorry to see you are having issues with the display on your Book5 Pro, Bryn. We are not aware of any issues with the display on the Book5 Pro, and can guarantee that it is made with high standard materials, and the 16.0" WQXGA+ AMOLED display will wow you for years to come! If you have endured any physical damage, then this will void your warranty and any repairs will be chargeable. This is line with the Terms and Conditions of the warranty agreement. Our engineers will thoroughly investigate this, and will give you the outcome to get your laptop back working to perfection. We recommend reaching out to our Support Teams who will be on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
5 out of 5 stars
11 December, 2025
originally posted on Samsung US
Galaxy book 5 360 pro
Screen is amazing! Love this versatile device... 1st laptop purchase ever, needed one for work and this book does it all
5 out of 5 stars
6 December, 2025
originally posted on Samsung US
It's a pretty good working phone
[This review was collected as part of a promotion.] I use my phone for gaming and more I love how my phone looks and how it works is great! I hope I can win this and I will love to see more of your products and the way they look.
5 out of 5 stars
6 December, 2025
originally posted on Samsung US
Great computer
[This review was collected as part of a promotion.] I am a professional photographer and I use my computer a lot for editing. The AI portion of this computer is very helpful in my editing.
5 out of 5 stars
6 December, 2025
originally posted on Samsung US
All in one!
[This review was collected as part of a promotion.] I’ve been using the Galaxy Book 5 Pro 360 for a while now, and it has quickly become my favorite device. The AMOLED touchscreen is extremely sharp and vibrant, and switching between laptop and tablet mode feels smooth and natural. Performance is fast with no lag, even when multitasking or running heavier programs. What really stands out is how well it connects with my Galaxy phone—features like Quick Share and Multi Control make the whole setup feel seamless. The S-Pen is precise and great for notes and editing. Battery life has also been impressive, easily lasting through a full day of work. Overall, this is a powerful, lightweight, and premium 2-in-1 that delivers everything I need. I highly recommend it to anyone looking for a reliable and versatile laptop.
5 out of 5 stars
5 December, 2025
originally posted on Samsung US
Awesome Laptop
[This review was collected as part of a promotion.] I just replaced my Lenovo laptop with this galaxy book 5 pro 360 and the speed and the features are just a lot faster and a lot nicer. The screen on this laptop is nothing but vibrant and clear.
5 out of 5 stars
5 December, 2025
originally posted on Samsung US
Absolutely amazing
[This review was collected as part of a promotion.] The Samsung Galaxy Book 5 Pro 360 is a refined flagship that successfully balances the utility of a tablet with the power of a workstation. By adopting Intel's latest efficiency-focused silicon, it addresses historical battery life concerns while offering a premium visual and tactile experience, making it a top-tier choice for users invested in the Windows and Samsung Galaxy ecosystems.
5 out of 5 stars
5 December, 2025
originally posted on Samsung US
Hey christmas gift for my daughter
[This review was collected as part of a promotion.] I don't have one, but my daughter, 15 yr old for won't one for Christmas.And if I can get that for her , that would be great , she talks about it all the time and said she loved this style