Cordless Office Phone Accessory Extension Handset for Panasonic® KX-TGW420B 4-Line Office Phone Base Station, KX-TGWA41B in Black
$89.99
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1.8 out of 5 stars with 4 reviews
1 out of 5 stars
8 September, 2025
originally posted on Panasonic
Not great for reliability
As other reviews have stated, these break frequently. We have three. One had the speaker/ringer speaker stop working. Another had the phone speaker go out. We had spares laying around we made work and installed. The phone clips break a LOT as well. Had to buy a replacement clip for each one. Those replacements broke as well. They are just super brittle. We've had to super glue them to the phone and then super glue the clip portion as well. Still keep snapping in different locations.
1 reply from Team Panasonic team - 4 months ago
Hello there! We really appreciate you sharing your experience. It’s disappointing to hear the handsets didn’t hold up, especially across multiple units. Your feedback on the clips and audio issues is noted and genuinely helpful as we work on improving durability in future models. Thanks again for taking the time to let us know!
1 out of 5 stars
15 July, 2025
originally posted on Panasonic
Do not buy
We've used panasonic phones in our office before and never had an issue. This model is the worst. Readability is very low. A lot of the features are clumsy and result in dropped calls. Not very good for a professional setting.
1 reply from Team Panasonic team - 6 months ago
Hi there! We’re sorry to hear this model didn’t meet your expectations, especially given your positive past experience with our phones. Your feedback on readability and call performance is important, thank you for taking the time to share your experience. It helps us do better.
1 out of 5 stars
18 June, 2025
originally posted on Panasonic
HORRIBLE HANDSET
THEY BREAK. HAVE RECEIVED 4 AND ALL HAVE BROKEN WITHIN 2 YEARS. THE MOST RECENT IS LESS THAN A YEAR OLD
1 reply from Team Panasonic team - 7 months ago
Hi there! We’re truly sorry to hear about your experience with our handset and understand how frustrating this must be. Your feedback is important to us as we strive to improve the durability and quality of our products. We appreciate you giving our product a try and will keep working hard to make things better for all our customers.