Presto 1800W ProFry Dual Basket Deep Fryer, Stainless Steel Kitchen Appliance
$99.99
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3.1 out of 5 stars with 11 reviews
1 out of 5 stars
24 October, 2024
originally posted on https://www.gopresto.com/
Piece of garbage!!
This is a piece of garbage. My fried chicken has never came out this bad. It used way too much oil, the food doesn’t cook evenly and it ruined our entire dinner.
1 reply from PrestoCS team - 1 year ago
This is one of our largest deep fryers we have. We're sorry to hear it didn't fit your needs. If you feel there is a defect with the fryer, reach out to our Customer Service team. Call 1-800-877-0441, available weekdays, 8-4 CT.
1 out of 5 stars
29 August, 2024
originally posted on https://www.gopresto.com/
Died after 16 months
Fryer worked fine 5 days ago. Went to preheat today and will not reach 200F. The red heating indicator stays illuminated and never turns off. Bought the unit 16 months ago, and of course the warranty is 12 months. I have owned multiple Presto cooking appliances that have lasted years, not months. If this fryer is indicative of the Presto brands current level of quality, then I am done purchasing their products.
1 reply from PrestoCS team - 1 year ago
We are sorry to hear the fryer is not working for you. Please reach out to our Customer Service team so we can speak with you directly. Call 1-800-877-0441; we are available weekdays, 8-4 CT.
4 out of 5 stars
20 May, 2024
originally posted on https://www.gopresto.com/
Very happy 6 months later !!
So far happy with product. Have had for 6 months with great results! We use this fryer usually 3-4 times a week and we have made everything from fries, to fried shrimp to PERFECT beer battered cod to chicken nuggets. We enjoy not having to waste so much oil now and it has saved us a boat load of money . Trying to find another one to bring up to our lake house but our local stores are sold out . Will try online .
5 out of 5 stars
16 March, 2024
originally posted on https://www.gopresto.com/
Still going strong with no regrets.
I bought this back in April 2021 so I think it's time to write my review now in March 2024. I do a lot of frying with this. Not small amounts for a family of 4. I fry for about 30 people each time from my RV. For a countertop fryer, it does what it's supposed to. It has held up well. I've done 30lbs of chicken wings in a night. 20lbs of fish on others. Oil heat recovery time is minimal if you use the lid. Cleaning is easy. I boil the baskets in another pot to get rid of the grease when I'm finished. It hasn't broke even once. I'm thinking of buying another to increase my capacity.
1 out of 5 stars
26 February, 2024
originally posted on https://www.gopresto.com/
Never gets to temperature
I have had this for 3 months now. It never gets to 375 degrees. This company does not care about what people want. They just want your money for something they will never fix.
1 reply from PrestoCS team - 2 years ago
We want to assure you that Presto does care about you, our customer. Regarding the unit heating, there are manufacturing tolerances that are allowed. Please reach out to Presto Customer Service so you can explain the specifics that you are encountering – we do want to help you. Call 1-800-877-0441; we're available weekdays, 8-4 CT.
5 out of 5 stars
5 January, 2024
originally posted on https://www.gopresto.com/
Good fryer!
I have used and owned this deep fryer for a long time, and it never disappoints me, it does take a lot of oil but you can reuse it several times as long as you strain the oil!
1 out of 5 stars
2 January, 2024
originally posted on https://www.gopresto.com/
Presto should be ashamed.
I am the recipient of derricks deep fryer. He tried all of the troubleshooting and he is also an electrician so he took apart the back and made sure things were working properly on that end. The pre heat light only came on if you hit the appliance and then went right back off. It never warmed up. There was oil in it the first time we ran it. The concept of the product is great. I don’t know if it is poor workmanship or shipping issues or both but they need to be worked out IMMEDIATELY. It’s no fun getting a gift that doesn’t work and is no fault of your own ( or the gift givers).
1 reply from PrestoCS team - 2 years ago
We at Presto definitely stands behind our products. Quality is very important and we encourage our customers to reach out to our Customer Service Department so that we are able to address your concerns. You do have a one-year warranty against manufacturing defects. Taking apart an appliance will void the warranty, however. This may be simply due to the tracks not being positioned correctly on the shroud. We would like to assist you. Please contact our Customer Service Department by phone 1-800-877-0441. We are available weekdays from 8:00 – 4:00 Central Time.
5 out of 5 stars
25 December, 2023
originally posted on https://www.gopresto.com/
Great feature
I've owned this product for several years and it is still going!
1 out of 5 stars
25 December, 2023
originally posted on https://www.gopresto.com/
Trash appliance, trash brand.
Didn’t work right out of the box. This is a garbage product. The makers care about one thing only- taking your money and giving you trash in return. Will not buy another presto appliance.
1 reply from PrestoCS team - 2 years ago
If your fryer fails to preheat or if the cooking process stops: 1. Check cord assembly to assure magnetic plug is attached to the appliance and the cord is plugged into the wall outlet. 2. Check to see that both guides on the front of the control unit are properly positioned in the tracks on the back of the base. 3. The reset button may have tripped. The deep fryer is equipped with a sensor which will automatically shut the unit off if it is heated without oil or water or with insufficient oil or water. Older oil that has become thick and solid fats may not conduct heat well and may also cause the sensor to trip and the unit to shut off. Unplug and allow the unit to cool. Correct the cause of overheating. Then with the tip of a screwdriver, press the red RESET button on the back of the control unit. The unit will not operate until it is reset. Before plugging the unit back in, make sure there is sufficient oil or water in the fryer, or if the oil is old, replace the oil with fresh oil. If you are still experiencing an issue with your fryer after attempting the steps listed above, please call our Customer Service Department Monday-Friday 8:00 am - 4:00 pm Central Time. You can call 1-800-877-0441.