Neutrogena Ultra Gentle Cream-to-Foam Face Cleanser - Fragrance Free - 8.5 fl oz
$8.49 ($1.00/fluid ounce)
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Guests are saying
The Neutrogena Ultra Gentle Cream to Foam Cleanser is a popular choice among guests for its effective cleansing properties while being gentle on sensitive skin. Many appreciate its unique cream-to-foam texture that lathers well, leaving the skin feeling clean and hydrated without dryness. Guests highlight its fragrance-free formula and ability to remove makeup effectively, making it suitable for daily use. However, some guests have experienced breakouts or dryness, indicating it may not work for everyone.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.6 out of 5 stars with 629 reviews
effectiveness: 2.33 out of 5
quality: 2.33 out of 5
value: 2.33 out of 5
37% would recommend
8 recommendations
2 out of 5 stars
31 December, 2025
originally posted on neutrogena.com
bring back the creamy formula
I have been using the Ultra Hydrating creamy face wash for many years now. Now they stopped making it. This creamy to foaming wash all it did was irritate my skin made it very dry and itchy. Why did they stop this facial wash?? A lot of reviews say they want it back. Please bring it back. I'm in my 70's and now I have to find something else to wash my face with.
5 out of 5 stars
Thumbs up graphic, would recommend
31 December, 2025Verified purchase
Love this cleanser to calm my hormonal acne!
Almost lost hope finding the best cleanser that would suit my skin type. I have hormonal acne prone, oily/combination, and very sensitive skin. I was hesitant in buying this cleanser, because every other cleansers that I’ve tried, my skin would feel dry and tight feeling, then within 3 days I start breaking out again. But I am so happy I found this cleanser. It doesn’t lather much, but it’s just enough lather to make my skin feel clean! Also, I noticed that my skin looks more even toned, less breakouts, and less inflamed. I use a cleansing balm to remove my makeup, then cleanse with Neutrogena cream to foam cleanser, and last step is moisturize with bio oil. Highly recommend it!
3 out of 5 stars
21 November, 2025
originally posted on Home Tester Club

Cleanser review
[This review was collected as part of a promotion.] The cleanser dried my face out, however it worked very creamy and well for my sister, she gives it 5 stars and has a oily face texture
1 reply from Consumer Care Center team - 2 months ago
Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!
4 out of 5 stars
20 November, 2025
originally posted on Home Tester Club

Neutrogena Ultra Gentle Cream-to-Foam.
[This review was collected as part of a promotion.] I loved it was grate Neutrogena Ultra Gentle Cream-to-Foam Cleanser did good stuff to my skin it's amazing to put on my skin.
1 out of 5 stars
14 October, 2025
originally posted on neutrogena.com
Bring back the old formulas
I am disappointed. The old version of this was the only cleanser i could use that didn’t irritate my face - ultra gentle hydrating cleanser. I dont know what im going to use now.
1 out of 5 stars
13 October, 2025
originally posted on neutrogena.com
use caution
i bought this because i have extremely SENSITIVE skin and used it only one time and had a very immediate reaction. My skin was stinging and burning and red and i still have a rash on my neck from this cleanser. Be careful if you have extremely sensitive skin. this product is not 100% hypoallergenic as the label suggests. (not sure why this is in all caps, my caps lock is off)
1 out of 5 stars
Thumbs down graphic, would not recommend
2 October, 2025
No longer gentle for sensitive skin
I used the old formula for years, it was one of the most gentle and moisturizing products out there for sensitive skin. This new cream-foam formula has a longer ingredient list and irritated my skin immediately on contact. Very disappointed. I now have to go find a replacement product.
3 out of 5 stars
29 September, 2025
originally posted on neutrogena.com
No
Not a fan of this cleaner. I am 72 and this ACTUALLY broke my face out. I gave it 2 weeks. Now i am on the look for a face cleanser again. I have used this brand since the 1970’s and never ever had a proBlem. I had high hopes for this cleanser.
5 out of 5 stars
21 August, 2025
originally posted on Home Tester Club

Face cleanser
[This review was collected as part of a promotion.] I really like this cleanser and have already bought a second one. After the first time use I saw a noticeable difference in my skin. It was cleaner I didn’t have any buildup. My face wasn’t dry.
5 out of 5 stars
2 August, 2025
originally posted on Home Tester Club

Light and clean
[This review was collected as part of a promotion.] This cream-to-foam cleanser has been a surprisingly good addition to my skincare routine. It starts as a smooth, creamy texture that feels moisturizing and gentle on the skin. Once water hits, it lathers into a soft foam—not too bubbly, but enough to feel like it’s really cleaning. I appreciate that it doesn’t strip my skin. After rinsing, my face feels clean and refreshed but still soft, not tight or dry. It’s been especially great for my sensitive skin, as it balances cleansing power with a hydrating finish. It handles daily dirt, sunscreen, and light makeup just fine. However, if you wear heavy foundation or waterproof products, you’ll need a separate makeup remover first. One downside: not really a cream Overall, it’s a gentle yet effective cleanser that feels luxurious without being overpriced. Perfect for daily use, especi
4 out of 5 stars
1 August, 2025
originally posted on Home Tester Club

A New Skincare Product I Tried
[This review was collected as part of a promotion.] I’ve been using the Neutrogena Ultra Gentle Cream-to-Foam Cleanser for a few weeks now, and I’m truly impressed with how well it performs. I have sensitive, combination skin that’s prone to irritation and dryness, so finding a cleanser that’s both effective and gentle has always been a challenge. This one strikes the perfect balance! The cream-to-foam formula feels luxuriously smooth going on and lathers just enough without being overly drying or harsh. It removes dirt, oil, and even light makeup without stripping my skin or leaving it tight. After using it, my skin feels soft, clean, and calm—not red or irritated like with some other cleansers. I also love that it’s fragrance-free and non-comedogenic, so it doesn’t cause breakouts or flare-ups. It’s definitely earned a permanent spot in my skincare routine. Highly recommend this to anyone with sensitive or reactive skin looking for a cleanser that truly lives up to its “ultra gentle” name!
5 out of 5 stars
20 June, 2025
originally posted on Home Tester Club

Gentle and Amazing Face Cleaner
[This review was collected as part of a promotion.] I really enjoyed using this foam cleanser! It left my face smooth and clean, with no irritation at all. I will continue to use and support Neutrogena’s great facial products!
5 out of 5 stars
6 June, 2025
originally posted on Home Tester Club

I love Neutrogena!
[This review was collected as part of a promotion.] I absolutely love this facial wash, I had no bad experiences. I have a good experience every single time I use Neutrogena thank you home tester for making this possible for me. 10/10 very refreshing and light on the face.
5 out of 5 stars
Thumbs up graphic, would recommend
17 May, 2025
Gentle and removes makeup
Works great to clean your skin and remove makeup! I’ve been pleasantly surprised! It’s gentle too which is a great bonus!
1 out of 5 stars
Thumbs down graphic, would not recommend
7 May, 2025Verified purchase
Not Worth a Penn
Didn't foam as advertised. 15% makeup not removed. NEUTROGENA PLZ BRING BACK FRESH FOAMING Cleanser!!
5 out of 5 stars
1 May, 2025
originally posted on Home Tester Club

It was very gentle on skin and effective
[This review was collected as part of a promotion.] It was very gentle on my skin and I loved the consistency of it. It was effective in keeping my skin clean and healthy and I really would recommend to anyone looking for an effective and gentle skin cleanser.
5 out of 5 stars
13 April, 2025
originally posted on Home Tester Club

Gentle cleansing
[This review was collected as part of a promotion.] This cleanser is gentle enough for my sensitive skin. Cleans well without stripping my skin of necessary moisture. It rinses off easily, too.
5 out of 5 stars
9 April, 2025
originally posted on Home Tester Club

a little bit goes a long way
[This review was collected as part of a promotion.] excellent product. the packaging make the cleanser easy to dispense. just a little bit clean the entire face. leaves the skin feel clean and smooth
4 out of 5 stars
30 March, 2025
originally posted on Home Tester Club

Good Product
[This review was collected as part of a promotion.] This face wash was good on my sensitive skin. However, there are products out there that are better. What I liked most about the product was how soft my skin felt after I used it.
5 out of 5 stars
17 March, 2025
originally posted on Home Tester Club

Gentle on Skin, Cleanses Well
[This review was collected as part of a promotion.] I have very sensitive skin and am very careful of using different washes and products on my face as a result. This doesn’t irritate my skin at all and I have no issues with redness, rashes, or flakiness afterwards. It does a wonderful job of cleansing my face and if I have make up on removes all the product. Definitely will be a staple in my routine!