Round Nesting Coffee Table Set with White Marble Top, 2-Tier Storage & Drawer, Natural - ModernLuxe

Dear Customer, thank you for choosing our product. We want to assure you that we are always ready to resolve any product-related issues for our customers. It is possible that your initial email was sent to a non-dedicated customer service channel, which led to the delay in our reply. Could you please double-check if you reached out to our exclusive customer service team via the correct email address? Guest Services contact information will be found after you click the【Sold & shipped by】button, at the bottom of the page or in the separate【Contact】section. Thank you for your understanding. We look forward to hearing from you and hope to resolve your issue as soon as possible, ensuring that you can use a fully intact table. Best regards, ModernLuxe

Dear Customer, we are truly sorry to hear that the product has not met your expectations—this is certainly not the experience we want you to have. We kindly ask that you contact our customer service team. We will promptly arrange for the replacement of the necessary components to ensure you can proceed with assembly and use without further delay. Guest Services contact information will be found after you click the【Sold & shipped by】button, at the bottom of the page or in the separate【Contact】section. As for the packaging, we verify that all items are securely packed before shipment. However, rough handling during transit may sometimes cause damage to the packaging. We sincerely apologize for any inconvenience this may have caused. If any parts are damaged, please do not hesitate to reach out to our customer service, and we will resolve the issue for you as soon as possible. In terms of materials, we use high-quality MDF to ensure both durability and an appealing finish. To better address your concerns, could you please let us know specifically what aspect of the material did not meet your expectations? We are committed to addressing this and ensuring your satisfaction. Thank you for your understanding. We hope to have the opportunity to assist you further. Best regards, ModernLuxe