Refurbished: Samsung Galaxy S23 Ultra 512GB S918U Unlocked Smartphone - Seller Refurbished
$464.99
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The Samsung Galaxy Ultra 23 is celebrated for its exceptional camera quality, with guests praising its 'picture perfect' photos and professional-grade capabilities. The device's speed, screen, and overall performance receive high marks, making it a favorite for both personal and professional use. Despite some concerns about design preferences, durability, and occasional technical glitches, the phone's features, such as the S Pen, battery life, and fast charging, contribute to its strong recommendation by users.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.8 out of 5 stars with 19619 reviews
quality: 5 out of 5
value: 5 out of 5
100% would recommend
1 recommendations
5 out of 5 stars
Thumbs up graphic, would recommend
11 December, 2025Verified purchase
galaxy of dreams
it's a very nice phone, no flaws at all!
4 out of 5 stars
13 November, 2024
originally posted on Samsung US
Updates
Love it, photos are great, but i broke mine, got a replacement and the new one don't Gabe the updates
5 out of 5 stars
16 October, 2024
originally posted on Samsung US
Excellent phone
The best phone I ever had! It's very easy to use and it takes excellent picture!
4 out of 5 stars
7 September, 2024
originally posted on Samsung US
Samsung to the rescue
So someone on the street sold me my S23 ultra and it was locked. Before I knew the type it was. I kept it for 4 months just because. But then I paid to unlock it and I was blown away. Imma a fan of the OnePlus brand. But my S23 brings me back to overstand why you shouldn't count out Samsung at all. Congrats to Samsung.
5 out of 5 stars
19 May, 2024
originally posted on Samsung US
Good features, easy to use wonderful phone to have
I bought my Samsung Galaxy S23 ultra almost 1 year ago and would definitely buy another one.
2 out of 5 stars
21 February, 2024
originally posted on Samsung US
Disappointed in flexibility
Bought in Dec. 2023. Limited ability to assign outside ringtoones for contacts and notifications. Have to use same default tones for apps that should be able to assign preferences. Screen on this and my wife's S23+ freeze up too often requiring waiting to use apps. On/Off button and camera screen shot require same 2 buttons, volume down and power button on right, to press for camera and power at same time. Very awkward!!! to press both with one hand and get the correct action.
1 reply from Social Commerce team - 2 years ago
Salutations Skykop, Thanks for taking the opportunity to review your Samsung Galaxy S23 Ultra. We appreciate your transparency. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You are able to assign designated ringtones to your contacts by selecting your contact > More > Change ringtone/vibration > Ringtone > Select Ringtone. If taking a screenshot by pressing and releasing your Side button and Volume down button feel awkward to you, try using your palm swipe to capture a screenshot instead. You can capture an image of the screen by swiping the edge of your hand across it, from side to side, keeping in contact with the screen. 1. From Settings, tap Advanced features > Motions and gestures > Palm swipe to capture. 2. Tap to enable this feature. If your phone's touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app. Take a moment to review, "Galaxy phone or tablet's screen is frozen or responds too slowly" when you have some availability to conduct some simple troubleshooting steps that may help resolve what you have described to be experiencing with your Galaxy S23 Ultra. Feel free to reach out to Samsung Support afterwards if you have any questions or if you would like any further assistance. Thank you for being a dedicated Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/troubleshooting/TSG01001765/ https://www.samsung.com/us/support/downloads/
1 out of 5 stars
15 February, 2024
originally posted on Samsung Canada
Not happy
I'm not reieving text and when I send one, it buffers for a long time. Not recieving phone calls either. I'm using this phone for business. Horrible on Android auto.
1 reply from Samsung Support Team team - 2 years ago
Hello, thank you for reaching out. We're here to help. Could you please tell us more about the situation? Get in touch at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/).
4 out of 5 stars
25 January, 2024
originally posted on Samsung US
Great phone
I was a die hard Motorola fan till I got my first Samsung now I won't switch back
5 out of 5 stars
20 January, 2024
originally posted on Samsung Canada
Awesome galaxy s23 ultra phone
I got this phone when it first came out and I love it alot
1 reply from Samsung Support Team team - 2 years ago
Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.
5 out of 5 stars
20 December, 2023
originally posted on Samsung Canada
Awesome device
The Galaxy S23 is an amazing smart phone, it has exceeded my expectations, I was skeptical about using the S series because I had been used to the Samsung note series, but this is the ultimate smart device to have .
5 out of 5 stars
20 December, 2023
originally posted on Samsung Canada
Samsung Galaxy S23 ultra
Nothing bad to say about this phone. Excellent camera, battery life, speed, screen quality etc
5 out of 5 stars
19 December, 2023
originally posted on Samsung Canada
Great phone
I bought this S23 ultra few months ago and I am extremely happy with it. Excellent photos and overall great experience. I was using note 20 ultra and S23 ultra is far more better than it.
5 out of 5 stars
19 December, 2023
originally posted on Samsung Canada
Performance
I bought this at the start of my semester and was very excited because I love playing games and the brightness, the natural colors, the performance of this phone brought my gaming experience to a next level.
5 out of 5 stars
17 December, 2023
originally posted on Samsung US
Great features
I've had my new phone for about 2 weeks and am loving the look and feel of it.
5 out of 5 stars
14 December, 2023
originally posted on Samsung US
Great amazing Features and Camara is Top Notch!
I had this phone going on a month now it's absolutely amazing The storage is more than enough The display in the graphics on the phone is amazing top notch the camera is one of the great amazing features I love in the s pen is a lot of fun! All around great amazing phone battery life is great surprisingly for how much features and how great the display is the battery life can keep up I highly recommend this phone!
5 out of 5 stars
10 December, 2023
originally posted on Samsung Canada
great mobile
(This review was collected as part of a promotion.) got it at black friday sale price. replaced my iphone 13 pro
1 reply from Samsung Support Team team - 2 years ago
Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.
5 out of 5 stars
9 December, 2023
originally posted on Samsung Canada
Best phone I've owned
I'm so happy i purchased this phone! This is the best phone I've ever owned or used. The photos are fantastic, all the photos I take look professional. I love the fact I can use my stylus to write grocery lists on my phone and to custom my calender. Watching videos on my phone look amazing! I highly recommend this phone (I already got my dad and sister to also get this phone hehe)
1 out of 5 stars
3 December, 2023
originally posted on Samsung US
Android auto
Fix it so it works. It is so annoying something basic dies not work on the s23 ultra
1 reply from Social Commerce team - 2 years ago
Hi there Grant, Thanks for taking the opportunity to review your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are experiencing connectivity issues with your Android Auto, there are a few troubleshooting steps that you can take to help resolve what you may be experiencing. First, restart your phone and factory reset your vehicle's infotainment system: Sometimes, restarting your phone and resetting your car's infotainment system can help to resolve your connectivity issues. Second, check your Bluetooth settings: Make sure that Bluetooth is turned on and re-pair your phone with your car's infotainment system. Third, check for Android Auto app updates: Check for any available updates to the Android Auto app and install them, if necessary. Fourth, clear app data and cache: Try clearing the app data and cache for the Android Auto app. This can help to resolve any app-related issues that may be causing the connectivity problems. Lastly, check for software updates: Make sure that your phone is running the latest version of software available. If there are any available updates, install them and see if that helps to resolve what you may be experiencing with your connectivity. If the above steps do not resolve what you have been experiencing, you may need to contact the manufacturer of your vehicle, take it to a dealership, or service center to have it inspected. Of course, we are here to assist you in any way that we can! Feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a loyal Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Warranty-Info smsng.us/Twitter-Messages smsng.us/Samsung-Community
5 out of 5 stars
1 December, 2023
originally posted on Samsung US
The camera on is is great especially the zoom
I bought this because I was tired of carrying two phones, one personal and one business, for that purpose it works perfect
1 out of 5 stars
16 November, 2023
originally posted on Samsung Canada
Video lag and stutter
Playing videos on the s23 ultra lag and stutter, apparently this a common and well known problem. Beyond disappointed cause this was one of the main reasons I bought this phone for.