Outdoor Loveseat and Convertible to two seats and a table, Beige, 4W -ModernLuxe
$181.99 reg $469.99
Sale save $288.00 (61% off)
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1.5 out of 5 stars with 2 ratings
1.5 out of 5 stars with 2 reviews
design: 3 out of 5
ease of assembly: 2.5 out of 5
quality: 1.5 out of 5
value: 1.5 out of 5
0% would recommend
2 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
24 April, 2025
Poor Assembly
Assembly instructions are actually incorrect on certain steps and drawings are inaccurate. Do not use common sense and compare the drawings to the pieces delivered. Additionally, holes required for screws and bolts are not drilled. If you purchase this item, be prepared to re-engineer it in order to put it together.
1 reply from MODERNLUXE team - 9 months ago
Dear Customer, thank you for choosing our product. We sincerely apologize that it didn't meet your expectations. Please allow us to explain that our assembly instructions are double - checked for accuracy after completion, and all parts are pre - drilled according to the instructions. It is possible that your product suffered accidental mistakes during the production process. To identify the problem and better assist you, could you please send the steps that caused you trouble to targetml@outlook.com? We promise to review it promptly and find a solution that satisfies you. Thank you for your feedback and patience. Best regards, ModernLuxe
2 out of 5 stars
Thumbs down graphic, would not recommend
22 April, 2025Verified purchase
Nice concept
I do like the thought of a bench into table. Unfortunately the item took way too long to be delivered. Also it has a manufacturer flaw which keeps it from opening and closing easily and it ruined a part of the wicker. Not to mention the color is way off. It shows it as dark in photo when it's actually some light grey color.
1 reply from MODERNLUXE team - 9 months ago
Dear Customer, thank you choosing our products and for appreciating the design. However, we're sorry to learn about the issues and please allow us to provide an explanation. Once we receive an order, we immediately arrange for shipping, and most deliveries are completed within 3 - 7 business days. It seems that your item might have faced some unexpected circumstances during transit. We'll feedback to the courier to avoid future issues. Regarding the mechanism problem, we rigorously check it during the design, production, and pre-shipment inspection processes to ensure that it will not cause any trouble to our customers. To better assist you, could you please send the photos of the problem to targetml@outlook.com? Our team will review your case promptly and work out a solution to ensure the product functions properly. As for the color discrepancy, all our images are taken from the actual items. But different lighting conditions and environments can indeed cause subtle variations in color perception. Since you placed the product on a green grassy area under ample sunlight, it's likely that the product appears lighter and less saturated. In other settings, it should match our photos better. Thank you again for your understanding and patience. We're committed to resolving these issues and ensuring you have a satisfying experience with our products. Best regards, ModernLuxe