Nantucket NAN316 Hand Tufted Indoor Rugs - Safavieh
$110.99 reg $158.00
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1 out of 5 stars
Thumbs down graphic, would not recommend
27 March, 2024Verified purchase
Looked terrible upon arrival! So sad!
I was really excited to get this rug based on the photos on the website. We took this photo right after we unrolled it, the day it was delivered. It looked dirty, worn (not that I think it was used, but it looked like it had been walked on for years), and a few of the threads were coming out or cut. I was hoping to try the smaller size and, if I liked it, add a bigger 8x10 to that same room. Super disappointed. (We did get another Savavieh that is great, at least!)
1 reply from SAFAVIEH Product Expert team - 2 years ago
We’re sorry that you had a poor experience with our product. We strive to assure that only top-quality products carry the Safavieh brand and we hope you can give us a chance to make things right. Please reach out to us at cs@safavieh.com with pictures of the defect and we will make every effort to ensure that the quality of the replacement reflects our high-quality standards. We hope to hear from you soon.