Malibu MBU827 Machine Washable Skid-Resistant Power Loomed Indoor Runner Rug - Ivory/Beige - 2'6"x8' - Safavieh
$42.99 reg $69.00
Sale save $26.01 (38% off)
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reg $30.00 - $462.00 Sale
4.6 out of 5 stars with 178 ratings
1.0 out of 5 stars with 1 reviews
design: 1 out of 5
easy to clean: 1 out of 5
quality: 1 out of 5
value: 1 out of 5
0% would recommend
1 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
16 November, 2025Verified purchase
Online customer service is terrible!!
If I could give this rug 0 stars I would. It was very wrinkled out of the box as it was folded. I laid it out for almost a month and the wrinkles were still there. I tried ironing and steaming and the wrinkles would not come out. So I had to return but my return experience was a nightmare. I went to my local Target store and was told I could no longer return it as it was beyond the 30 day return window. Since when does Target have a return window of just 30 days. I was only 2 days past the window!! The store manager said I had to call the online customer service number which we did together. The rep was a real piece of work. She was as nasty as can be and would not budge to make an exception. Never again will I order something online from Target because of this! The store manager was great!! She offered to give me a store credit and did whatever she could to process it for me as the normal route was not working. Target online should be ashamed of themselves!!
1 reply from SAFAVIEH Product Expert team - 2 months ago
We at Safavieh are very sorry to hear this negative experience you went through. I am glad to hear our store manager treated you with the respect you deserve, and I hope that is a greater reflection on our brand than Targets Online lapse in character. In the future, if you notice poor product quality please let us know immediately so our store managers can get you the help you need. We apologize again and hope you can trust Safavieh for your future purchases.